Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Voir plus
Établissement
Changer d'établissementUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Lisez les avis des autres
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... Voir plus
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... Voir plus
L'entreprise a répondu
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Worcester722
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Royaume-Uni
- 1905759726
4,8
Excellent
612 avis
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Great!
Brilliant found what we wanted and Lauren was brilliant! Her salesmanship was impeccable, very gentle and listened to what we were after and did benson for beds proud! Great representative for them!
26 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
Thank you for your fantastic review! We're delighted to hear that Lauren helped you find exactly what you were looking for and made the experience such a positive one.
Looking forward to welcoming you back again soon!
Lauren in the Worcester bed centre was…
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked at Dreams which was not in the same league as Bensons.
We are enjoying sleeping on comfortable beds after months on camp beds.
24 juillet 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your wonderful feedback! We're delighted to hear that Lauren at our Worcester store made your experience so enjoyable. It's especially rewarding to know that you're now enjoying comfortable nights' sleep after months on camp beds. We'll be sure to pass your kind words on to Lauren and the team. Thank you for choosing Bensons for Beds, and we wish you many restful nights ahead! 😊
Réponse de Bensons For Beds - Worcester722
Thank you for your wonderful feedback! We are so pleased to hear that you experienced first-class service throughout your entire journey with us.
Team Bensons
Good product at reasonable price, value for money.
Lauren at Worcester showroom was great at customer sales and support, understanding, considerate to customer needs. The delivery team were exceptionally good delivering the bed & mattress to the desired room. Overall a great experience (second time). If you desire a good product at reasonable price, I would recommend Benson for bed.
16 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear you had such a great experience for the second time! It's wonderful that our showroom team provided excellent sales and support, understanding your needs. We're also glad to hear that our delivery team was exceptionally good. Thank you for recommending us for a good product at a reasonable price!
Team Bensons
👍👍👍👍👍👍👍👍👍👍👍👍
15 juillet 2026
Réponse de Bensons For Beds - Worcester722
We are so pleased to hear you received great service, found our staff great, and enjoyed our product. We truly appreciate your kind words and positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Very helpful in the shop (Neil)
Very helpful in the shop (Neil). We were left to look around on our own until we had made a decision. The delivery men were very good. No problems at all. We were very pleased with the service received.
16 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased you had such a positive experience in the shop and that our team member was helpful. It's wonderful that you were able to browse at your own pace and that the delivery was smooth.
Great service from store to delievery
16 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear you received great service throughout your experience with us, from the store to delivery. Thank you for your positive feedback!
From ordering through to delivery I was…
From ordering through to delivery I was kept informed about my order.
10 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear that you were kept well-informed about your order from the moment you placed it right through to delivery. Thank you for your feedback!
The right bed with the right mattress gives the best night's sleep.
From the first phone call to my local branch, to my bed being delivered my experience has been the best.
The sales assistant Gary was extremely helpful, from that first phone call to the branch to guiding me through the types of beds and mattresses.
He was friendly, polite and very helpful. He made the whole experience of making my decision very simple to make.
The combination of bed and mattress has complimented my bedroom and given me the best sleep I have had in a long time.
I would recommend this branch and this member of staff to friends and family when they are ready to make that new bed purchase.
20 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear you had such a wonderful experience from your first phone call to the delivery of your new bed! It's fantastic that our team member provided such helpful and friendly service, making your decision-making process simple. We're delighted you're enjoying the best sleep you've had in a long time and appreciate your recommendation!
Very helpful and knowledgeable member…
KOVery helpful and knowledgeable member of staff. Made the experience very easy.
4 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased you had a very easy experience thanks to our helpful and knowledgeable team member. Thank you for your kind feedback!
Team Bensons
Nothing was too much trouble
Nothing was too much trouble, I have arthritis in 1 hip so finding the right mattress was important. With the help of Cherie I tried them all and found the most compatible one, together with a bed which I spent a long time changing my mind on! Thanks to the staff as their patience was pushed to the limit and I left a happy customer.
4 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We are so pleased to hear about your positive experience finding the perfect mattress and bed. It's wonderful that our team was patient and helpful, and we're delighted you left a happy customer!
I got what I asked for
I got what I asked for. I was given choice around the parameters I had given. Booking the delivery was straight forward and it all went like clockwork.
6 juillet 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear that you received exactly what you wanted and that the delivery process was straightforward and efficient. Thank you for your wonderful feedback!
Cherie was extremely helpful
Cherie was extremely helpful and went out of her way to find a bed in our budget that met our needs. Cherie was friendly and nothing was too much trouble.
4 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear that our team member was extremely helpful and went out of their way to find a bed that met your needs and budget. It's wonderful that nothing was too much trouble!
To purchase new mattress after original one was defective
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we met were all very polite, helpful and knowledgeable in dealing with this and using the credit against the transaction. Would certainly recommend the store to others.
2 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear about your positive experience in our store! It's wonderful that our team was polite, helpful, and knowledgeable in assisting you with your credit and new mattress selection. Thank you for your recommendation.
Team Bensons
Neil was brilliant
Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to talk about it knowledgeably and offer comparisons so we were certain we were making the correct choice.
16 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased to hear our team member was knowledgeable, helpful, and friendly. It's wonderful they gave you time to look and offered excellent advice, ensuring you made the correct choice. Thank you for your kind feedback!
Team Bensons
Had assistance with purchasing what I…
Had assistance with purchasing what I wanted. Alternatives shown. Delivery communication brilliant. Driver pleasant & helpful.
22 juin 2026
Réponse de Bensons For Beds - Worcester722
We are so glad to hear you had such a positive experience with our team, from purchase to delivery. Your kind words mean a lot to us.
Team Bensons
Igel Nanotech 3500i
Ordered a Firm IGel mattress but found it too hard. I called after 3 weeks, and they exchanged for a medium under their warranty, no quibbles, no drama!!
14 juin 2026
Réponse de Bensons For Beds - Worcester722
We appreciate you sharing your experience. We are glad we could ensure your comfort with a suitable mattress exchange.
Team Bensons
Gary was helpful and polite
Gary was helpful and polite. He introduced himself to me shortly after entering the shop. I didn’t feel rushed in any way. Gary was very knowledgeable.
6 juin 2026
Réponse de Bensons For Beds - Worcester722
We are so glad to hear that our team provided such a positive and helpful experience. We truly appreciate your kind words.
Team Bensons
Neil quite clearly has a passion and…
Neil quite clearly has a passion and love for his job, he wasn’t pushy, just informative and gave us space to talk when we needed it. We will definitely return for another bed or two when we need them. Thanks Neil! Jackson and Katherine
10 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so glad you had such a positive experience with us! We appreciate your kind words and look forward to assisting you again.
Team Bensons
They were very helpful in the shop and…
They were very helpful in the shop and showed me different mattresses and the type of bed that I wanted. Went through the finance agreement so that I understood everything and provided me with the relevant paperwork.
13 juin 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased our team was helpful in showing you different options and explaining the finance agreement thoroughly. Thank you for your positive feedback!
Team Bensons
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