Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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Lisez les avis des autres
Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Voir plus
L'entreprise a répondu
Great experience from start to finish. I met Paul in the Stirling branch. I told him I wouldn’t be buying today, just looking and collecting ideas. No problem. I return several weeks later to buy... Voir plus
L'entreprise a répondu
We were served by Autumn, and our experience was fantastic. She took the time to explain all the different mattresses, helping us learn a lot and ultimately find the perfect one for us. She was incred... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Stirling750
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Royaume-Uni
- 1786474926
4,8
Excellent
498 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Stirling750
We're glad you found our service effective and friendly Richard. Thank you for your positive feedback; we appreciate it very much, Megan at Customer Care
Mattress a total disappointment after a few months
We bought a mattress in March and only a few months later it's all bobbled.
We contacted the Stirling store and they basically said this can happen because of friction.
Which is nonsense considering I have never had this happen. Our last one was 8yrs old and not in this state!
Not happy at all.
15 mars 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
We're sorry to hear about the bobbling issue with your mattress Mr Hamilton. We appreciate you bringing this to our attention. We will look into this feedback regarding the explanation provided. Thank you for your time, Megan at Customer Care
Staff was helpful in chose the right…
Staff was helpful in chose the right bed for us plus kind,polite
10 juin 2025
Réponse de Bensons For Beds - Stirling750
We're happy our staff assisted you in selecting the perfect bed! We appreciate your kind words and are grateful for your positive feedback. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Stirling750
We appreciate your kind words Vaz! We are so happy to hear our staff was helpful and accommodating to your needs. Thanks for your feedback, Megan at Customer Care
I was given so much time to chose my…
I was given so much time to chose my mattress, no rush, no stress. April was fantastic, she explained many things about choosing and maintaining the mattress. She was lovely and professional, made the whole experience a high end one.
8 juin 2025
Réponse de Bensons For Beds - Stirling750
We're happy to hear that you felt unhurried while choosing your mattress. We appreciate your positive feedback regarding the assistance you received during the selection process and the helpful information about mattress care. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Stirling750
We're glad to hear that you found our team member helpful and friendly. We appreciate your positive feedback, Megan at Customer Care
Excellent and helpful advice from…
Excellent and helpful advice from initial purchase through to delivery and installation.
30 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
We're happy to hear that you received excellent and helpful advice throughout your purchase, delivery, and installation. Thank you for your positive feedback, Megan at Customer Care
Excellent service by Marie she made me…
Excellent service by Marie she made me feel really comfortable and nothing was too much trouble . She ensured I had the very best bed for my comfort.
Left with a great purchase.
25 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
We're happy to hear that you felt comfortable and well-cared for. It's wonderful to know that our team member ensured you found the perfect bed. Thank you for your great feedback and purchase, Megan at Customer care!
Friendly and knowledgeable staff.
Friendly staff, knowledgeable and invested in helping find the right solution for each customer. Staff member Autumn at Stirling was friendly and patient.
18 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
Thank you for the amazing review! We are thrilled to hear that our team member, Autumn, provided you with knowledgeable and friendly service. Our team is dedicated to helping each customer find the right solution. We appreciate your business and look forward to seeing you again! #customerfirst #friendlyservice
Réponse de Bensons For Beds - Stirling750
Thank you for the amazing review! We strive to provide excellent service and valuable information to all our customers. It's great to hear that we met your expectations. We look forward to serving you again in the future!
Really friendly assistance without any…
Really friendly assistance without any pressure. Good deal on bed also
12 mai 2025
Réponse de Bensons For Beds - Stirling750
"Thank you for taking the time to leave us a review! We are so glad our team provided you with a pressure-free and pleasant experience. Enjoy your new bed at a great price!"
Réponse de Bensons For Beds - Stirling750
We're thrilled to hear that our online facility made your experience quick and easy! We take pride in providing a user-friendly platform for our customers. Thank you for your review!
Surprised by mattress!
I was asked what I was looking for, and was then shown a number of mattresses that the very well-informed salesperson thought might be suitable. This involved my learning about technological changes since I last replaced a double mattress (20 years ago!). I decided on a mattress that felt very welcoming and met my requirements. I was given a detailed quotation, thought about it overnight, and then returned next day to place the order. I found that the price had been reduced by another 10% until the following week!
5 mai 2025
Réponse de Bensons For Beds - Stirling750
Thank you for choosing our store for your mattress needs! We're thrilled to hear that our knowledgeable salesperson helped you find the perfect option, and that you were able to take advantage of our current discount. We appreciate your business and can't wait for you to experience the comfort of your new mattress.
Sleep well, Team Bensons💜
Our sales adviser (autumn) was…
Our sales adviser (autumn) was fantastic. She was ver knowledgeable but also gave us lots to time to try out different mattresses to see what we preferred.
27 avril 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
Thank you for sharing your positive feedback about our sales advisor, Autumn! We are delighted to hear that she was able to provide knowledgeable assistance while also allowing you time to find the perfect mattress. We appreciate your business and hope you enjoy your new mattress.
Sleep well,
Team Bensons💜
Carol was a great help and really knew…
Carol was a great help and really knew what issues my sciatica would be causing. Showed us the mattresses which would suit us and it was all done with no pressure.
26 avril 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
Thank you for your kind words, ! We are so glad that Carol was able to assist you in finding the perfect mattress for your sciatica. Our team is dedicated to providing a comfortable and pressure-free shopping experience for all our customers. Come back and visit us anytime!
Sleep well, Team Bensons💜
Thank you!
I cannot thank the staff at the Stirling Branch enough for their warmth and support today. I had an extremely overwhelming afternoon with my Dad. Autumn, Carol and Davy could not have been any more helpful to urgently expedite a new bed, with specific requirements,for my ailing father. They rallied around me like absolute troopers, with a mug of drinkable tea to boot!
I have never experienced such genuine compassion. These members of staff are a real credit to the company and I sincerely hope that their boss reads this review. 100% astonished and grateful for today. It made an upsetting day much, much brighter. Thank you
28 avril 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
We are so grateful for your kind words about our Stirling Branch staff. They truly go above and beyond to provide exceptional service and support to our customers. We will make sure to share your heartfelt feedback with their manager. Thank you for choosing our company and we wish your father a speedy recovery.
Sleep well,
Team Bensons💜
Helpful and great experience
The salesman was good very helpful and not pushy explained things well. Over all good experience
23 avril 2025
Réponse de Bensons For Beds - Stirling750
Thank you for your kind words! Our team takes pride in providing exceptional service to our customers. We are glad to hear that you had a positive experience with our salesman. We look forward to assisting you in the future.
Sleep well, Team Bensons💜
Réponse de Bensons For Beds - Stirling750
Thank you for your kind words! We strive to provide exceptional service, and we will be sure to pass along your compliments to Simon and our Stirling branch. We hope to see you again soon!
Sleep well, Team Bensons💜
Our sales person Autumn was extremely…
Our sales person Autumn was extremely helpful allowed us lots of time to think about our purchase, advised us on lots of key points and made the experience first class.
24 avril 2025
Réponse de Bensons For Beds - Stirling750
Thank you for your kind words and positive review! We are so glad to hear that Autumn provided you with top-notch service and knowledge during your purchase. We are committed to making every customer's experience first class. Thank you for choosing us!
Sleep well, Team Bensons💜
Excellent Service
Our customer advisor Carol was excellent, she listened to what we wanted and ensured we tried out everything until we were happy. The process did not feel rushed at all. Would highly recommend.
22 avril 2025
Réponse de Bensons For Beds - Stirling750
Thank you for your kind review! We are thrilled to hear that Carol provided such excellent service during your visit. We strive to make sure our customers are completely satisfied and it sounds like Carol did just that. Thank you for recommending us!
Sleep well, Team Bensons💜
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