Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Voir plus
L'entreprise a répondu
Unit 4a Gillingham Retail Park, ME8 0PU Gillingham, Kent, GB
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Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Voir plus
L'entreprise a répondu
While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... Voir plus
L'entreprise a répondu
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
L'entreprise a répondu
Écrit par l'entreprise
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Royaume-Uni
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The customer service was very friendly and polite. He made me smile all through.
We had Richard as our expert staff member to explain everything we need to know about the beds we had narrowed our choices down to. He was able to effectively answer all our questions and concerns. He made selecting our final choice quite easy.
Young lady was very helpful and was honest enough to say she didn’t know to some questions
Excellent customer service from Richard. Consummate professional
Assistant helped me choose pillows to suit my need as me and my partner need different pillows to help us sleep
I was offered a chance to test my pillows on a test bed
Excellent service
Excellent buying experience - and great customer service!
The gentleman that served us was amazing
I’ve had really bad experiences in the past from benson for beds but this gentleman was outstanding
In fact probably the best customer services I’ve ever received anywhere
He knew his stuff and was so helpful
Richard guided us from the moment we walked in and we found the right beds and mattresses for our daughters. Thank you once again.
They are just waiting for their new beds to arrive eagerly.
The sales lady was very polite informative and helpful, a pleasant experience
The sales person was warm friendly and very knowledgeable
Excellent sales team member provided us with the necessary information and support to make our purchase.

Réponse de Bensons For Beds - Gillingham593
From the moment we walked through the door the Bensons for Beds team were excellent and very knowledgeable, with no pushy sales team try to sell us a top of the range mattress

Réponse de Bensons For Beds - Gillingham593
Great knowledge, very friendly and helpful, not pushy or hanging around. The perfect experience. The lady who helped us was so down to earth and really made our experience fun.

Réponse de Bensons For Beds - Gillingham593
The gentlemen was very helpful and explained everything well and didn't try and press for a bigger sale when he knew we had a budget

Réponse de Bensons For Beds - Gillingham593
Gemma made us aware of the options & never pressured, allowed us time to think & discuss what we wanted

Réponse de Bensons For Beds - Gillingham593
Me and my partner ordered an Ottoman bed from a shop in Gillingham. Consultant Richard met us with pleasure to help. We were looking for nice family ottoman bed, which will looks nice in our new place and not that expensive because we are waiting for a baby.
After long comparing price+quality+look we decided to wait longer but get what we want!
Separate thanks for Richard, he was very competent, helpful and kind to our “family situation”❤️
It was very pleasant experience to visit exactly this store and meet Richard with his colleague which also was very nice.
Also we were pleasantly surprised with prices, offers and furniture during our visit.

Réponse de Bensons For Beds - Gillingham593
Happy with the staff. Was happy with the way I was treated. Product that I purchased which was a mattress was Happy as was very comfortable when lying on the shop product.

Réponse de Bensons For Beds - Gillingham593
Good customer service just disappointed bed is a wait on 6 weeks when told the day before I purchased a 2 week delivery date

Réponse de Bensons For Beds - Gillingham593

Réponse de Bensons For Beds - Gillingham593
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