Albany Instructor for Zumba on Monday11/5/25 Southbury Instructor for Senior Dance for your heart on Tuesday 12/5/25 are excellent at what they do. They impart their knowledge & skills with great ent... Voir plus
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Établissement
Changer d'établissementWhitehill Road, CB5 8NT Cambridge, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I felt comfortable and ‘at home’. The premises were spacious and well-ordered. I was unfamiliar with much of the equipment but I’ll learn in time! My induction, through Steve, was a pleasant experi... Voir plus
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Most of the facilities are super limited cold studios oh I have regretted They keep cancelling the stuff I am booking .They are not that cheap when you compare the other places so waiting to move... Voir plus
L'entreprise a répondu
Better has designed manageable exercises to suit my needs. This company encourages socialising with other members within the same group whilst having a tea and or coffee after the lesson. Which I th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre de loisirs
- aussi dans
- Bibliothèque
- Centre de fitness
- Piscine couverte
- Piscine extérieure
- Salle de gym
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
Whitehill Road, CB5 8NT, Cambridge, Royaume-Uni
4,2
Bien
137 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Excellent staff
Excellent staff, who have made my neurodivergent son feel very relaxed and supported.
28 septembre 2026
Réponse de Better - Abbey Leisure Complex
Hi Noah
Thank you for your review.
We are delighted to hear that our team helped your son feel relaxed, supported, and comfortable during his visit.
Your wonderful feedback has been passed on to the team at Abbey Leisure Complex for review, and we hope your son continues to enjoy his experience.
Kind Regards
Amir
Réponse de Better - Abbey Leisure Complex
Hi Sandra
Thank you for your review.
It is great to know that the staff at Abbey Leisure Centre are creating a good atmosphere, and that you are enjoying the facilities!
We hope you reach your health and fitness goals with us.
Kind Regards
Amir
Great place for a workout staff are…
Great place for a workout staff are lovely and friendly and helpful
18 septembre 2026
Réponse de Better - Abbey Leisure Complex
Hi Roy,
Thank you for your lovely review!
We're delighted to hear you enjoyed your workout and found our team friendly, helpful, and welcoming.
We’ll be sure to share your kind words with our team.
We can't wait to see you again soon!
Warm Regards,
Kaisha
They teach really well and I have lots…
They teach really well and I have lots and lots of fun. And I really enjoyed when we did EVERYTHING!
22 septembre 2026
Réponse de Better - Abbey Leisure Complex
Hi Fay,
Thank you for your fantastic review!
We're delighted to hear that you're having so much fun during your swimming lessons and enjoying all the different activities in the sessions.
It's wonderful to know that our instructors are helping you learn and build your confidence in the water while making each lesson enjoyable.
We'll be sure to share your kind feedback with the team.
We look forward to seeing you at your next lesson and being part of your swimming journey.
Warm Regards,
Azaria
I was supposed to have an induction and…
I was supposed to have an induction and I waited 4 hours and they never came
8 septembre 2026
Réponse de Better - Abbey Leisure Complex
Hi Yishai,
Thank you for your review!
We're deeply saddened to hear that you didn't receive the Induction you booked.
We'd love to know if you alerted one of our staff or the duty manager on site about this, as they would've been more than happy to help.
Please note that we'll also share your feedback with our team.
Thank you again for raising this!
Warm Regards,
Kaisha
On the 19 of August 2026 at 9:35pm I…
On the 19 of August 2026 at 9:35pm I was verbally abused by 5 women in front of staff members of the better Mo’nique and vealisa 5women were screaming and shouting at me,mocking and calling hurtful names at me while both staff members were present.
19 août 2026
Réponse de Better - Abbey Leisure Complex
Hi Marie,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience at Abbey Leisure Complex and the distress this situation caused you.
We understand how upsetting it must have been to feel subjected to unacceptable behaviour while at the centre, particularly when you felt unsupported at the time. Everyone should feel safe, respected, and treated with dignity when visiting our facilities, and we are disappointed to learn that this was not your experience.
We appreciate you bringing these concerns to our attention and sharing your experience with us.
Warm Regards,
Hazal
They’re likely to have a better chance in the uk
I am so happy that you guys are doing well with my family and friends in uk for the future
7 août 2026
Réponse de Better - Abbey Leisure Complex
Hi Khalid,
Thank you so much for your kind words!
We're delighted to hear that you and your family and friends have had a positive experience with us.
Your support means a great deal, and we look forward to welcoming you all again in the future.
Warm regards
Azaria
Réponse de Better - Abbey Leisure Complex
Hi Adriana,
Thank you for your kind feedback!
We're delighted to hear that you've received good service and found our staff to be friendly and helpful. Providing a welcoming and supportive experience for our customers is very important to us, so it's wonderful to know that this has been reflected in your visits.
We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon.
Warm Regards,
Hazal
The staff helped me with the…
The staff helped me with the registration and sorted the app out. Extremely patient and helpful to me.
18 juillet 2026
Réponse de Better - Abbey Leisure Complex
Hi Andrzej
Thank you for your review.
We are delighted to hear our staff were able to help with your registration and resolve the app issue. It's great to know they were patient and helpful throughout your visit!
Please do not hesitate to reach out if you have any further enquiries!
Kind Regards
Amir
Réponse de Better - Abbey Leisure Complex
Hi Peter
Thank you for your review.
We are very pleased to see that you find the App easy to navigate, and we hope you enjoy using the facilities at Abbey Leisure Complex!
Kind Regards
Amir
Just great staff .
19 juin 2026
Réponse de Better - Abbey Leisure Complex
Hi Paul,
Thank you for your amazing review!
It's so rewarding to know that you find our team so great at our Abbey Leisure Complex, and we greatly appreciate your 5-star award.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Josiah had good fun!
1 juin 2026
Réponse de Better - Abbey Leisure Complex
Hi Romy
Thank you for your review.
We are very pleased to see that Josiah had a good time, and we hope to see Josiah soon!
Kind Regards
Amir
Best service lowest prices highly…
Best service lowest prices highly recommended Sauna and stream, been to many expensive places however in terms of price quality better is best, throughly enjoy my sessions please keep up the good service, please recruit more people if possible please don’t raise prices otherwise 80 percent people won’t able to afford it
27 mai 2026
Réponse de Better - Abbey Leisure Complex
Hi Abdur
Thank you for your review.
We are delighted to hear that you are enjoying the sauna and steam room, as well as the value we provide.
We also appreciate your feedback regarding staffing and pricing, and we will ensure that it is forwarded to the appropriate team for review.
Kind Regards
Amir
It was a simple process of…
It was a simple process of registration. Reasonable discount for the financially hard ups. Friendly staff in a busy environment. My concern was with the overcrowding in the area where my child started leading to less time of contact with swimming instructor
22 mai 2026
Réponse de Better - Abbey Leisure Complex
Hi Esinam
Thank you for your review.
We are pleased to see that you found registration simple and our staff friendly, and we appreciate your feedback about overcrowding and will share this with the relevant team to review.
We hope your child continues to enjoy their swimming lessons, and we hope to see you again soon!
Kind Regards
Amir
The instructor was very helpful didn't…
The instructor was very helpful didn't over stretch me encourage me all the way showed me how to handle the equipment would highly recommend
22 mai 2026
I need help with my weigth and I need…
I need help with my weigth and I need help with the coucil in canany wharf
23 janvier 2026
Réponse de Better - Abbey Leisure Complex
Hi Ashvinderpal,
Thank you for your review!
We currently offer a GP referral Membership at our East Ham Leisure Centre.
Your local GP can refer you to this scheme, and if you're eligible, we can discuss the benefits of this Membership further.
Regarding the council issue you've raised, you'd need to contact them directly, as this is not linked to our facility.
Thank you again for your review!
Warm Regards,
Kaisha
Réponse de Better - Abbey Leisure Complex
Hi Violeta,
Thank you for your amazing review!
We're overjoyed that our trainers have been so helpful.
We also greatly appreciate your 5-star award.
We look forward to seeing you again soon!
Warm Regards,
Kaisha
Réponse de Better - Abbey Leisure Complex
Hi Donna,
Thanks for your review.
We are so pleased to hear that the staff at Abbey Leisure Complex have been so friendly and helpful!
Warm Regards
Hazal
Réponse de Better - Abbey Leisure Complex
Hi Shanice,
Thanks for your review.
We are so pleased to hear that you are enjoying Abbey Leisure Complex!
Warm Regards
Hazal
Réponse de Better - Abbey Leisure Complex
Hi Alan
Thank you for your review.
We are very happy to see that the staff at Abbey Leisure Complex are creating a welcoming atmosphere and are always on hand to check you are well!
We will be sure to pass your feedback on to the team at the centre, and we hope to see you soon!
Kind Regards
Amir
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