Bought a new Tempur mattress from Bensons For Beds in Leamington Spa. Shop assistants were very knowledgeable and professional. Mattress was purchased in sale so price was very competitive. Was kept u... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Myton Road, CV31 3NY Leamington Spa, Warwickshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service from your colleague at your Leamington Spa brand (have completely forgotten his name, Richard - I could be wrong as only going by other reviews- middle aged gentleman with glasses)! Real... Voir plus
L'entreprise a répondu
We met Richard yesterday while we kicked off our hunt for a new bed. He guided my wife and I thro Benson's large range of beds including the interesting pressure testing setup. We made our minds up o... Voir plus
Extremely informative and patient review of of our needs. Catherine who explained everything to us answered our questions thoroughly and was very professional. Also there was no push for a sale, le... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Leamington Spa535
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1 Myton Road, CV31 3NY, Leamington Spa, Warwickshire, Royaume-Uni
- 1926316064
4,7
Excellent
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 Stars - Excellent Service and a Great Experience
We recently visited Bensons for Beds in Leamington Spa, and we couldn’t be happier with the help and service we received. From the moment we walked in, the staff were warm, welcoming, and genuinely helpful. The level of professionalism and hospitality shown by every member of the team made the whole experience stress-free and enjoyable.
What really stood out was how non-pushy the salespeople were. They gave us plenty of space and time to browse, but were always available to offer advice or answer questions when we needed them. We were encouraged to try out multiple options without any pressure to make a decision, which helped us feel confident and comfortable in our choice.
The entire process—from exploring different mattresses and bed frames to understanding the features and pricing—was smooth and well-guided. It’s rare to find a place where customer service feels so genuine.
Highly recommend this store if you’re looking for quality products with excellent customer care. Thank you to the team at Bensons for Beds Leamington Spa for making our visit such a positive experience!
23 août 2025
Avis spontané
Réponse de Bensons For Beds - Leamington Spa535
We're happy to hear that you had such a positive experience at our Leamington Spa store. We appreciate your kind words regarding our team's welcoming and helpful service. It's great to know you felt comfortable and confident with the assistance provided. Thank you for recommending us, Megan at Customer Care
Great Service
Lisa was friendly and professional and helped us to make the right choice for us.
14 août 2025
Avis spontané
Réponse de Bensons For Beds - Leamington Spa535
We're happy to hear that you had a positive experience. It's great to know that our team helped you make the right choice. Thank you for your feedback, Megan at Customer Care
New mattress purchase
Liz at the Leamington Spa store helped us decide on our new mattress. She talked us through the different options, gave us time to lie on the different mattresses and offered us different pillows to try too. She didn’t rush us in anyway.
9 août 2025
Réponse de Bensons For Beds - Leamington Spa535
We're happy to hear that you had such a positive experience at our Leamington Spa store. We appreciate you mentioning how helpful our team member was in guiding you to find the perfect mattress. Thank you for your feedback, Megan at Customer Care
Helpful staff in Store
Good experience in store,Richard very helpful,everything explained all the way through.
1 août 2025
Réponse de Bensons For Beds - Leamington Spa535
Thank you for the positive feedback! We're so glad Richard was able to provide helpful and thorough assistance during your visit. Our team is always here to make sure your experience is top-notch. We appreciate your support, Megan at Customer Care
Very attentive and helpful service in…
Very attentive and helpful service in selecting our mattress.
2 août 2025
Réponse de Bensons For Beds - Leamington Spa535
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our service and that we were able to assist you in finding the perfect mattress. We appreciate your support and hope to see you again soon. Sweet dreams! Megan at Customer Care🛏️
Amazing Service
We walked into your Leamington Branch and was met by one of your representatives named Liz. We told her what we were looking for and she found us the perfect bed and mattress. She didn’t try and give us the hard sale and although we popped Nextdoor to another bed company, we were so impressed we went back and purchased both items. She went through everything with us and we felt very looked after. Since purchasing from Bensons we’ve been receiving emails and text messages ensuring we are happy with everything so far. I would highly recommend this Company to anyone 😀
12 juillet 2025
Réponse de Bensons For Beds - Leamington Spa535
Thank you for your kind words! We are so glad Liz was able to assist you in finding the perfect bed and mattress. We pride ourselves on providing high-quality products and excellent customer service. We are thrilled to hear that you had a positive experience with us and hope to continue exceeding your expectations. Thank you for choosing Bensons! Megan at Customer Care😀
Very professional
Very professional, friendly and knowledgeable staff
They hit the right note when the bed and mattress was for a 16 yr old boy, they talked and listened to him spending a considerable amount of time with him to ensure he was happy with the bed and mattress while being fully aware of the financial bandwidth
The mattress proctor and cleaner will be well worth the extra cost 🙄😂
The delivery time is well within the expected timeframe
10 juillet 2025
Réponse de Bensons For Beds - Leamington Spa535
Thank you for your positive review! Our team takes pride in providing exceptional service, especially when it comes to finding the perfect bed for your teenager. We're glad we could make the shopping experience enjoyable and within your budget. Our delivery team always strives to be on time. Thank you for choosing us! Megan at Customer Care 😊
Amazing customer service from the…
Amazing customer service from the minute we stepped in the door, knowledgeable and listened to what we wanted.
24 juin 2025
Réponse de Bensons For Beds - Leamington Spa535
Thank you for your kind words! Our team takes pride in providing exceptional customer service and truly listening to our customers' needs. We're glad you had a great experience with us and hope to see you again soon!
Thank you for choosing us, Megan at Customer Care
Exceptional service from start to…
Exceptional service from start to finish. All staff friendly helpful and polite.
19 juin 2025
Avis spontané
Réponse de Bensons For Beds - Leamington Spa535
We appreciate your feedback Pauline! We are so happy to hear that our staff was friendly, helpful, and polite and that you had exceptional service. Take care, Megan at Customer Care
Five star service
Friendly and speedy bed purchase. We knew what we wanted and were helped to find it in the Leamington Spa store.
14 juin 2025
Avis spontané
Réponse de Bensons For Beds - Leamington Spa535
We're happy to hear that you had a friendly and speedy experience finding the perfect bed at our Leamington Spa store. Thank you for your positive feedback, Megan at Customer Care
Everything explained clearly by rep
Everything explained clearly by rep. Bed delivered on time assembled with no fuss room left clean and tidy
Fitters nice and courteous. Good job well done
20 mai 2025
Réponse de Bensons For Beds - Leamington Spa535
We're happy to hear the representative's explanation was clear and the delivery/assembly went smoothly. It's great the fitters were courteous and left the room tidy. Thank you for your kind words, Megan at Customer Care
Liz was excellent
Liz was excellent, her advice made a hard decision very easy, she explained the next steps regarding delivery & how we would be kept up to date with progress of our order & what would happen on dsy of delivery
1 juin 2025
Réponse de Bensons For Beds - Leamington Spa535
We are so glad to hear that you had such a positive experience Deborah! It's wonderful to know that the advice you received made your decision easier and that you were well-informed about the delivery process. Thanks for your feedback, Megan at Customer Care
Katherine was a perfect advisor
Katherine was a perfect advisor. She took us through all aspects of purchasing a new mattress including any sleeping problems I might have at my age. This included letting me assess the whole range of mattress types and I did not feel under pressure to select or buy, just good advice. A very enjoyable experience, Thankyou.
25 mai 2025
Réponse de Bensons For Beds - Leamington Spa535
We're happy to hear that you found our advisor so helpful in guiding you through the mattress selection process. It's great to know you felt comfortable and well-informed during your visit. Thank you for sharing your positive experience!
Colin and Daniel were exceptional
Colin and Daniel were exceptional . Their order had not logged whst the shop had promised on purchase .
22 mai 2025
Avis spontané
Réponse de Bensons For Beds - Leamington Spa535
We appreciate your feedback. We're sorry the order wasn't logged as promised and are delighted to see this is now resolved. Thank you for choosing us, Megan at Customer Care
Réponse de Bensons For Beds - Leamington Spa535
Thank you for our 5 star review, I'm very pleased Catherine was able to help you choose the right mattress to give you the perfect sleep.
Thank you again, Regards
Liz
The man who served us was so helpful…
The man who served us was so helpful and very knowledgeable. He explained everything clearly and took time with us.
27 avril 2025
Réponse de Bensons For Beds - Leamington Spa535
We are thrilled to hear that our staff provided exceptional service during your visit! Thank you for taking the time to share your positive experience. We value our customers and are always here to assist in any way we can!
Sleep well, Team Bensons💜
Réponse de Bensons For Beds - Leamington Spa535
Thank you for our 5 star review, we pride ourselves on being helpful and knowledgeable,
I'm glad we helped you find the right product. Thank you again.
Liz.
Liz at the Leamington spa branch was…
Liz at the Leamington spa branch was amazing would highly recommend a visit she was so helpful there was no rush no pressure prefect 10 out of 10
20 avril 2025
Réponse de Bensons For Beds - Leamington Spa535
Thank you for your kind words, I'm so pleased you enjoyed your experience instore with myself.
We endeavor to help people get their perfect sleep. Not too long to wait for your delivery.
If I can be of any further help call me on 01926 316064.
Thank you again, Regards
Liz
Takes huge time for delivery thats why…
Takes huge time for delivery thats why had to cancel it..
13 janvier 2025
Réponse de Bensons For Beds - Leamington Spa535
Sorry to hear you were unhappy with the delivery times, if you would like to discuss this further, please call me on 01926316064,
We have some mattress's instore to take away.
Regards,
Liz
Very helpful and pleasant lady
31 mars 2025
Réponse de Bensons For Beds - Leamington Spa535
We appreciate you sharing your positive experience with us; we are so glad she was helpful and pleasant! Take care, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.