Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience from start to finish. I met Paul in the Stirling branch. I told him I wouldn’t be buying today, just looking and collecting ideas. No problem. I return several weeks later to buy... Voir plus
L'entreprise a répondu
We’ve had a great experience, Carol was so professional and helped us to find the best mattress for us. Surely the best money ever spent. High quality mattress and fantastic customer service. Definite... Voir plus
L'entreprise a répondu
I went into Bensons beds to purchase a bed for my dad and Simoan who assisted me could not be any more helpful. He had my dad in mind the whole time he went above and beyond to make sure I got the ri... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Stirling750
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Royaume-Uni
- 1786474926
4,8
Excellent
496 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Paul and his colleagues at the Stirling…
Paul and his colleagues at the Stirling store were very knowledgable and patient with all of my many questions, we got a great deal and 6 months on our staples bed and simba mattress have been a great investment
2 février 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased to hear about your positive experience with our team members in the Stirling store! It's wonderful that they were knowledgeable and patient, and that you found a great deal. We're delighted that your bed and mattress have been a great investment.
Bensons have given us excellent service…
Bensons have given us excellent service from advising on selecting the right bed to delivering and constructing the bed at our home. Each individual we met has been positive, cheerful and helpful.
24 juillet 2026
Réponse de Bensons For Beds - Stirling750
Thank you for your wonderful review! We're delighted to hear that you received excellent service throughout your journey with us, from choosing the right bed through to delivery and assembly in your home.
Thank you for choosing us. We truly appreciate your kind words and hope you enjoy many years of comfort from your new bed! 😊
Staff in store were very helpful!
24 juillet 2026
Réponse de Bensons For Beds - Stirling750
Thank you for your review! We're so pleased to hear that our in-store team was helpful during your visit. Providing friendly, knowledgeable service is something we take great pride in, so it's wonderful to know you had a positive experience.
We really appreciate your feedback and hope to see you again soon! 😊
Simon was amazing with me today great…
Simon was amazing with me today great customer service and put a smile on our faces!!
23 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
We're so pleased to hear that our team member provided great customer service and brought a smile to your faces. Thank you for your kind feedback!
David at Stirling couldn't help enough
David at Stirling couldn't help enough
Talked us through all the options and recommended the right mattress and got us to try different ones out to see how each one felt like and we decided to go with his recommendation as we felt it was the right one, should have listened to him plus they where cheaper than everyone else
21 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
We're so pleased to hear about your excellent experience! It's wonderful that our team member at Stirling was so helpful, talked you through all the options, and recommended the perfect mattress. We're glad you found our prices competitive too!
Thank you for your positive review - Lauryn at Customer Care 💜
I was in the stirling branch
I was in the stirling branch , I had been looking for a mattress for a number of weeks due to having fibromyalgia.
I was helped with a lady named Autumn she was brilliant from start to finish and was very helpful and sympathetic she knew exactly what mattress would be best for me to try and took her time to explain each mattress with the pros and cons with someone with my condition . She also gave me plenty time to try the mattress out and made the whole experience very comfortable and not rushed . She also gave me some advice on a pillow to keep my neck aligned. After weeks of searching I finally found a mattress that will meet my needs which was the igel 3000i . I am looking forward to receiving the mattress which also is within a week of the order. I would definitely recommend bensons for their customer services and knowledge of their products .
16 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
We are absolutely delighted to hear about your wonderful experience finding a mattress that meets your needs. It's fantastic that our team member provided such brilliant, helpful, and sympathetic service, taking the time to explain everything and ensure you felt comfortable and un-rushed. We appreciate your recommendation!
Team Bensons
Quick efficient service
14 juillet 2026
Réponse de Bensons For Beds - Stirling750
Thank you for your positive feedback!
Very accommodating too our needs.and…
Very accommodating too our needs.and patient while we made our choices.very straightforward and professional experience.Maria who served us was brilliant to our needs.
11 juillet 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased our team member was accommodating and patient while you made your choices, providing a straightforward and professional experience. Thank you for your kind feedback!
Team Bensons
Staff very helpfull great service.
10 juillet 2026
Réponse de Bensons For Beds - Stirling750
We are so pleased to hear that our team was very helpful and provided great service. Thank you for your kind feedback!
Team Bensons
Stirling Branch & Autumn
We came into the stirling store with a vision and after two minutes Autumn came across to turn that vision into reality. She found us the perfect Mattress and bed frame for our new home. She walked us through all our options and was a continued support throughoutthe process. I would highly recommend using the stirling branch and Autumn if you want excellent supportive customer service and a great product.
7 juillet 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased to hear about your excellent experience in our Stirling store! It's wonderful that our team helped turn your vision into reality and provided such supportive customer service. Thank you for your high recommendation!
Carol was brilliant went over all the…
Carol was brilliant went over all the various requirements we had and did a great job.Friendly and knowledgeable member of staff.Great choice in store.We will be back
3 juillet 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased our team member was brilliant, friendly, and knowledgeable, and that you found a great choice in-store. Thank you for your kind feedback; we look forward to welcoming you back!
David in the Stirling branch was…
David in the Stirling branch was incredible at helping us find our perfect mattress, clear and understandable. Perfect banter that made a boring shopping trip easy for my boyfriend.
4 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
We're so pleased our team member was incredible at helping you find your perfect mattress, providing clear and understandable assistance. It's wonderful that the shopping trip was made easy and enjoyable!
Everything went smoothly from start to finish…
Everything went smoothly from start to finish. Great service and no pressure to buy, gave us plenty of options of mattress”s and spent time explaining different types of mattress’s that would suit and be comfortable for me.
Paul at the Stirling store was very professional, pleasant and went through all the process and options, very patient and excellent service, Thank you Paul! Delivery was first class too, keeping me upto date when the mattress was being delivered at the property, great guys, very professional and excellent service in delivering and taking away old mattress.
26 juin 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased to hear everything went smoothly from start to finish! It's wonderful that our team provided such professional service, explaining all the options without any pressure. We're also glad the delivery was first-class and kept you updated. Thank you for your kind words!
Team Bensons
A genuine 5 star review
A genuine 5 star review. Simon at Stirling really knows his stuff. Great customer service and would recommend
28 juin 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased to hear you had such a positive experience and that our team member provided great customer service. Thank you for your kind recommendation!
Team Bensons
Great service from start to finish
Great service from start to finish, very happy. I would highly recommend, ane will definitely use again, thanks.
26 juin 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased you received great service from start to finish and are very happy. Thank you for your recommendation; we appreciate it!
Team Bensons
Réponse de Bensons For Beds - Stirling750
We're so pleased you found our team member helpful and cheerful! We appreciate your kind feedback.
Team Bensons
Réponse de Bensons For Beds - Stirling750
We're so pleased you received great customer service and are enjoying your lovely, comfy bed at a good price! Thank you for your wonderful feedback.
Team Bensons
Great experience with Bensons for Beds
Really impressed with the delivery and build of our new bed. The delivery team kept us informed of their arrival, turned up on time and then just got on with the task. They were polite and friendly, they knew what they were doing and I appreciated how much care they took. They did a great job and our new bed is perfect. Would highly recommend.
19 juin 2026
Réponse de Bensons For Beds - Stirling750
We're so pleased to hear about your excellent delivery and build experience. It's wonderful that our team was polite, friendly, and took such great care. Thank you for your kind recommendation!
Team Bensons
Réponse de Bensons For Beds - Stirling750
We're glad you found our service simple and delivery quick!
Team Bensons
Visited today with my very elderly…
Visited today with my very elderly mother , we were attended by a salesperson called Autumn , she took a great deal of time and patience with my old maw which is very much appreciated as she is quite deaf . Autumn was a star , genuinely nice to deal with , took lots of time to help her on and off the beds . Didn’t push her to Mone thing or another to get a fast sale , I will be calling the customer service to pass on praise there tomorrow
14 juin 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
We truly appreciate your wonderful feedback! It's fantastic to hear that our team member provided such patient and thoughtful assistance to your mother, making her experience so positive. We are delighted to know that their genuine approach made a difference.
Team Bensons
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.