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Lisez les avis des autres

Noté 1 sur 5 étoiles

Encontré una tarifa baja de Best Price Travel a través de KAYAK e intenté reservarla y pagar el precio anunciado. La reserva no fue confirmada a ese precio y luego me ofrecieron el mismo vuelo por u... Voir plus

Noté 1 sur 5 étoiles

Worst experience in 35 years of travel and booking online. Booked the flights and immediately received an email stating booking is not confirmed. Contacted the useless pricks who said I could keep the... Voir plus

Noté 5 sur 5 étoiles

Today I booked 2 tickets through best price travel. Booking got declined so I called customer support. Luiy responded respectfully and sent me a link but unfortunately didn’t work. I called again this... Voir plus

Noté 4 sur 5 étoiles

Jodie helped me to buy tickets and great service though there was a gap of contact with her. But overall experience was good. She did what was supposed to do and ultimately I got air tickets. So now... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

400 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,6

Tous les avis

(400)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SCAMMERS

SCAMMERS

They took our money we paid for the airlines and did NOT pay the airlines. We rang them over 10 times. They are based in Delhi and are thieves and SCAMMERS

24 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Positive experience

Ruby worked hard to find the best deal for us in terms of price and connectivity. Our booking was tricky, but Ruby remained patient and positive at all times. Even in moments of frustration, she maintained a smile and a positive attitude, which I could sense even over the phone. If every staff member provides the same level of service as Ruby, I would certainly recommend Best Price Travel.

13 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

this is scam

this is scam. you wont get your money back, no matter what they claim. for stress free travel, avoid this completely.

16 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam! Showed up to the airport to board a flight only to be told best price travel never confirmed my ticket so I was left stranded. Best price has admitted responsibility through email but refuse to refund. Very frustrating and would advise anyone to stay clear.

15 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Hi my name is Maurice

Hi my name is Maurice, I just want to let everybody knows my experience at Best Price Travel about the service I received by Ruby who’s working in agency, I been travelling a lot of different countries and different agencies, no one can match ruby the way she take good care of my business. She is very knowledgeable and very professional and she is very helpful and trustworthy, she is also a great agents as well, if I will travel again, I will contact her directly.

19 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Milly was outstanding

Milly was outstanding. She was responsive to my questions and responded quickly. She was available during the evening, which was very helpful.

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer support

Millie the agent was great and provided awesome customer service from the word go . Will definitely recommend Best Price Travel . Well done Team !!

4 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Thanks heaps, Ruby!

Ruby was most helpful, polite and promptly assisted me with my concerns regarding the re-booking of our flights due to the Singapore Airline's change in flight schedules. She's spot on when she said that she will come back to me with an update a day after we talked as she needed to make new arrangements first with the airline. Indeed, I got the copies of our tickets the next day. She has great customer services and communication skills. Thanks heaps, Ruby!

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick response

competitive price ticket and refreshingly got a real person Steve who responded quickly and was able to action a payment issue with the online system.

10 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Very friendly

Very friendly, who would not be when they advertise false prices. What’s worse they try to suggest that the airline has run out of seats at that price. Well why are you continually advertising at that price. That’s complete false advertising because quite simply the seats don’t exist. I’ve logged on again to book it at the price of 1757 and it’s still advertised at that price even though Harry said emirates have run out. Crooks, avoid

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Ruby was amazing in her prompt…

Ruby was amazing in her prompt responses where I got all the help and assistance required

Really thankful to her for all the hard work she had done it for me

Definitely recommend best price travel and Ruby to everyone

3 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

These guys are scammers.

These guys are scammers. We bought a flexible ticket which was meant to let us change the date but these guys instead want to charge us $800 to simply change the date when I can literally buy a new ticket with the same price. Customer service stopped contacting us after as well.

4 mars 2025
Avis spontané
Noté 2 sur 5 étoiles

2 star - difficult & stressful

I’m giving this a 2 star because in the end my flight went ahead after being cancelled the first time without consent.
In reference to the Qantas post below, my payment was cancelled, they asked for me to transfer and take a screen shot of the transaction and send an email with ticket saying this is non flexi and t&c - seemed odd. A week later I looked up reviews and noticed 1 or 5 star reviews and people being scammed . Called Qantas and found out my flight had been cancelled the next day. So i cancelled my bank accounts, changed passwords to my accounts + reported it.
I called them on a Monday around 6pm aest and they answered. I asked what happened to my flight and pretty much said they were scammers- website seems like a fake address and they’re answering past closed hours, they’ve got some bank details and personal .. so seemed like they weren’t locals as such . They said they’ll look into it and call + email me when the tickets are booked (roughly a week out from leaving) + by the end of the call said they weren’t scammers. No call or email for a couple of hours , so followed it up again and they sent a ticket with booking details and I felt relieved . I had to check my booking multiple times per day to see if it was still there . It was super stressful at times , but there is hope to fly . Just do your research on the scams to back yourself and try not to fly with this airline .
Please don’t send your bank details and also keep in mind banks can’t get your back money if it’s sent by transfer - they’re clever. I didn’t have any difficulties calling, they were fairly friendly despite my very firm approach. I also followed my email up with emails saying I’m not paying more and it’s on them to sort out the differences (my original ticket to Japan was $1800.). Good luck.

7 février 2025
Avis spontané

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