I’ve given 5 stars because the customer service at Edmonton green leisure centre has been amazing. Shout out to the front of house team especially, they have been incredibly helpful, have displayed... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2 The Broadway, N9 0TR London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Edmonton green london Great Pilates yoga and HITT class this gym has had a great refurbishment think from 70’s reject to 2025 inject all new equipment in the gym fresh and new . Reception staff a... Voir plus
L'entreprise a répondu
As a pensioner, I try before Better in Edmonton, some gyms. Most of them are quite "chaotic", I mean, a lack of management, poor or nil personal support, unclean toilets most of the time, lack of staf... Voir plus
L'entreprise a répondu
Everything's good apart from a few things I would like to bring in your attention. I reckon there are plenty of women (particularly Muslim women) especially in a few major parts of North London area (... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
2 The Broadway, N9 0TR, London, Royaume-Uni
4,0
Bien
42 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I m so great to find place to really…
I m so great to find place to really teaching my son in very inclusive way, as he is special need kid. I highly recommend to everyone who are looking for the same service.
27 février 2026
Réponse de Better - Edmonton Leisure Centre
Hi TH
Thank you for your review and recommendation!
It is great to see that the staff at Edmonton Leisure Centre have been able to accommodate and provide a great lesson for your son.
We hope he attains the skills and confidence he wishes, and we look forward to seeing him again at the next lesson!
Kind Regards
Amir
The staff are supportive and friendly…
The staff are supportive and friendly but your website is not user friendly. Please do something about your website
2 mars 2026
Réponse de Better - Edmonton Leisure Centre
Hi Anonymous
Thank you for your review.
It is great to see that the staff at the Edmonton Leisure Centre are creating a friendly atmosphere and have been able to assist with your enquiries.
We also appreciate your feedback regarding the website. We will pass this on to the relevant team to review.
Kind Regards
Amir
Top quality
Great equipment, a bit of space, kind staff, many different things to do in the leisure centre.
5 mars 2026
Réponse de Better - Edmonton Leisure Centre
Hi Danny
Thank you for your review.
We are very pleased to see that you are having a great experience using the facilities at Edmonton Leisure Centre.
It is also great to know that the centre staff are creating a wonderful environment!
We hope you continue to enjoy your time with us.
Kind Regards
Amir
Réponse de Better - Edmonton Leisure Centre
Hi Sam
Thank you for review,
It is great to see that you are a fan of the gym at Edmonton Leisure Centre, and we hope to see you got another gym session soon!
Kind Regards
Amir
I'm having problems when are you gong to fix the men's showers area downstairs
I'm having problems when I have showers downstairs after finshing swimming the shower 🚿 are colder and men's shower room could be fixed asp as I'm not comfortable in general shower area section because smaller children girls and boys pass by seeing men naked
5 février 2026
Edmonton Leisure is Back
A great success I Have just rejoined membership a complete refurbishment of the Sauna & Steam rooms The Gym looks Brand new The centre Entrance is also Brand new . New lockers And the staff Raihen &Peter extremely helpfull with my membership and advice The swimming pool was inviting &warm very pleased. The whole experience was BETTER T.
2 février 2026
Réponse de Better - Edmonton Leisure Centre
Hello Terence,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you and that you are really enjoying our brand new facility at Edmonton Leisure centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
There was orderliness,but they need to…
There was orderliness,but they need to give the children more time to practice, they finish before the allocated one hour period.
And each children needs more one to one education on swimming.
Thank you.
25 janvier 2026
Réponse de Better - Edmonton Leisure Centre
Hello Adeyinka,
Thank you very much for your comments and feedback.
Kind regards
Réponse de Better - Edmonton Leisure Centre
Hi Nav
Thank you for your review.
It is great to see that the swimming lessons are being enjoyed, and we hope Chetan attains the skills and confidence he wishes!
Kind Regards
Amir
Nice leisure centre
It was my first time using the Edmonton branch since it re opened.
Very clean good changing room facilities and up to date and varied equipment in the gym.
I'll be trying the spin class.
So far so good.
1 octobre 2025
Réponse de Better - Edmonton Leisure Centre
Hi Patricia,
Thanks for your review.
We are so pleased to hear that you are enjoying Edmonton Leisure Centre!
Warm Regards
Hazal
Great & clean gym!
Great & clean gym!! Staff are really nice, friendly and always available to help. Would be better if there was a sauna and steam room.
28 avril 2025
Réponse de Better - Edmonton Leisure Centre
Hello Kadijah,
Thank you for your Comments and Feedback.
Kind Regards
Réponse de Better - Edmonton Leisure Centre
Hello Fahma,
We are delighted to hear that you are enjoying the facilities at our Edmonton centre.
Kind Regards
Feedback on personal experience at leisure centers
Everything's good apart from a few things I would like to bring in your attention. I reckon there are plenty of women (particularly Muslim women) especially in a few major parts of North London area (such as Edmonton, Ponders End, Southbury, around Albany Leisure center/ Turkey street) who want to join in segregated /blocked swimming sessions (time/days) exclusively for women only. If the centers can keep one or two blocked hours everyday for the ladies or at least for a couple of days a week would be great. I also believe that the members who are paying a monthly fees should not pay 30p each time for the lockers next to the pool to keep their stuffs. This is a bit annoying although the amount isn't big but should be excluded for the members. Thanks
28 août 2025
Réponse de Better - Edmonton Leisure Centre
Hello Murshard,
Thank you for your feedback.
We appreciate you providing us with this valuable feedback as this helps us improve.
Please bare in mind that all our activity times which are allocated are on a fair based decision. If it is in high demand we will then review and change the time table scedual of our facility.
We have forwarded your comments to the centre and have asked that they review the issues you have raised.
Many Thanks
Aaiasa
Edmonton green london
Edmonton green london
Great Pilates yoga and HITT class this gym has had a great refurbishment think from 70’s reject to 2025 inject all new equipment in the gym fresh and new .
Reception staff are polite and professional, free water and cleaning stations .
There could more classes in the day but it’s early days looking forward to the sauna and steam room opening .
12 juin 2025
Avis spontané
Réponse de Better - Edmonton Leisure Centre
Hi Customer,
Thank you so much for your kind and detailed feedback! We’re thrilled to hear that you’re enjoying the refreshed look and feel of our Edmonton Green location.
It’s great to know you’re enjoying the Pilates, yoga, and HIIT classes, and we truly appreciate your shoutout to our reception team – we’ll be sure to pass along your compliments.
We hear you on the request for more daytime classes and are actively working on expanding our schedule as we settle into the new setup. The sauna and steam room are coming soon, and we can't wait for you to enjoy those, too.
Thanks again for being part of our community – we’re excited for what’s ahead!
Warm regards,
Charmaine
Réponse de Better - Edmonton Leisure Centre
Hi Brian
Thank you for your review.
We are very pleased to hear you are having a great experience at the Edmonton Leisure Centre and have had the opportunity to meet the centre staff!
We hope you continue to enjoy your time using the Better facilities, and thank you for joining us.
Kind Regards
Amir
The new gym in Edmonton very impressive…
The new gym in Edmonton very impressive lots of gym equipment all set out in a great space, made working out very easy
1 mai 2025
Réponse de Better - Edmonton Leisure Centre
Hi Jennifer,
Thank you so much for your kind words!
We're thrilled to hear that you found our new Edmonton location impressive and well-equipped. Creating a spacious and functional environment to make workouts enjoyable is exactly what we aim for. We look forward to seeing you again soon—keep up the great work!
Kind regards,
Charmaine
Gym floor
Staff are extremely helpful and friendly. The Gym is kept clean, good gym floor, excellent equipment
14 mai 2025
Réponse de Better - Edmonton Leisure Centre
Hi Misha
Thank you for your review.
We are pleased to hear that you’ve had such a positive experience with our staff and facilities. It's great to know you're enjoying the gym floor and equipment, and that the Edmonton Leisure Centre is being well-maintained.
Thank you for choosing Better!
Kind Regards
Amir
NOT WORTH IT!! VERY DISAPPOINTED!
After being super excited to visit with my son after the refurbishment I was extremely disappointed with the soft play. The soft play have not been refurbished, it’s dirty, dusty and just as old. The age group said 0-10 but tbh it’s not fitting for anyone under the age of 3. It’s just a climbing disaster. There’s not even a ball pit, the area makes you feel claustrophobic and not appealing to the kids. The huge windows are dirty, the seats are uncomfortable to sit. DEFINITELY NOT WORTH £7.75 for over 2 years old. I have gone to bigger, better, cleaner, more kid friendly, better age focused and more fun soft play for cheaper. I will definitely not go back to this soft play!
9 mai 2025
Avis spontané
Réponse de Better - Edmonton Leisure Centre
Hi Markiesha,
Thank you for taking the time to share your feedback.
We're genuinely sorry to hear that your recent visit to our soft play area did not meet your expectations, especially after the anticipation of the refurbishment.
We understand your disappointment regarding the play equipment and overall environment. Our goal is always to provide a clean, safe, and enjoyable space for children of all ages, and it's clear from your experience that we fell short. We take your comments seriously, especially regarding cleanliness, age-appropriateness, and comfort, and we will be reviewing these concerns with our team to make necessary improvements.
We're grateful for your honest input and will use it constructively as we continue to assess and enhance our facilities. While we regret that we didn’t provide the experience you were hoping for, we do hope you might consider giving us another chance in the future.
Warm regards,
Charmaine
I would like to say thank you so much…
I would like to say thank you so much for reopening let me start from entrance 10/10 the system is so easy to use. Upstairs very good 10/10 top quality equipment including weights staff always on site to support very well kept staff are cleaning regularly please keep up the very good standards
8 mai 2025
Réponse de Better - Edmonton Leisure Centre
Hi OZR,
Thanks for your review.
We are delighted that you are appreciative of all the changes and renovations we have made in Edmonton!
We hope this now be a centre that the local community can be proud of!
Warm Regards
Hazal
Réponse de Better - Edmonton Leisure Centre
Hi Cali,
I hope this message finds you well! I wanted to take a moment to express our heartfelt thanks for your wonderful feedback. It truly made our day to hear that you had such a positive experience with our team at the Edmonton Leisure Centre.
We are particularly glad that our customer service met your expectations, as we strive to create a welcoming and helpful environment for all our guests. Your satisfaction is very important to us, and it’s always rewarding to know that our efforts are appreciated.
We’re eagerly looking forward to welcoming you back soon, and if there’s anything specific you’d like us to assist you with during your next visit, please don’t hesitate to let us know!
Warm regards,
Charmaine
The new facilities are excellent.
The new facilities are excellent.
All brand, spanking new!
6 mai 2025
Réponse de Better - Edmonton Leisure Centre
Hi Cedric,
I hope this message finds you well! I want to extend my heartfelt thanks for your thoughtful feedback. It brings us immense joy to know that you had a positive experience with our newly upgraded facilities. We truly believe that these enhancements are crucial for creating an exceptional environment, and your appreciation reinforces our commitment to excellence.
We look forward to welcoming you back soon to enjoy even more of what we have to offer!
Best regards,
Charmaine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.