Bensons For Beds - Crewe641 Avis 

Excellent service by the staff at the store.

Staff were not at all pushy but were ready available when you required them. Extremely knowledgeable very genuine made you feel in control which made the shopping experience very pleasant indeed. We would highly recommend the Crewe store.

The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.

Friendly knowledgeable staff and plenty of choice of beds in different sizes and levels of firmness.
No pressure to buy.

Excellent service!! The sales lady (sorry, I don’t know her name) was very helpful. Nothing was too much trouble! Thank you - will shop with Benson’s for beds again 👍

We came into the Crewe store quite late to have a browse at mattresses, the lovely man who served us, he was the only one in the shop at the time, (sorry i can't remember his name but i hope he gets this feedback!) helped us find the right bed. Very bubbly and happy to help us. Excellent customer service, especially with it being so late in the day on a Saturday. Ended up with a mattress and mattress cover to take home then and there! :) Thank you!

A super saleswoman, Claire, was very helpful.
I told her my budget and what I wanted and she showed me the options, which were many.

I bought a new mattress from Bensons for Beds in Crewe today. Excellent friendly staff - Claire in my case - and I also benfitted from £50 off the price of what I purchased.

Our sales person John was brilliant, very knowledgeable and helped us find the perfect mattress for both our sleeping positions. After visiting a few different bed shops with pushy sales staff we returned to b4b as it was very good quality and reasonably priced. The 8 year guarantee helped seal the deal and they even have a mattress recycling service for our old one.

We had a great experience buying a new bed at the crewe depot on the reta park. A lovely lady who worked there was so friendly and extremely helpful. She not only helped us buy the correct mattress that was best suited to us but also the frame of the bed. She was wonderful. I hope this feedback is given to her as she deserves to be told how great she truely was. Thankyou so much. Kind regards Lisa & Jon Downing purchased bed on Saturday 14th Jan 2023.

Great selection of mattresses to try. Jon was helpful and informative without being pushy

Friendly experienced & knowledgeable staff

Great experience from the crewe store with John. Very knowledgeable on product we wanted and made sale smooth. Also the store was very accommodating of our children who wanted to test all the beds 😆

We were able to be left to choose what we wanted , but we had guidance from the jonathon
great customer experience from Jonathan

Ordered two beds.

First delivery was cancelled 5 times. Sometimes this was done with no notice at all despite taking the day off work.
Couldn’t get hold of any one in customer services despite sending emails and calling.

Had to pay £50 cash to a delivery driver despite paying for delivery already. Was told by the branch I would get it back…… never did.

Second bed took from September to end of December to be delivered. It arrived in ripped plastic, which meant the mattress was covered in dirt.

It’s the second time I’ve used Bensons, it will be my last.

Really good experience! Dave was really informative and friendly!

Claire has been amazing, she went out of her way to get us a great deal.

When we entered the store after a few minutes We were approached by a member of staff to ask if we needed help but the lady didn’t pester us she left us to look around first. When we needed help she was knowledgable and helpful but no pressure was put on us at all. The other staff were friendly too. The whole experience was positive, the staff were unobtrusive but there when needed.

We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the day we collected the sofa bed, he even went so far as to help us disassemble part of the furniture so that it can fit into the back of my small vehicle. We are very grateful for his excellent service indeed.