Nothing was too much trouble, I have arthritis in 1 hip so finding the right mattress was important. With the help of Cherie I tried them all and found the most compatible one, together with a bed whi... Voir plus
Établissement
Changer d'établissementUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Lisez les avis des autres
Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to... Voir plus
L'entreprise a répondu
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we me... Voir plus
L'entreprise a répondu
Good service. Lots of choice. Servers gave detailed information. They were polite,attentive and respectful. I am disabled; they were very considerate and recognised my needs. Although I bought a very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Worcester722
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Royaume-Uni
- 1905759726
4,9
Excellent
579 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Nothing was too much trouble
Nothing was too much trouble, I have arthritis in 1 hip so finding the right mattress was important. With the help of Cherie I tried them all and found the most compatible one, together with a bed which I spent a long time changing my mind on! Thanks to the staff as their patience was pushed to the limit and I left a happy customer.
4 juillet 2026
Avis spontané
I got what I asked for
I got what I asked for. I was given choice around the parameters I had given. Booking the delivery was straight forward and it all went like clockwork.
6 juillet 2026
Cherie was extremely helpful
Cherie was extremely helpful and went out of her way to find a bed in our budget that met our needs. Cherie was friendly and nothing was too much trouble.
4 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
To purchase new mattress after original one was defective
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we met were all very polite, helpful and knowledgeable in dealing with this and using the credit against the transaction. Would certainly recommend the store to others.
2 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear about your positive experience in our store! It's wonderful that our team was polite, helpful, and knowledgeable in assisting you with your credit and new mattress selection. Thank you for your recommendation.
Team Bensons
Neil was brilliant
Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to talk about it knowledgeably and offer comparisons so we were certain we were making the correct choice.
16 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear our team member was knowledgeable, helpful, and friendly. It's wonderful they gave you time to look and offered excellent advice, ensuring you made the correct choice. Thank you for your kind feedback!
Team Bensons
Cherie who helped me and all the team…
Cherie who helped me and all the team were helpful, kind and friendly.
Lovely place to shop.
27 juin 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're so pleased our team provided a helpful, kind, and friendly experience. Thank you for your feedback!
Team Bensons
Had assistance with purchasing what I…
Had assistance with purchasing what I wanted. Alternatives shown. Delivery communication brilliant. Driver pleasant & helpful.
22 juin 2026
Réponse de Bensons For Beds - Worcester722
We are so glad to hear you had such a positive experience with our team, from purchase to delivery. Your kind words mean a lot to us.
Team Bensons
Igel Nanotech 3500i
Ordered a Firm IGel mattress but found it too hard. I called after 3 weeks, and they exchanged for a medium under their warranty, no quibbles, no drama!!
14 juin 2026
Réponse de Bensons For Beds - Worcester722
We appreciate you sharing your experience. We are glad we could ensure your comfort with a suitable mattress exchange.
Team Bensons
Gary was helpful and polite
Gary was helpful and polite. He introduced himself to me shortly after entering the shop. I didn’t feel rushed in any way. Gary was very knowledgeable.
6 juin 2026
Réponse de Bensons For Beds - Worcester722
We are so glad to hear that our team provided such a positive and helpful experience. We truly appreciate your kind words.
Team Bensons
Neil quite clearly has a passion and…
Neil quite clearly has a passion and love for his job, he wasn’t pushy, just informative and gave us space to talk when we needed it. We will definitely return for another bed or two when we need them. Thanks Neil! Jackson and Katherine
10 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so glad you had such a positive experience with us! We appreciate your kind words and look forward to assisting you again.
Team Bensons
They were very helpful in the shop and…
They were very helpful in the shop and showed me different mattresses and the type of bed that I wanted. Went through the finance agreement so that I understood everything and provided me with the relevant paperwork.
13 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased our team was helpful in showing you different options and explaining the finance agreement thoroughly. Thank you for your positive feedback!
Team Bensons
Réponse de Bensons For Beds - Worcester722
We're so pleased you found our service quick, friendly, efficient, and well-priced. Thank you!
Team Bensons
Great service
Gary spent a lot of time talking us through various options! He was very knowledgeable and didn't rush us.
6 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear our team member was knowledgeable and took the time to discuss your options without rushing you. Thank you for your feedback!
Team Bensons
Buying a bed made easy
Staff were extremely helpful and knowledgeable. Helped us make decisions easily. Always had a good experience here and always happy with purchases.
1 juin 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're delighted our team was helpful and knowledgeable, making your decisions easy. We appreciate your continued satisfaction with purchases.
Team Bensons
THANK YOU TO ALL CONCERNED
THANK YOU TO ALL CONCERNED, FROM SALES TO DELIVERY. VERY KIND & PROFESSIONAL.
31 mai 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased our team provided kind and professional service from sales to delivery. Thank you!
Team Bensons
professional & knowledgable
The sales person was very knowledgable, professional and patient. Able to answer all of my questions and coming up with other suggstions.
2 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased you had such a positive experience! We appreciate your kind words about our team member's knowledge and patience.
Team Bensons
Neil was extremely informative
Neil was extremely informative, gave us all the information to help us choose the right bed to suit our needs. Very impressed.
30 mai 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased our team provided all the information needed to help you choose the perfect bed. Thank you for your kind feedback!
Team Bensons
The sales manager “uncle si” Simon was…
The sales manager “uncle si” Simon was fantastic, gave us his full attention and guided us towards the right bed for us, very happy
20 mai 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased our sales team provided excellent guidance, helping you find the perfect bed. We appreciate your positive feedback!
Team Bensons
Excellent
Excellent communication throughout and brilliant delivery. Items were as expected. Very happy.
22 mai 2026
Réponse de Bensons For Beds - Worcester722
We're so glad you were happy with our communication and brilliant delivery. We appreciate your positive feedback!
Team Bensons
New orthopaedic mattress
Most helpful, friendly and knowledgeable staff and it was good to be kept informed of the progress of our order and precise delivery day and time
24 mai 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased you found our team helpful, friendly, and knowledgeable, and appreciated being kept informed about your order's progress!
Team Bensons
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