Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
519 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience in the shop choosing…
Great experience in the shop choosing the bed I wanted - easy to order and book delivery
Bed arrived at time booked for delivery and was set up by the Bensons team - great service and great experience - just very easy
11 décembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy you found it easy to order and book delivery. It's great to hear that the bed arrived on time and was set up by our team. Thank you for sharing your positive experience!
Keaton @ Team Bensons
From sales to delivery the service was…
From sales to delivery the service was exceptional.
6 décembre 2025
Réponse de Bensons For Beds - Bromborough
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. We agree that this is a great product! – Thank you, Jess- Team Bensons
The sales assistant was brilliant
The sales assistant was brilliant. She helped me to choose my bed without trying to push me to buy something unsuitable. The deal I got was awesome and I'm really happy with my purchase
3 décembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that our sales assistant helped you choose a suitable bed and that you are happy with your purchase and the deal you received. We appreciate your feedback.
Gary and staff were great polite helpful
Gary and staff were great polite helpful
28 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're glad you found our staff polite and helpful. We appreciate your positive feedback and thank you for sharing.
Great value, service, and choice
Joe was the member of staff that helped me. I was pretty much decided on the brand of mattress I wanted (Sealy), Joe explained the range and I was able to try them out in store, which actually changed my mind on firmness. He wasn't at all pushy, and clearly explained the options available regarding payment and delivery. I'm based down south and expected that might cause some complications, but it didn't at all. The store had some really good offers on for Black Friday so great value, excellent customer service, can't wait for delivery, many thanks.
22 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for sharing your experience! We’re so pleased Joe could guide you through the Sealy range and help you find the perfect fit without any pressure. It’s great to hear everything went smoothly and that you enjoyed our Black Friday offers. We can’t wait for you to receive your mattress and start enjoying those restful nights!
- Megan at Customer Care!
Great customer service
We were searching for a mattress around the £300-£500 mark for my university house. We were wandering around the store back and forth when your colleague Gina greeted us and asked if we would like some help. She was really welcoming, helped us look at the different options and fully explained the difference for what we would get for the different prices ranges. She was really honest and personable and we didn’t feel pushed into making any decision like you can feel sometimes when going into other stores. We left with a mattress that we’re sure we will love when it is delivered and we enjoyed talking and briefly getting to know Gina too she was lovely and her customer service was great. Thank you Gina and all the best with everything!
15 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you had such a positive experience in our store Alice. It's wonderful to know that the service you received made such a difference to you. We appreciate your feedback and are glad you found a mattress you love.
Sleep well,
Megan at Customer Care
Joe was fantastic at his product…
Joe was fantastic at his product knowledge and his soft selling, a fantastic experience from start to finish. Amazing experience and will use again.
12 novembre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your experience! We're happy to hear that our team's product knowledge and approach made your experience fantastic. Thank you for choosing us,
Megan at Customer Care
Slumberland mattress and hip hop bed.
Easy to order, great communication and great delivery.
29 octobre 2025
Réponse de Bensons For Beds - Bromborough
We're so happy to hear our ordering process was easy, and that you were pleased with our communication and delivery service.
We’re so glad you had a great experience,
Megan at Customer Care
Turned up and delivered and placed where needed
Helpful showroom staff (Gary) he knew the products.
Delivery staff did a good job
31 octobre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback. We are happy to hear that our showroom and delivery staff were helpful and knowledgeable.
Thank you,
Megan at Customer Care
My personal experience at Bendons for beds Bromborough.
The guy that served me was very helpful and talked me through the best mattress that I should buy as I was clueless,he also found a mattress to suit my budget and gave me the link to go into to set the direct debits up.
30 octobre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that our team member was so helpful in guiding you to the perfect mattress within your budget. Thank you for sharing your positive experience,
Megan at Customer Care
Helpful & knowledgeable salesman gave us confidence in the product
We visited the Bromborough store on the Wirral and were given lots of helpful information by the salesman (Garry) who explained all the different features and price range of the mattresses on display. We felt confident enough to make our purchase as Garry was very knowledgeable and had many years experience in the bed trade. This is so important when spending a considerable amount of money on a product which you only purchase every 10 years or so, and is vital for sleep comfort and wellbeing.
30 octobre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you received helpful information at our Bromborough store. We appreciate that our team's knowledge and experience gave you confidence in your purchase. We hope you enjoy your new mattress and the comfort it brings,
Megan at Customer Care
Garry was great helped me with…
Garry was great helped me with everything both times I went in
11 octobre 2025
Réponse de Bensons For Beds - Bromborough
We're glad you had a great experience and appreciate your positive feedback. It's wonderful to know we could assist you effectively during your visits.
Your satisfaction means the world to us,
Megan at Customer Care
Good salesman
Good salesman. Quick delivery. Bed put together my two nice polite delivery gentlemen
19 octobre 2025
Réponse de Bensons For Beds - Bromborough
We're happy you had a great experience with our salesperson and delivery team! It's great to hear the bed assembly went smoothly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Don't rely on a rep to help
Not bad service, we kind of sorted ourselves out as there wasn't enough reps working and had to wait for a rep to come free, even though there was only one other customer there and 3 reps!!!
Bill of sale was efficient and quick. A wait for delivery of 3 weeks not explain why.
19 octobre 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your feedback. We’re sorry for the wait you experienced when seeking assistance, but we’re glad to hear the order process was smooth. We’ll be reviewing how we communicate delivery timeframes to help improve our service moving forward.
Thanks again for your time,
Megan – Customer Care
Réponse de Bensons For Beds - Bromborough
That’s what we aim for—thanks for the kind words! 🙌
We truly appreciate your feedback.
Megan at Customer Care
Customer service was great the…
Customer service was great the knowledge of the staff was very helpful.
17 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback! We're happy to hear that you found our customer service and the staff's knowledge very helpful.
We hope to welcome you back soon!
Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
We appreciate you noting our genuine staff and no sales talk. We are so glad you had a positive experience with our team!
Thank you for your review – Lauryn at Customer Care 💜
Purchase of bed, headboard and mattress, with delivery and installation
The showroom was clean, tidy and well laid out. The staff were not pushy and gave us time to look around. When they offered assistance it was well mannered, knowledgeable, calm and efficient.
The explanation of the product options, pricing, finance deals and current discounts was clear, concise and easy to comprehend. All resulting in a purchase by my wife and I in a style, colour, size, delivery and installation package that we wanted. We would like to thank Joe for his attentive and professional service.
14 octobre 2025
Réponse de Bensons For Beds - Bromborough
We're so happy to hear that you found our showroom clean and tidy and that our team provided attentive and professional service. We appreciate you mentioning the clear explanations and the purchase you made. Thank you for your positive feedback!
– Lauryn at Customer Care 💜
A very good experience…
The sales manager was great,showing my wife and myself different bed bases without any pressure which I like.
12 octobre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your feedback! We're so glad to hear that the sales manager provided you with a great, no-pressure experience showing you different bed bases. Thank you for your review – Lauryn at Customer Care 💜
Very good customer service from Joe at…
Very good customer service from Joe at Bromborough Shop.
6 octobre 2025
Réponse de Bensons For Beds - Bromborough
We are happy to hear that you received very good customer service at our Bromborough shop. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.