This gym is amazing. Amazing facility, top equipment and great environment. Good service with friendly staff and super clean and comfortable gym for everyone from beginners to professional athletes... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGreen Furlong, OX10 7NR Berinsfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Shankill leisure centre gym is terrible, they keep removing the equipment and never replace it with anything new.. If you want new members invest and then locally advertise.. Wave machine squash c... Voir plus
L'entreprise a répondu
First visit resulted in a friendly and helpful welcome by two BETTER personnel including Jenny based in Henley. Second visit under a membership was Swimming for Fitness. Easy process of changing and s... Voir plus
L'entreprise a répondu
It is easy to book a swimming slot on the app. The staff are very helpful with advice and very approachable and encouraging. I have started swimming to do exercises in water following a hip operatio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
Green Furlong, OX10 7NR, Berinsfield, Royaume-Uni
3,8
Bien
15 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You’re simply the best, better than all the rest
This gym is amazing. Amazing facility, top equipment and great environment. Good service with friendly staff and super clean and comfortable gym for everyone from beginners to professional athletes to train at. Which is why I took out a membership on Tuesday 7th April 2026. And since I joined I have used the gym on 3 or 4 separate occasions.
Thank you very much,
Greenwich Leisure Limited (GLL)
15 avril 2026
Réponse de Better - Abbey Sports Centre
Hi Bary,
Thanks for your review.
We are so pleased to hear that you are enjoying Abbey Sports Centre!
Looking forward to seeing you again soon!
Warm Regards
Tom
Friendly new gym
Friendly staff, nice clean facilities plenty of parking space
Overall very good
3 mars 2026
Réponse de Better - Abbey Sports Centre
Hi Terry,
Thank you for your incredible review!
We're thrilled that our staff have been so friendly during your visits to our Abbey Sports Centre.
It's great to know that the facilities have been nice and clean, and that you appreciate the amount of parking space we offer.
We're so happy to hear that you've had an overall very good experience with us.
We can't wait to see you again soon!
Warm Regards,
Kaisha
I am a member of this gym
I am a member of this gym, but I am disappointed to find that there are very few machines available, and many essential machines are missing
5 janvier 2026
Réponse de Better - Abbey Sports Centre
Hello Nomeer,
Thank you for your comments and feedback, which I will pass on to the centre manager.
Kind regards.
The Shankill leisure centre gym is…
The Shankill leisure centre gym is terrible, they keep removing the equipment and never replace it with anything new.. If you want new members invest and then locally advertise.. Wave machine squash courts sauna steamroom indoors for football or whatever.. its like you as an owner group are letting it decay and fall apart until no one is actually using it
10 décembre 2025
Réponse de Better - Abbey Sports Centre
Thank you for sharing your experience with us, Shakill,
Your feedback is really appreciated as it helps us improve.
We hope we will be able to make your experience better in the future.
Kind Regards
Great centre
29 octobre 2025
Réponse de Better - Abbey Sports Centre
Hi Paul,
Thank you for your kind review!
We're delighted to hear that you're enjoying the facilities at the Abbey Sports Centre.
Warm Regards,
Kaisha
Réponse de Better - Abbey Sports Centre
Hello Dee,
Thank you for your comments and feedback.
Kind Regards
Better did give me a reply to my email.
22 juillet 2025
Réponse de Better - Abbey Sports Centre
Hello Liz,
Thank you for your feedback.
Kind Regards
1. Really appreciate and enjoyable atmosphere in the Gym.
1. My membership was suspended but within 3 days sorted out and I am regularly attending and enjoying Gym.
2.all staff are helpful and cooperative too.
10 avril 2025
Réponse de Better - Abbey Sports Centre
Hi Anil
Thank you for your review.
We are very pleased to see your membership suspension has been resolved, and the staff at the Abbey Sports Centre are on hand to help with your enquiries.
We hope you continue to enjoy the Better facilities!
Kind Regards
Amir
Unfortunate staffing issue
When I joined and paid, I had to wait a week for an appointment with a fitness instructor as I'm new to gyms and wanted to be shown how to use the equipment and be given a routine to follow. When I arrived for the appointment, the member of staff had retired! I was then left to work it out for myself - not very efficient or safe!
20 février 2025
Réponse de Better - Abbey Sports Centre
Hi Sophie,
Thank you for sharing your feedback, and I’m really sorry to hear about your experience.
We completely understand how important it is to receive a proper induction when starting at a gym, especially when you’re new. I apologise for the delay in scheduling your appointment and the inconvenience caused by the staff member's abscence. This certainly isn’t the standard we aim to provide. Your safety and comfort are our top priorities, so we’ll be looking into improving our communication and appointment scheduling process. In the meantime, we’d love to offer you a new session with a different trainer to ensure you feel supported and confident with the equipment and routine. Please feel free to reach out, and we’ll make sure to get that sorted for you!
Kind regards,
Charmaine
Basic club/facilities friendly staff
My first impression wasn't that good, because I waited over 20 mins before any representative arrived at reception and when they did, there was a queue of people with greater priorities than mine (double booking for other customers) 🫤. I have to say though that the duty manager redeemed the situation and I ended up becoming a member thereafter. It's a community club, basic, but ticks all the boxes I need and the staff have been very welcoming
22 octobre 2024
Réponse de Better - Abbey Sports Centre
Hi KB
Thank you for your review.
We are sorry to hear your initial experience with us was not the best and the duty manager was able to assist resulting in you joining Better!
We hope you enjoy your time at our centre and please do not hesitate to reach out to the staff if you need assistance.
Kind regards
Amir
Cheap price but good environment for…
Cheap price but good environment for your health with a nice tiny swimming pool.
16 octobre 2024
Réponse de Better - Abbey Sports Centre
Hi Choi
It is great to see you like the facilities at our Abbey Sports Centre and the price is good for you.
We hope you enjoy your time with us and thank you for choosing Better.
Kind Regards
Amir
friendly and helpful welcome
First visit resulted in a friendly and helpful welcome by two BETTER personnel including Jenny based in Henley. Second visit under a membership was Swimming for Fitness. Easy process of changing and swimming and noodles were offered by the Monitor to help with swimming. Same on third visit.
2 octobre 2024
Réponse de Better - Abbey Sports Centre
Hi M,
Thanks for your review.
We are so delighted to hear that you have had such fantastic visits to Abbey Sports Centre!
Warm Regards
Hazal
Great gym visit
What a great first visit...good facilities and almost empty during my visit; at one time I had the gym to myself. I was able to use all the equipment in the gym as I wanted to. I'm looking forward to visiting again!
9 août 2024
Réponse de Better - Abbey Sports Centre
HI Mrs A
It is wonderful to see you first visit at our Abbey Sports Centre was great and you were lucky enough to have the gym to yourself!
We hope we can continue to provide you with a great experience and thank you for choosing Better.
Kind Regards
Amir
It is easy to book a swimming slot on…
It is easy to book a swimming slot on the app. The staff are very helpful with advice and very approachable and encouraging. I have started swimming to do exercises in water following a hip operation. The staff have been very helpful facilitating this.
5 août 2024
Réponse de Better - Abbey Sports Centre
Good Morning,
Thank you for your review.
We are glad that you find it easy to book swimming and that the staff at your centre are helpful and approachable.
We hope that you continue to feel this way about our centres and wish you a speedy recovery from your hip.
Kind regards
Kareem - Customer Service Assistant
Very friendly knowledgeable staff.
4 juillet 2023
Réponse de Better - Abbey Sports Centre
Good Morning Vivien,
Thank you for your review.
We are delighted to hear that are staff are friendly and knowledgeable at the centre you attend. We hope all our staff reflect the same knowledge and professionalism at all our Better operated facilities.
Kind regards,
Charmaine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.