Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy. The whole process fr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
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The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice... Voir plus
L'entreprise a répondu
Went into Bensons looking for a replacement bed, Casey popped over and gave some helpful advice, showed us other recommendations. No sales pressure at all. We went away and came back two more times, a... Voir plus
L'entreprise a répondu
From purchase to delivery Bensons could not be faulted. We were regularly updated on progress of our order. Delivery was on time and the staff efficient and polite. All in all 1st class.
À propos de l'entreprise
À propos de Bensons For Beds - Lincoln602
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, Royaume-Uni
- 1522535143
4,9
Excellent
668 avis
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Jamie was very good he explained…
Jamie was very good he explained everything we needed to know he was very helpful.
24 juillet 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your lovely feedback! We're delighted to hear that Jamie was so helpful and took the time to explain everything clearly. Providing knowledgeable, friendly service is what we strive for, and it's wonderful to know Jamie made your experience a positive one. We'll be sure to pass on your kind words. Thank you for choosing us!😊
A VERY WELL PACKAGED SALE - A SMOOTH TRANSACTION.
I felt very comfortable with the sale staff whom displayed good knowledge of the product I was seeking to purchase - therefore it was a smooth sales transaction. The delivery service was excellent which run to a well managed timetable and the delivery staff
were very good - overall a well packaged sale.
19 juillet 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear you felt comfortable with our sales staff and that they displayed good knowledge of the product you were seeking. It's wonderful that this led to a smooth sales transaction. We're also delighted that our delivery service was excellent and ran to a well-managed timetable with very good delivery staff. Thank you for your positive feedback!
Team Bensons
Great customer service from the moment…
Great customer service from the moment we walked into store until we had our bed and mattress delivered last week. Am very confident that the after care will also be good.
11 juillet 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear you received great customer service from the moment you walked into our store until your bed and mattress were delivered. It's wonderful that you're confident in our aftercare too!
Just such a nice experience
Just such a nice experience from the Point of sale with in shop staff at Lincoln branch, they just let us wander and view their stock of beds ,” no pressure selling at all”the Old school , Great all round right through to delivery.So Landlady sorry! Wife is definitely happy. Cheers all Mr & Mrs N Newark Notts.
20 février 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear you had such a nice experience with us! It's wonderful that our in-store team allowed you to browse without any pressure, and that the entire process, right through to delivery, was great. We're delighted your wife is happy!
Mattress Exchange
After trying out my new bed and mattress,Slumberland Air 3.0 for a while, I found the mattress was not right for me. I contacted Bensons Lincoln to ask about my right to exchange it and my request was dealt with straight away. Within a few weeks my new mattress arrived and the other taken away on the same day. Hassle free exchange. Excellent service from David and Casey at Bensons for Beds Lincoln
6 juillet 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear that your mattress exchange was a hassle-free experience! It's wonderful that our team was able to assist you promptly and ensure your new mattress arrived smoothly.
Fantastic customer care
12 juillet 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for sharing your positive experience.
Great service from start to finish
Great choice of products, really helpful sales team and great delivery service. Really pleased with the overall experience and can definitely recommend Bensons. 5 stars 🌟
9 juillet 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear you enjoyed our wide choice of products and that our sales team was really helpful. It's wonderful that you were happy with our delivery service and overall experience!
Pleased with everything from purchasing…
Pleased with everything from purchasing to delivery and setting up the bed Casey in the Lincoln shop was very helpful and polite as were Wojciech and Brian when they delivered the bed.
5 juillet 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear that your experience, from purchasing to delivery and setup, was excellent. It's wonderful that our team members were so helpful and polite!
Team Bensons
Simple and pleasant
Joe from the Lincoln store was friendly and very efficient at helping me find the right mattress as soon as I walked in and he made sure I knew all of my options. The whole process was very simple and a pleasant experience :) I also really appreciate the optional paid service of taking your old mattress away for you when they deliver the new one, really useful and worth it for me.
30 mai 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear about your excellent experience at our Lincoln store! It's wonderful that our team member was friendly and efficient in helping you find the right mattress and that the process was simple and pleasant. We're also glad you found the old mattress removal service useful.
Perfect Service
From help in the show room through to assembly in our bedroom, everything was perfect.
2 juillet 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear that your experience, from the showroom to the assembly in your bedroom, was perfect! Thank you for your wonderful feedback.
Staff were great during the store visit…
Staff were great during the store visit and this was followed by a timely and efficient delivery service.
3 juillet 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased you received great service during your store visit and that your delivery was timely and efficient. Thank you for your kind feedback!
Team Bensons
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear you received efficient service and were kept well-informed. It's wonderful that our sales lady in Lincoln made such a positive impression!
Team Bensons
Friendly and efficient service
30 juin 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your kind words! We are so pleased to hear you found our service friendly and efficient. We truly appreciate your positive feedback!
Team Bensons
Great experience
Great experience, sales people were very laid back! I came back 4 times and spent over an hour making sure I'd got the right mattress for my needs after my last purchase was too hard. Great job peeps!
23 mars 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased you had a great experience and that our sales team was laid back and helpful. It's wonderful that you took your time to find the perfect mattress for your needs.
Team Bensons
Good experience throughout
Everyone was helpful from start to finish, both in store and on delivery. No pushy sales techniques. Easy to manage my order online when delaying delivery for our new house. Bed delivery was seamless, they took care to protect my carpets and not cause damage. Put bed together well and gave a talk through of the bed. No complaints at all. Sturdy solid bed, mattress is delicious, I sleep like a baby and no longer have back pain
5 juin 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased to hear about your excellent experience, from the helpful service in-store to the seamless delivery. It's wonderful that our team took such care and that you're now enjoying a comfortable night's sleep without back pain. Thank you for your kind words!
Team Bensons
Great service
The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice and less friendly. So we went back to Bensons (Lincoln) and bought a well made mattress plus 6 memory film pillows, that lady will go far, On delivery the two blokes were polite and friendly and put the shoe socks things on which was nice
27 juin 2026
Réponse de Bensons For Beds - Lincoln602
We're delighted to hear about your positive experience at our Lincoln store! It's wonderful that our colleague's politeness and knowledge helped you find the perfect mattress and pillows. We're also glad to know our delivery team was friendly and considerate.
Team Bensons
Quality Bed and Service
Delivered on time, old bed taken away. I built myself, great instructions, no problems.
27 juin 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased your delivery was on time and that you found the instructions clear for assembling your new bed! Thank you for your kind feedback.
Team Bensons
Matress/shop review
Great service from buying the mattress,to receiving it,was really good service. The member of staff who helped us to pick the right mattress,was excellent at his job. He didn't try to over sell other products,as we said that we just wanted the mattress.
We did have it delivered. The delivery went well. The driver rang to say he was on his way.
We didn't realise though,the company charge for delivery,we only realised this when we was checking the order. Everything else is great. The mattress is so comfortable. We've had really good nights sleeping on it.
27 juin 2026
Réponse de Bensons For Beds - Lincoln602
We are delighted to hear you received such great service from our team, who helped you find the perfect mattress without overselling. It's wonderful that you are now enjoying comfortable nights of sleep. We appreciate your feedback regarding the delivery charge.
Team Bensons
Sales person was very friendly a…
Sales person was very friendly and helpful. Was efficient and knowledgeable.
24 juin 2026
Réponse de Bensons For Beds - Lincoln602
We're so pleased our team provided a friendly, helpful, and knowledgeable experience. Thank you for your feedback!
Team Bensons
Réponse de Bensons For Beds - Lincoln602
We are so glad to hear you had such good service.
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