Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... Voir plus
Établissement
Changer d'établissementUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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Lisez les avis des autres
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were... Voir plus
Tom was an excellent salesperson, who pointed us in the right direction for our new mattress. He really took the time to listen to our needs and sorted us exactly the right mattress. So much so I can’... Voir plus
L'entreprise a répondu
Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Kidderminster373
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, Royaume-Uni
- 1562747833
4,9
Excellent
270 avis
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the delivery drivers left the head…
the delivery drivers left the head board in the hall way never ask my wife if she would like it in the bedroom to fit the new Benson bed we purchased a few months ago
25 avril 2026
Réponse de Bensons For Beds - Kidderminster373
Thank you for bringing this to our attention. I’m very sorry that the delivery team left the headboard in the hallway and did not check with your wife whether it should be taken through to the bedroom to fit the Benson bed you had previously purchased.
This is not the level of service we expect, and your feedback will be shared with the relevant team for review.
Réponse de Bensons For Beds - Kidderminster373
Lovely feedback — we’re glad everything ran smoothly from start to finish 👏
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist
The Benson experience
The service we got was excellent Mike was brilliant he went through everything with us how much it was going to cost to the delivery date
30 mars 2026
Réponse de Bensons For Beds - Kidderminster373
Thank you for your lovely feedback! 😊 We’re delighted to hear Mike was brilliant and took the time to clearly go through the costs and delivery date with you. Excellent service like that really matters—thanks for sharing,
Megan | Customer Care Specialist⭐
Knowledgeable & Caring.
Knowledgeable, caring staff who advised where to start to try out a suitable bed for my back issues.
30 mars 2026
Réponse de Bensons For Beds - Kidderminster373
Thank you for the kind feedback Sharon! We’re really pleased our knowledgeable, caring team could guide you to a bed that suits your back needs — that personal advice makes all the difference. Wishing you many comfortable nights ahead,
Megan | Customer Care Specialist🛏️✨
Réponse de Bensons For Beds - Kidderminster373
Thank you! Fantastic feedback — we love hearing everything was great, fabulous, and fantastic!
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
Réponse de Bensons For Beds - Kidderminster373
We’re so glad you received great service and delivery. Really appreciate your feedback and wish you a peaceful nights sleep,
Megan at Customer Care
Great knowledge about all the beds and mattresses
Purchased 2 beds today one online and one in store, great customer service from the guys down at Kidderminster store, was so informative on all beds that was in the showroom.
15 mars 2026
Réponse de Bensons For Beds - Kidderminster373
Thank you so much! We really appreciate your custom both online and in store. Great to hear the team at our Kidderminster store looked after you so well and gave you all the information you needed. Enjoy your new beds,
Megan at Customer Care💜
Great communication throughout,delivery…
Great communication throughout,delivery on time and phone call to say they were on way ,great ottoman bed no complaints.
12 mars 2026
Réponse de Bensons For Beds - Kidderminster373
hayley richards,
We're happy to hear that you had a great experience with our communication and delivery service. Thank you for your positive feedback on the ottoman bed!
Team Bensons - Jessica
Réponse de Bensons For Beds - Kidderminster373
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Very efficient delivery on time
20 janvier 2026
Réponse de Bensons For Beds - Kidderminster373
We're so happy your delivery was efficient and on time. Thank you for your positive feedback; it means a lot to us.
Stewart - Team Bensons
Mattress
Great experience from choosing the right mattress to delivery. Friendly, experienced staff at showroom, kept informed on delivery times and days and delivered on time by friendly helpful staff.
14 février 2026
Réponse de Bensons For Beds - Kidderminster373
We're delighted your experience, from choosing your mattress to delivery, was great! It's wonderful to hear our showroom and delivery teams were friendly and helpful, and that you were kept informed. Thank you for your positive review Kev – Lauryn at Customer Care 💜
Excellent service from start to Finish.
6 février 2026
Réponse de Bensons For Beds - Kidderminster373
We are happy to learn that you received excellent service from beginning to end. Thank you for your positive feedback.
Great staff with brilliant knowledge
5 février 2026
Réponse de Bensons For Beds - Kidderminster373
We appreciate you sharing that our staff has great knowledge! We're so happy to hear that they were brilliant and helpful to you.
Replacement memory foam mattress.
Warm and friendly welcome. Found what were looking for and ended up buying an alternative replacement mattress.
3 février 2026
Avis spontané
Réponse de Bensons For Beds - Kidderminster373
We're so happy you received a warm welcome and found a great replacement mattress! We appreciate you sharing your positive experience with us.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
A fantastic experience from the first…
A fantastic experience from the first time we visited the store until delivery.
Great staff and superior quality merchandise.
29 janvier 2026
Réponse de Bensons For Beds - Kidderminster373
We appreciate your positive feedback! We're happy to hear that you had a fantastic experience from your initial store visit through the merchandise delivery, and that you appreciated our staff.
Purchase during the sales
I bought a new mattress during the sales. It was delivered exactly when they said it would be. Excellent communications through the whole process.
29 janvier 2026
Réponse de Bensons For Beds - Kidderminster373
We're happy to hear that you had a positive experience with your recent mattress purchase! We appreciate you mentioning our excellent communication and timely delivery. Thanks for your feedback!
Nathan the salesman was very helpful…
Nathan the salesman was very helpful and knowledgeable. No hard sell.
Delivery was on time, very good comms, friendly and professional.
23 janvier 2026
Réponse de Bensons For Beds - Kidderminster373
We're so glad to hear that you found our team member helpful and knowledgeable, and that you were pleased with our delivery and communication. We appreciate your feedback!
Great bed and great delivery service!
22 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Kidderminster373
We're happy you are pleased with the bed and delivery service! Thank you for your positive feedback.
Can't be faulted
Great advice in the shop - answered all our queries. Delivery went fine - received confirmation of delivery, arrived on time and was delivered to room.
11 janvier 2026
Réponse de Bensons For Beds - Kidderminster373
We're happy to hear that you received great advice in our shop and that all your questions were answered. We're glad the delivery went smoothly!
Grand job
The service was second to non. Salesman was happy to spend however much time to help. The drivers John and Austin went above and beyond to get a very large mattress up a pretty tight set of stairs.
15 janvier 2026
Réponse de Bensons For Beds - Kidderminster373
We're glad you enjoyed your experience. It's wonderful to hear that our sales team was helpful and our delivery team went the extra mile to ensure your satisfaction with the delivery of your new mattress.
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