Better - Abraham Moss Leisure Centre Avis 

77
TrustScore 4 sur 5

4,1

Crescent Road Crumpsall Manchester, M8 5UF Manchester, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I’m loving being a new member of this much improved leisure centre. The pool area is lovely as are all the staff. My personal favourite is the aqua class. My only issue is when booking a swim for fitn... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used to take my 3 sons to swimming lessons the are really good swimmers now am glad I took them for the lessons. Now I take my daughter almost 2 years am happy the renovated everything it's so clean... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

In gym area people sitting on exercise machines busy scrolling on mobiles and don't let other people use it. There should be restrictions to use mobile while exercising. Some people have very limite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was facing problem to about my wrong payment. Then Mail to better. They call me very next morning and resolve my problem on single phone call. They boy was much cooperative on call operator because... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de loisirs
  2. Centre de fitness
  3. Salle de gym
  4. Piscine couverte
  5. Bibliothèque
  6. Piscine extérieure

Écrit par l'entreprise

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Coordonnées de contact

  • Crescent Road Crumpsall Manchester, M8 5UF, Manchester, Royaume-Uni

4,1

Bien

TrustScore 4 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,1

Tous les avis

(77)

5 453 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hi Ndery

Thank you for your review. 

We are very pleased to see that you and your family find the Abraham Moss Leisure Centre easy to access and that the staff are creating a friendly environment!

We hope to see you again soon!

Kind Regards

Amir

Noté 5 sur 5 étoiles

I am attending 8 or 9 classes a week

I am attending 8 or 9 classes a week, all the instructors are great

5 août 2026
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Réponse de Better - Abraham Moss Leisure Centre

Hi Irene, 

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying our classes and attending so many sessions each week. 

We will be sure to share your kind words with our instructors, who will be thrilled to hear your feedback.

Warm Regards

Azaria

Noté 4 sur 5 étoiles

Pool water was clean but can be…

Pool water was clean but can be cleaner. Temperature was fine. Lifeguard was attentive.
Shampoo was available
Shower cabins were ok.

21 juillet 2026
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hi Dana

Thank you for your review. 

We are pleased to hear that you found the pool temperature comfortable, the lifeguard attentive, and that the shampoo and shower facilities at Abraham Moss Leisure Centre met your needs.

We also appreciate your comments regarding pool cleanliness and will share this with the team as we continue to improve our facilities.

Kind Regards

Amir

Noté 1 sur 5 étoiles

Worst Customer Service

I visited Abraham Moss Leisure Center on 20/08/2026 and it became my WORST EXPERIENCE.
It was my first day and thank god I just bought single session not whole membership.

When I first arrived there, I was wearing a boxers which was just above my my knees. I was asked to leave the pool and get the swimmer shorts as the lady at the pool asked me to get the swimmer shorts cause there are are children in the pool. I PAID £29.99 just to get the swimmer shorts so I can get back in the pool.

Funny part is when I got back to the swimming pool, there were so mamy men who were wearing proper small underwear like skinniest one. She didn't say anything to them.

I'd give them 0 stars and honestly I really wanted to complain about her to the management, but I'm never coming back to this place so its not worth it. Of course I'm not gonna get my money back that I wasted but yes god is watching.

Money is not a problem, it is the race, equality and customer service that matters.

20 juillet 2026
Avis spontané
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Réponse de Better - Abraham Moss Leisure Centre

Hi Ahsan,

Thank you for taking the time to share your feedback about Abraham Moss Leisure Centre.

We're sorry to hear that your visit did not meet your expectations. We understand how frustrating it must have been to be asked to purchase alternative swimwear in order to use the pool, particularly when you felt that the policy was not being applied consistently.

We also appreciate your concerns regarding customer service and the way the situation was handled. We want all customers to feel welcome, respected, and treated fairly during their visits. Your comments regarding the swimwear requirements and your overall experience will be shared with the centre management team for review.

Thank you again for bringing this matter to our attention.

Warm Regards,

Hazal

Noté 5 sur 5 étoiles

Great supportive community

Great supportive community. My daughter feel more confident and comfortable every lesson.

6 juillet 2026
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Réponse de Better - Abraham Moss Leisure Centre

Hi Lilyanna

Thank you for your review. 

We are very pleased to hear that your daughter is growing in confidence and feeling comfortable each lesson. 

It is also wonderful to know that she feels part of such a supportive community; this is what we aim for!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Excellent gym and friendly staff!

Great facilities and very friendly staff. The fitness equipment is excellent and everything is kept very clean. Highly recommended!

28 juin 2026
Avis spontané
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Réponse de Better - Abraham Moss Leisure Centre

Hi Elham,

Thank you for your wonderful feedback!

We’re so pleased to hear that you enjoyed our facilities and found the team friendly and welcoming. 

It’s great to know that you appreciated our fitness equipment and cleanliness during your visit, and we greatly value your recommendation. 

We look forward to welcoming you back again soon!

Warm Regards,

Kaisha

Noté 5 sur 5 étoiles
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Réponse de Better - Abraham Moss Leisure Centre

Hi Felly

Thank you for your review. 

We are very pleased to see this, and we hope to see you again soon!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Excellent always

Very good experience all the time never had any issues at all

17 juin 2026
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Réponse de Better - Abraham Moss Leisure Centre

Hi Mamuna

Thank you for your review. 

We are delighted to see that you are enjoying your experience at Abraham Moss Leisure Centre without any issues along the way!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Brilliant 👏

Brilliantly

20 mai 2026
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hi Esperance,

Thanks for your review.

We appreciate you awarding us 5 stars!

It is great to hear that you are enjoying Abraham Moss Leisure Centre and we look forward to welcoming you back soon!

Warm Regards

Hazal

Noté 3 sur 5 étoiles

Positive is it has a ladies separate…

Positive is it has a ladies separate gym but not happy with the cleaners as there is never tissue available to wipe down equipment, machines for hygiene reasons. There’s not enough treadmills for ladies gym section and school bookings need to have fixed timing as it disturbs ladies in the gym section having to leave mid-way. Very disappointing as unable to organise our day and for those using public transport makes it even harder

21 avril 2026
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Réponse de Better - Abraham Moss Leisure Centre

Hi Sidrah

Thank you for sharing your feedback. We are truly sorry to hear this.

We have passed on your feedback to the centre so they can look at improving.

Kind regards,

Rachel

Noté 5 sur 5 étoiles

Did Nicole gym class last night very professional and had a really good work out 10 out of 10 well done

Did Nicole's gym class last had a proper work out really professional 10 out of 10 well done

14 avril 2026
Avis spontané
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Réponse de Better - Abraham Moss Leisure Centre

Hi Katie, 

Thank you so much for your kind words! 

We’re really glad you enjoyed Nicole’s class and got a proper workout in!

We’ll be sure to pass your feedback on to her, she’ll be thrilled. 

Hope to see you again soon!

Warm regards, 

Azaria

Noté 5 sur 5 étoiles

Excellent

Excellent, covers all my needs.

4 février 2026
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Réponse de Better - Abraham Moss Leisure Centre

Hi Shaun 

Thank you for the review.

It is great to see that you are enjoying the facilities at Abraham Moss Leisure Centre, and we hope you reach your health and fitness goals with us!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Great Gym

Great Gym, lots of facilities, pool is always clean and the staff are always helpful and friendly 😊

1 décembre 2025
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Thank you for sharing your experience with us, Halima,

We are very happy you appreciate our facilities and our great staff at Abraham Moss Leisure Centre!

Kind Regards

Noté 5 sur 5 étoiles

Everything is fantastic

Everything is fantastic, I hope you will open branch in Bolton and add option for women only swimming as well.

24 novembre 2025
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hello Shmrin.

Thank you for your comments and feedback.

Warm Regards

Noté 5 sur 5 étoiles

Clean

Clean, Professional and calm atmosphere!

29 octobre 2025
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hi Chani 

Thank you for your review. 

We are very pleased to see that you are enjoying the atmosphere at Abraham Moss Leisure Centre. 

It is also great to know that the staff are taking good care of the facilities!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Customer service is great

Customer service is great

24 septembre 2025
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hi Nauman

Thank you for your review. 

We are very pleased to hear that you are happy with the customer service you have received, and if you have any further questions, please let us know!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Excellent facility and staff

Excellent facility and staff. Really enjoy visiting Abraham moss. Both my sons are having swimming lessons, despite being nervous at the start they now absolutely love going and look forward to visiting every week.

4 septembre 2025
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hello Nadeem,

Thank you for your fantastic review!

We are so delighted to hear that our Customer Service and Swim Team were able to assist you.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the agent who assisted you!

Warm Regards

Aaiasa

Noté 3 sur 5 étoiles

Women concerns - pool changing rooms and sauna

For a gym in one of the biggest Muslim communities, it needs more women only steam room and sauna and swimming sessions or a separate room where woman only can access all week. Would be better to have gender separated pool changing rooms as well, it’s very uncomfortable having so many men around. Would be better if there was more than 2 pool changing showers as I’ve seen men washing their privates and having full showers (even with swimming shorts it’s disgusting watch men putting their hands down there in public due to the lack of private showers) in steam and sauna room, very uncomfortable and unhygienic.

29 août 2025
Logo de Better - Abraham Moss Leisure Centre

Réponse de Better - Abraham Moss Leisure Centre

Hello EKB,

Thank you for your email.



We appreciate you providing us with this valuable feedback as this helps us improve.



We apologise that you have not had a positive experience with us and hope we can get better.



We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.

Many thanks
Aaiasa

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