The staff were very helpful in store. I had no problems with my order despite having to change the date of delivery of the bed I wanted. The delivery of the bed was straightforward.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
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Lisez les avis des autres
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Voir plus
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Voir plus
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Dumfries686
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Royaume-Uni
- 1387214381
4,8
Excellent
187 avis
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Réponse de Bensons For Beds - Dumfries686
Hi Paul, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Dumfries store.
Team Bensons
The shop assistant was very helpful and…
The shop assistant was very helpful and put me at ease straight away
20 mai 2023
Réponse de Bensons For Beds - Dumfries686
This is lovely to hear Elizabeth! -Team Bensons
The time spent helping me with…
The time spent helping me with information about different types of mattresses for me to make the right choice for myself.
16 mai 2023
Réponse de Bensons For Beds - Dumfries686
We really appreciate the time taken to leave us this fantastic review. -The Bensons Team
The staff were very helpful
The staff were very helpful, and I was very pleased to hear the bed would be delivered to the house and taken upstairs, and the packing would be taken away.
14 mai 2023
Réponse de Bensons For Beds - Dumfries686
This is wonderful to hear Eva ⭐
Thank you for taking the time to leave us a 5* review- Megan
Helpful staff
Charlie was really helpful in the Dumfries branch providing enough information and attention but giving space and not hassling us. Very good service and a good range of mattresses to test to see what was best.
6 mai 2023
Réponse de Bensons For Beds - Dumfries686
We really appreciate the time taken to leave us this lovely review Melanie! ⭐- Megan
Excellent service
Excellent service. Delivery time exactly as expected. Very helpful delivery men. Staff in store extremely knowledgeable.
25 avril 2023
Charlie was very helpful and we managed…
Charlie was very helpful and we managed to arrange everything smoothly. The prices were very competitive too.
10 avril 2023
Brilliant service
Nicely laid out, bright showroom. Friendly, cheerful and helpful staff.
7 avril 2023
we went in 20th March 2023 to view…
we went in 20th March 2023 to view mattresses met with a lady Kristi who took us through gave us a quote , that evening got a email to say come in tomorrow and receive 20% off so went in with cash to be told it wasnt that amount already taken money off on the quote. i took the 20% off the bottom line didnt even look at quote. Charlie got quite rude and tried to say initially there wasnt any discount but I had it in an email. So not happy at all with the lack of service and help after their cockup!!!!!!!!
20 mars 2023
Excellent choice of beds and…
Excellent choice of beds and mattresses.
First class assistance, advice and help.
Nothing too much trouble.
Both Charlie and Nikki are to be congratulated.
Well done.
6 mars 2023
Would recommend
Very helpful staff in the Dumfries branch. The information was clear and the delivery went smoothly. The staff were helpful to the older people receiving the bed. Would recommend.
21 février 2023
Staff in the shop were very…
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm very mind full when bringing in the mattress of furniture and photos on the walls when moving it to the bedroom. Many thanks
21 février 2023
Friendly and helpful service
7 février 2023
Staff in store were fantastic
Staff in store were fantastic- friendly, helpful and a really positive shopping experience in store, will definitely return there. Thank you!
3 février 2023
Karl was brilliant.
Karl was brilliant, did the sales pitch, knew when to walk away before getting to the annoying stage and came back with a wee bit humour and a lot of knowledge about the beds and mattresses which helped us decide to buy a bed and mattress. Worth his weight in gold. Yet to get delivery of the bed so can't comment on the quality.
29 janvier 2023
I Give Bensons for beds Dumfries…5 ⭐️’S
I Give Bensons for beds Dumfries 10/10; They were welcoming , not pushy, explained all the options of buying a Mattress, very helpful, Karl the manager from the Carlisle branch dealt with me( on holiday cover).I would highly recommend Bensons for your bed requirements.
Roger Wood
28 janvier 2023
Fab, informative staff
Bought our bed online but previously went in store to try them out. 5 ⭐️ experience
10 janvier 2023
Very friendly staff very informative…
Very friendly staff very informative information on mattress’s bed etc
15 janvier 2023
Our sales assistant was very helpful
12 janvier 2023
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