Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy. The whole process fr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
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The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice... Voir plus
L'entreprise a répondu
Went into Bensons looking for a replacement bed, Casey popped over and gave some helpful advice, showed us other recommendations. No sales pressure at all. We went away and came back two more times, a... Voir plus
L'entreprise a répondu
From purchase to delivery Bensons could not be faulted. We were regularly updated on progress of our order. Delivery was on time and the staff efficient and polite. All in all 1st class.
À propos de l'entreprise
À propos de Bensons For Beds - Lincoln602
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, Royaume-Uni
- 1522535143
4,9
Excellent
668 avis
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listened to what we wanted didn't just…
listened to what we wanted didn't just try and sell us the most expensive bed.
gave us time to make our decision and swiftly carried the paperwork out as the children were with us.
just waiting for delivery now
21 février 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your lovely feedback. We’re really pleased to hear the team listened to what you wanted, gave you time to decide, and helped keep things quick with the paperwork. We appreciate it — now we hope delivery goes just as smoothly,
Megan at Customer Care
Réponse de Bensons For Beds - Lincoln602
Thank you for your review!
We’re so glad to hear you received great service. Your feedback means a lot to us,
Megan at Customer Care
Happy twice in six months
This has been the second time in 6 months that we have bought a Bensons product. Both times we were listened to diligently and met with first class service and commuications. We were kept in touch every step of the way by emails keeping us updated as to what waas happening and when. Staff in person were friendly and helpful at all times. The product itself is quality. We would recommend Bensons to other people!
21 février 2026
Réponse de Bensons For Beds - Lincoln602
Thank you so much for your wonderful review! 😊 We’re delighted to hear that this is your second purchase with us in just six months — that loyalty means a lot. It’s fantastic to know you felt listened to and received first‑class service and communication throughout both experiences. We truly appreciate your recommendation to others,
Megan at Customer Care
Great customer service and really…
Great customer service and really helpful in assisting us to find exactly what we were looking for.
21 février 2026
Réponse de Bensons For Beds - Lincoln602
We appreciate your feedback! We're so happy to hear that you received great customer service and assistance in finding exactly what you were looking for.
We hope to welcome you back soon!
Megan at Customer Care
Excellent Service!
Our bed was delivered and assembled v professionally by two v friendly and polite chaps. I was able to track the delivery and got a call to confirm exact timings. All packaging was removed and everything went smoothly. Great service start to finish!
20 février 2026
Réponse de Bensons For Beds - Lincoln602
Really appreciate your feedback Andrew! Delighted the delivery team were friendly, polite and professional, and that tracking and timing updates kept everything simple. Great to hear the assembly and tidy‑up were handled so smoothly.
Megan at Customer Care⭐
Réponse de Bensons For Beds - Lincoln602
Really appreciate your 5 star review! Great to know our updates kept you in the loop,
Megan at Customer Care
Impeccable service from start to finish
The service received from start to finish was faultless. Perfect interaction with showroom sales team, in particular the local manager; stress-free and effective 40-day replacement guarantee (with NO hidden 'small print'); polite, human customer-service telephone operators; on time, friendly and efficient delivery service. Overall the Benson team were a pleasure to do business with, taking the stress away from an important purchase - thoroughly recommended, with sincere thanks. Oh...and the mattresses were great too!
23 février 2026
Réponse de Bensons For Beds - Lincoln602
Thank you so much for this outstanding review Nigel! We’re thrilled to hear that everything—from the showroom experience to the 40‑day replacement guarantee, customer service, and delivery—was completely faultless for you. It means a lot to know our team helped make such an important purchase stress‑free. We truly appreciate your kind words… and we’re delighted you love your mattresses too! Megan at Customer Care😊
Faultless
Andrew in store was super helpful & lovely. Really calm, not pushy, informative & understanding. I pretty much always find store staff don't quite understand something, or don't know something one way or another, but he got everything & once he understood us, made really practical suggestions. He was open to us potentially needing to change delivery dates (depending on how the rest of the works at home went) & provided 100% specific & correct dimensions so that other items could be ordered & fixed to align perfectly with the bed.
The delivery went flawlessly to schedule, the assembly was super quick by 2 cheerful guys who even had shoe covers to keep the new carpets clean.
1 of only 2 perfectly seamless parts of doing up a whole house!
20 février 2026
Avis spontané
Réponse de Bensons For Beds - Lincoln602
Thank you for your incredible review! 😊 We’re delighted to hear how wonderfully Andrew looked after you in store — calm, knowledgeable, understanding, and never pushy. It’s great to know he listened to your needs, made practical suggestions, and provided the exact dimensions you needed to help everything fit perfectly at home.
We truly appreciate your feedback,
Megan at Customer Care
Réponse de Bensons For Beds - Lincoln602
Thank you for your great review! 😊 We’re so pleased to hear you’re happy with both the product and the friendly service you received. Your feedback means a lot to us,
Megan at Customer Care
Good service
Good service, great communication throughout and really pleased with our new bed
21 février 2026
Réponse de Bensons For Beds - Lincoln602
We're happy that you received good service and great communication, and that you're really pleased with your new bed! Thanks for your feedback.
Stewart - Team Bensons
Réponse de Bensons For Beds - Lincoln602
We appreciate you sharing your experience! We are so glad to hear you find our service helpful and friendly.
Mattress
Tried a few mattresses and selected one salesman could not have been any better out the way when needed and with us when we wanted him.
31 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that you found the perfect mattress and appreciated the attentive, yet unobtrusive, assistance provided. Thank you for your positive feedback!
Stewart - Bensons Team
Honest and experianced salesman
Honest and experianced salesman. Listened to my requirments with no pressure to buy. As an experianced sales manager myself he was able to give me confidence to purchase from his company.
27 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that the salesperson listened to your requirements without pressure. We appreciate you sharing that they gave you confidence in your purchase.
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that you are pleased with the purchase and delivery. Thank you for your positive feedback; we appreciate it.
Happy Sleeping Experience
Friendly helpful staff let us look round on our own. No pressure selling. They listened to what my mum and I wanted and gave us expert advice. We both brought new mattresses and are very pleased with them. They were delivered on time within the given time slot. The delivery drivers were polite and very helpful and were no longer than 10-15 minutes. Very pleased with the whole experience.
7 février 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that the staff were helpful and let you look around without pressure. It's great to know they listened and gave expert advice, and that you're pleased with your mattresses and the delivery service. Thank you for your positive feedback.
Good experience at Bensons
Staff in shop helpful friendly and informative. Company kept in touch online. Delivery exactly when expected
2 février 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that our staff in the shop were helpful, friendly, and informative. We appreciate that we kept in touch online and that the delivery was on time.
We’d love to serve you again in the future.
Megan at Customer Care
Réponse de Bensons For Beds - Lincoln602
Thanks for your review David! We hope your upcoming delivery goes smoothly — please feel free to share your experience once everything arrives.
- Megan at Customer Care😊
The deliverers were very pleasant and…
The deliverers were very pleasant and efficient.
2 février 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your review Keith! We’re delighted to hear the delivery team was pleasant and efficient. We really appreciate your feedback,
- Megan at Customer Care💜
An enjoyable experience
An enjoyable experience. Casey the shop floor assistant was excellent in his guidance and expertise and assistance.
30 janvier 2026
Réponse de Bensons For Beds - Lincoln602
Thank you for your lovely review Pat! We’re delighted to hear you had an enjoyable experience, and it’s great to know Casey’s guidance, expertise, and support made such a positive impact. We’ll be sure to pass on your kind words—he’ll be thrilled! We really appreciate you taking the time to share your feedback,
- Megan at Customer Care💜
Very helpful staff new exactly what we…
Very helpful staff new exactly what we were looking for, efficient and friendly
28 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We appreciate your feedback. We're happy to hear our staff was very helpful, efficient, and friendly and knew exactly what you were looking for.
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