Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lisez les avis des autres
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Voir plus
L'entreprise a répondu
Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bromborough
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Royaume-Uni
- 1513430043
4,8
Excellent
519 avis
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The 0% offer made it easier to choose…
The 0% offer made it easier to choose the right bed for us without having to worry about immediate finances. Staff were friendly and helpful. Not pushy either and gave great recommendations.
7 octobre 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your great feedback! We’re glad our 0% offer helped make your choice easier and that our friendly team provided helpful, pressure-free recommendations.
Best Wishes,
Megan
The Bensons for Beds Care Team
Réponse de Bensons For Beds - Bromborough
We're so happy you found lovely beds and staff at a reasonable price! We appreciate your positive feedback and hope to see you again.
Thank you,
Lauryn at Customer Care
Kept in the loop with reminders…
Kept in the loop with reminders regarding delivery. Only downside was it was late arriving by 45 minutes. However the delivery guys were polite and cheerful.
3 octobre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you mentioning the delivery updates and the team's positive attitude. We value your feedback.
Thank you,
Lauryn at Customer Care
Aura tv bed
Joe and Gina where both very knowledgable, ensured we got the best out of our visit, ensuring that we tested the right mattress for us and the bed and included any deals that where on offer. Gina helped us with our finance options and able to help us pick what best suited us.
25 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you for your lovely review!
We're so pleased to hear that Joe and Gina provided such knowledgeable and helpful service. It’s great to know they guided you through finding the right mattress and bed, and supported you with the best deals and finance options. We’ll be sure to pass on your kind words to them!
Take care,
Megan at Customer Care
Very helpful friendly staff.
25 septembre 2025
Réponse de Bensons For Beds - Bromborough
Thank you for your kind words. We’re delighted to hear our staff provided friendly and helpful service—it means a lot to us!
Take care,
Megan at Customer Care✨
Only went in for a mattress!
Only went in for a mattress!
Had an idea of what we wanted but the advice we received was very helpful.
Joe was very polite and gave us plenty of options on our choices.
Nothing was too much trouble and was no pressure to hurry in deciding or to purchase.
Overall, a great service and couldn't have asked for better service.
27 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that the advice you received was helpful and that you felt no pressure while choosing your mattress. We appreciate you mentioning the politeness and options provided. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Very helpful choosing my new mattress…
Very helpful choosing my new mattress delivery went well no problems
24 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that we were helpful in choosing your new mattress and that the delivery went well with no problems.
Thank you,
Lauryn at Customer Care
We had Great Service a good look around before being…
We had a good look around before being approached by Gary.He was very helpful and gave us advice on mattress to go with the bed we had chosen
22 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you had a good look around and received helpful advice on a mattress to complement your chosen bed! We appreciate your positive feedback.
Thank you,
Lauryn at Customer Care.
Our Bensons
Excellent efficient and friendly service from Dave at the Bromborough store on the wirral nothing was to much trouble
Plenty of choice and we weren't rushed
17 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you received excellent, efficient, and friendly service at our Bromborough store! We appreciate your feedback and are glad you enjoyed your experience with us.
Thank you,
Lauryn at Customer Care.
Excellent advise given
Excellent advise given, friendly and efficient with information
15 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you found our advice excellent and our team friendly and efficient. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
New bed
We were shown plenty of choices and suggestions for the bed. The staff were really helpful
13 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're so glad to hear that our staff were helpful in showing you plenty of choices and suggestions for your bed. Thank you for the positive feedback!
Thank you,
Lauryn at Customer Care.
Friendly
Friendly, well informed staff and, most importantly, no pressure.
The sales guy gave us the information, answered our questions and left us to look around and make a decision.
16 septembre 2025
Réponse de Bensons For Beds - Bromborough
We appreciate you sharing your experience! We're happy to hear that you found our staff friendly and well-informed and that you felt no pressure while making your decision.
Thank you,
Lauryn at Customer Care.
Réponse de Bensons For Beds - Bromborough
Thank you for taking the time to share your experience, ! We are thrilled to hear that Gina provided you with professional and helpful service. We will be sure to pass along your kind words to her. We appreciate your business and hope to see you again soon! #CustomerServiceGoals #Professionalism #SatisfiedCustomers
Great choice, right price and excellent service
Thank goodness there are shops around that still have assistants that don’t follow you round the store taking every opportunity to ‘secure’ a sale! The young lady that served us was attentive and knowledgeable and allowed us the time to try the different mattresses on offer without ‘forcing us to choose which he most expensive. Her suggestions were to excellent and we picked a very comfy hybrid mattress. Only negative is the cost of delivery £49 and the 2+ weeks delivery date!
10 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you found our employee attentive and knowledgeable. We appreciate your feedback regarding the delivery cost and timeframe, and we'll review it.
Best Wishes,
Megan at Customer Care
Excellent customer service.
We were approached by your sales assistant Gina very shortly after we entered the store. She was cheerful and listened to and understood our requirements. We were not after a high end purchase and, at no time, did Gina attempt to sell above our budget. She demonstrated both bed and mattress within our budget and certainly gave us a very good 'deal'. We felt no requirement to look elsewhere and made immediate purchase. Her efficiency and explanation of delivery options was excellent. Thank you Gina.
6 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that you had such a positive experience in our store. It's great to know that the service you received helped you make the perfect choices within your budget. We appreciate you taking the time to share your positive feedback.
Best Wishes,
Megan at Customer Care
All went as expected
All went as expected. Phoned before they came. Within time slot. Friendly & efficient personnel.
Excellent service.
4 septembre 2025
Réponse de Bensons For Beds - Bromborough
We're happy to hear that everything went as expected and that our personnel were friendly and efficient! Thank you for your excellent feedback and for choosing our service, Megan at Customer Care
Commendable Staff
I wanted advise on current mattresses, no intention of buying, just needed info spur of the moment. Walked into your store after a terrible experience with your competitor, very close to you!. On entering a member of staff, busy at his desk, addressed me, stopped working and came over to me. Then began the best customer care experience. I was treated like a real person, discussed my sleeping habits and requirements, after which I was conducted to many beds, given the opportunity to try each one. The sales man "Joe" was incredibly knowledgeable as to all aspects of each product. His attitude consideration that my choice would be the best for me. In short, no pressure and yet so caring, my trust was such that I bought there and then. Now I had to get home and make arrangements to receive this large and expensive unexpected purchase. Joe, thank you so much, you are a credit to yourself and your employer. Best wishes, Bill.
26 août 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
We appreciate you taking the time to share your experience. We're glad to hear that you received excellent customer care and found our team member knowledgeable and helpful. It's wonderful that you felt comfortable and confident in making your purchase with us. Thank you for your kind words, Megan at Customer Care
The professionalism of the staff.
26 août 2025
Réponse de Bensons For Beds - Bromborough
We appreciate your feedback! We're happy our staff's professionalism met your expectations and provided you with a positive experience.
Take care,
Megan at Customer Care
Réponse de Bensons For Beds - Bromborough
Thank you so much for your thoughtful review! We strive to listen to our customers and provide helpful solutions. We appreciate your feedback and look forward to assisting you in the future. 😀 #CustomerSatisfaction #HelpingHands #HappyCustomers
Bensons know their beds
Having went round many bed manufacturers. I would say Bensons the most knowledgeable. Gary in particular at your Bromborough branch listened to my back concerns and was patient and understanding. I have ordered the Igel 3000 pocket bed and storage much needed opted for the matching ottoman and headboard. Choice of colours great and material options. Delivery in three weeks wish was sooner but happy to wait for the correct bed for my back. I would recommend Bensons and Gary who has over 30 years of knowledge with beds. Thank you Bensons. Bed choice and knowledge is important and Gary knows his stuff.
22 août 2025
Avis spontané
Réponse de Bensons For Beds - Bromborough
Thank you so much for your amazing feedback! We are thrilled to hear that Gary from our Bromborough branch was able to assist you in finding the perfect bed to suit your needs. We strive to provide the best selection and knowledgeable staff to ensure the utmost comfort for our customers. Thank you for choosing Bensons, and we can't wait for you to enjoy your new Igel 3000 pocket bed with matching ottoman and headboard. Sweet dreams! 🛏️😴 #BensonsBeds #KnowledgeableStaff #SweetDreams
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