Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy. The whole process fr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice... Voir plus
L'entreprise a répondu
Went into Bensons looking for a replacement bed, Casey popped over and gave some helpful advice, showed us other recommendations. No sales pressure at all. We went away and came back two more times, a... Voir plus
L'entreprise a répondu
From purchase to delivery Bensons could not be faulted. We were regularly updated on progress of our order. Delivery was on time and the staff efficient and polite. All in all 1st class.
À propos de l'entreprise
À propos de Bensons For Beds - Lincoln602
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, Royaume-Uni
- 1522535143
4,9
Excellent
668 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good experience throughout.
30 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're glad you had a very good experience. Thank you for your positive feedback; we appreciate it.
- Megan at Customer Care💜
Excellent Value for Money
Wide choice of beds within the style and price we were seeking guided expertly and knowledgeably by Jamie (Lincoln Branch) who helped us select exactly what we wanted. Delivery occurred within a couple of weeks and was on time and completed by two very polite and efficient chaps. Would strongly recommend Bensons for Beds for professional service, value for money and quality of product.
29 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that you found a wide choice of beds and that our team member guided you expertly. It's great the delivery was on time and completed efficiently. We appreciate your recommendation,
- Megan at Customer Care💜
Excellent service
I’m rather impressed by the service I have received with Benson’s.
Our store visit to select the beds was a good experience where we were given enough information and time to browse without being hassled. After we went home to double check the measurements the process for placing the order over the phone was smooth and hassle free.
We were kept up to date with progress and the delivery window.
We had the beds installed as well and I have to say this took a lot of stress out of the day.
Would 100% recommend Benson. The beds and mattresses are very good quality and the service was excellent.
29 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that you were impressed with the service you received. It's great to know that you had a good experience in our store and that placing your order was smooth. We're glad the installation took stress out of your day. Thank you for recommending us!
Réponse de Bensons For Beds - Lincoln602
We appreciate you sharing your experience with us. We're so glad to hear that our team member was welcoming, helpful, and knowledgeable!
Looking forward to seeing you again!
Megan at Customer Care
New Mattress
Decided to replace our mattress which was long overdue. Visited Bensons and got great instore service. No pressure in making a choice.
Loads of updates on progress and in particular the day of delivery we were able to track the delivery lorry.
Guys were quick and efficient and we are pleased with our new purchase. Only one slight hiccup where the balance was not correct due to an internal error but was quickly corrected.
27 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear you received great in-store service and felt no pressure while choosing your new mattress. It's great you were updated on the delivery and that the team was quick and efficient. We appreciate your feedback regarding the balance correction.
Come back and visit us anytime!
Megan at Customer Care
Everyone that we dealt with was…
Everyone that we dealt with was helpful, knowledgeable and made the process simple.
24 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're so glad to hear that everyone was helpful and knowledgeable, making the process simple for you. Thank you for your positive feedback!
From going to the store in Lincoln to…
From going to the store in Lincoln to have a look round and see which beds were available, to ordering my bed and bedroom furniture, to delivery the service was excellent, especially Gemma in the Lincoln store who was very helpful and professional. Thank you Bensons for Beds team. Linda Brighton
26 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that you received excellent service from our team, especially in our Lincoln store. It's great to know that the process, from browsing to delivery, was a positive experience. Thank you for your positive feedback.
The whole bed buying experience was…
The whole bed buying experience was smooth and stress free and the young man that dealt with us was very knowledgeable and found us a good bed and mattress within our budget. Would definitely recommend Bensons for beds.
23 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear the bed buying experience was smooth and stress-free. It's great to know the team member was knowledgeable and found you a good bed and mattress within your budget. Thank you for recommending us!
The staff were polite & very helpful in…
The staff were polite & very helpful in assisting us with our purchase
22 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We appreciate you taking the time to leave us a review. We're happy to hear that our staff were polite and very helpful with your purchase.
Réponse de Bensons For Beds - Lincoln602
Thank you for your positive feedback!
Thanks to all
Totally recommend Bensons. From showroom to delivery and assembly is was a very pleasant experience.
Showroom staff very helpful when asked but in no way pushy. Made parting with a large amount of money almost pleasurable! 😁
The delivery guys were absolutely top notch. Very polite and helpful. Very conscious of our home and not causing any damage while taking away our old beds and constructing the news ones. Very impressed. Thanks guys 👍
Thank you all
20 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're delighted to hear your experience, from the showroom to delivery and assembly, was pleasant! It's great to know our showroom staff were helpful without being pushy, and our delivery team was top-notch and respectful of your home. Thank you for your recommendation!
Helpful salesman in store with no…
Helpful salesman in store with no pressure to buy. Communication from Bensons and the supplier was good. Details of delivery were clear. The delivery was scheduled for 0744-0944 and arrived at 0745. The delivery men were very courteous and speedy. All followed with a comfortable sleep!
19 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that you found our salesperson helpful and appreciated the clear communication regarding your delivery. We appreciate your positive comments on the prompt and courteous delivery service. We're so pleased you are enjoying a comfortable sleep!
Very professional easy purchase
Very professional easy purchase, with David informing us but not overcrowding, we got a lovely new divan and a bargain. Delivery was exceptionally quick and efficiently done by 2 very nice young men...very happy
18 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We're happy to hear that you experienced a professional and easy purchase! It's great that you found a lovely new divan at a bargain price and that the delivery was quick and efficient.
In the showroom assistant very helpful…
In the showroom assistant very helpful and informative
15 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We appreciate you noting the helpful and informative assistance you received in our showroom. We're glad you had a positive experience!
I found that Gemma very helpful and…
I found that Gemma very helpful and knowledgeable about the products. Am very happy with my purchases.
7 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We appreciate your positive feedback! We're happy to hear that you found our employee helpful and knowledgeable, and that you are happy with your purchases. Thank you for your positive review – Lauryn at Customer Care 💜
Great service and communication.
10 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We’re so pleased to hear you experienced great service and clear communication throughout. Thank you for your positive review – Lauryn at Customer Care 💜
Friendly and helpful service.
7 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We appreciate you sharing! We are so glad that our service was helpful and friendly during your visit with us. Thank you for your positive review – Lauryn at Customer Care 💜
The sales girl Gemma was lovely very…
The sales girl Gemma was lovely very helpful and knowledgeable. The shop also had a lot of choices.
2 janvier 2026
Réponse de Bensons For Beds - Lincoln602
We really appreciate your kind words Gillian! Gemma will be thrilled to know her helpfulness stood out, and we’re glad you enjoyed the variety we offer.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care!
Best sales person in the shop.
Best sales person in the shop.
We were looking for one mattress, ended up with two!
All down to David Campbell!
He understood our needs, comfort, prices etc, was patient, understanding, didn’t try to upsell, we liked him straightaway. He knew his product and did us a great deal.
I would recommend Bensons, and David definitely, a winning team !,,
5 janvier 2026
Réponse de Bensons For Beds - Lincoln602
Wow, what an amazing review Veronica! Thank you for sharing your experience. We’re thrilled to hear that David made such a positive impression—helping you find not one, but two perfect mattresses! His product knowledge, patience, and genuine care truly make him a star. We’ll make sure he sees your kind words. Enjoy your new mattresses, and thank you for recommending us!
- Megan at Customer Care!
A-ma-zing
Used bensons for beds chat and spoke with Stewart McGregor in sales. A-ma-zing!! Sorted out what I wanted, the discounts, told me the delivery date and how to.pay. gold standard
Spoke to Joe in Lincoln store originally and he was great but decided to order now and couldn't be sure on line I was doing right thing but stewart sorted it and it's a Sunday evening. Thank you
4 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Lincoln602
Thank you for sharing your experience with us! We’re thrilled Stewart was able to make everything simple and stress-free—even on a Sunday evening! It’s great to hear Joe was helpful too. We’ll make sure both of them see your kind words. Enjoy your new mattress and thanks for choosing us,
Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.