Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
517 avis
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Brilliant experience
Brilliant experience! Would highly recommend. I bought an ottoman bed and 2 chests of drawers in the Boxing Day sale. The 25% off was applied to delivery cost and assembly cost. The service was excellent. From the staff at the shop (Dave) who gave me all the info I needed to ensure the new furniture fit 😀 to the amazing men who delivered and assembled the bed. Carl and Mike came on time, did a brilliant job, were very careful and cleaned things up, taking away packaging. They went above and beyond! Would recommend this team to anyone. Quality furniture, quality service 👌
17 janvier 2026
Réponse de Bensons For Beds - Bromborough
We're happy to hear you had a brilliant experience with your Boxing Day sale purchase! It's great to know that the staff provided excellent service and the delivery team were amazing. We appreciate your recommendation of our furniture and service.
Emma was very helpful and patient with…
Emma was very helpful and patient with us when we were choosing our mattress 😎
15 janvier 2026
Réponse de Bensons For Beds - Bromborough
We're so pleased to hear that our team member was helpful and patient while you were choosing your mattress. Thank you for your positive feedback.
Very happy with the experience I had at…
Very happy with the experience I had at Benson‘s salesperson was brilliant right the way through very happy with purchase arrived on time with delivery perfect
23 janvier 2026
Réponse de Bensons For Beds - Bromborough
We're so glad to hear that you were very happy with your experience and that our salesperson was brilliant! We appreciate your positive feedback regarding the on-time delivery.
Kept upto date on delivery.
Kept upto date on delivery.
Delivery driver considerate of my property.
Easy to navigate the store & try numerous mattresses
19 janvier 2026
Réponse de Bensons For Beds - Bromborough
We're so happy to hear you were kept informed about your delivery and that our driver was respectful of your property! We're also glad you found our store easy to navigate.
Mattress purchase.
The sales lady paid heed to our requirements and we were guided instore to suitable mattresses. We did not experience pressure to buy a particular one. We had time to try, discuss and choose. Delivery went smoothly and we have slept well on our new purchase.
19 janvier 2026
Réponse de Bensons For Beds - Bromborough
We're happy to hear that our sales team listened to your needs and guided you to suitable mattresses without pressure. We're glad you had time to choose and that delivery was smooth. Thank you for your positive feedback!
Do not rely on agreed delivery dates or promises
Do not rely on agreed delivery dates, when called day before to confirm to then leave a voicemail at 17.10 saying its not being delivered as we got our stock numbers wrong.
Then when eventually delivered just dropped it off and did not build it as requested overall poor company beware!
16 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We regret that the delivery and assembly did not meet expectations. We appreciate you bringing this to our attention and will review our processes to prevent similar issues.
Helped me to get best mattress for my condition
Staff are very helpful and friendly help get the mattress that I needed and recommend the best one for my condition
14 janvier 2026
Réponse de Bensons For Beds - Bromborough
We're so glad to hear that our staff were helpful and friendly, assisting you in finding the perfect mattress to meet your specific needs. Thank you!
Réponse de Bensons For Beds - Bromborough
We're delighted you received excellent service and assistance. Thank you for your positive feedback; we appreciate it greatly!
Bed and Mattress.
Spoke to Joe who was very helpful and knowledgeable. Ordered bed and mattress answered all questions I asked. Wanted a bed base with quality drawers showed me one with metal runners on drawers. Fed up with draws on beds being hard to open because plastic wheels get stuck. And the drawers are not overloaded. Ordered a lovely mattress too. When delivered hoping for a comfy night's sleep and a base that will have drawers which last.
14 janvier 2026
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback and are glad to hear that you found our team member helpful. We hope the bed and mattress provide you with comfortable sleep and that the drawers meet your expectations for long-lasting quality. Thank you!
The salesman was very knowledgeable but…
The salesman was very knowledgeable but didn’t put us under pressure to buy. The mattress was delivered on the agreed date. There was a tip in the packaging and the mattress itself was dirty this was pointed out to me by the driver and he called the customer service team to report it and took pictures he asked them to call me later to discuss if I wanted to swap it out but no one has called yet in almost a week
11 janvier 2026
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback and are glad the salesman was helpful. We're sorry to hear about the mattress's condition upon arrival and that our team hasn't contacted you yet. We have contacted you to discuss this further.
Thank you for your review - Lauryn at Customer Care
Great experience
Great experience, lots of help and. Helped us choose the right bed for us
4 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Bromborough
We’re so happy our team helped you find the perfect bed – that’s what great service is all about! Thank you for your positive review – Lauryn at Customer Care 💜
We have not received our bed yet but…
We have not received our bed yet but Gary from bromborough shop was amazing helping us choose the right bed and gave us the best advice no hassle nothing but helpful and honest
2 janvier 2026
Réponse de Bensons For Beds - Bromborough
Thank you for sharing your experience with us Jessica! We’re thrilled Gary could make the process easy and stress-free with his honest advice. We hope you love your new bed once it arrives,
Megan at Customer Care!
Réponse de Bensons For Beds - Bromborough
So happy Brian could help make your visit so enjoyable!
Come back and visit us anytime!
Megan at Customer Care
Great staff very helpful
The staff were excellent in explaining and demonstrating the bed
3 janvier 2026
Réponse de Bensons For Beds - Bromborough
Thank you for your feedback Carol! We’re delighted to hear our team explained and demonstrated the bed so clearly. We always aim to make the process informative and stress-free!
Take care,
Megan at Customer Care
A very good experience helped by the…
A very good experience helped by the knowledgeable and professional Joe
29 décembre 2025
Réponse de Bensons For Beds - Bromborough
We're glad you had a very good experience and that our knowledgeable and professional staff was helpful to you. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful
The salesman was very helpful and not at all pushy. Helped me to come to a decision with his knowledge of the beds.
29 décembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that the salesperson was helpful and provided you with the knowledge needed to make an informed decision. Thank you for your positive feedback. Michael Foley - Team Bensons
Réponse de Bensons For Beds - Bromborough
We’re glad to hear you found the process straightforward and appreciated the no-nonsense approach. Thank you for your positive review – Lauryn at Customer Care 💜
Stress free delivery
Delivers beds right time they said they would, put beds together for me.
Respectful too my property. Took away all packaging.
Would highly recommend Bensons for Beds.
22 décembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that our delivery team was punctual, assembled the beds, respected your property, and removed all packaging. Thank you for your recommendation,
Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.
Great experience in the shop choosing…
Great experience in the shop choosing the bed I wanted - easy to order and book delivery
Bed arrived at time booked for delivery and was set up by the Bensons team - great service and great experience - just very easy
11 décembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy you found it easy to order and book delivery. It's great to hear that the bed arrived on time and was set up by our team. Thank you for sharing your positive experience!
Keaton @ Team Bensons
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