Feels a bit cheeky to still be using lockers that charge 20p per use for members paying £60pcm - surely need lockers that people can just bring their own lock for. Showers and changing rooms ar... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement34 Sidcup High Street, DA14 6EH Sidcup, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was a member a year ago but had to leave following an operation but I rejoined at the first opportunity. It is like coming home everybody is so supportive. I was pleasantly surprised that the alread... Voir plus
L'entreprise a répondu
I’ve been going to this gym for a while now, and I couldn’t be happier! The equipment is always clean and well-maintained, and there’s a great variety to choose from. The staff is friendly and helpful... Voir plus
L'entreprise a répondu
This is my first membership to a gym. Many are very expensive but the Better Gym is more affordable with a fantastic app with help and advice . I have only been using the treadmill so far as I am only... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
34 Sidcup High Street, DA14 6EH, Sidcup, Royaume-Uni
4,4
Excellent
27 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great choice of equipment
Great choice of equipment. Good selection of classes/training sessions
14 octobre 2024
Réponse de Better - Gym Sidcup
Hi Customer
Thank you for your review.
We are very pleased to see you are enjoying the facilities at the Better Gym Sidcup.
We hope this continues and you have the chance to try all of the fitness classes!
Kind Regards
Amir
Excellent facilities and professional &…
Excellent facilities, professional & helpful management team 👍
8 août 2024
Réponse de Better - Gym Sidcup
Hi Mag,
Thank you for your review.
We are so delighted you are enjoying Better Gym Sidcup and that the management have been so helpful and professional!
Warm Regards
Hazal
Great gym
Easy access, good availability on all machine types, friendly staff always around and smiling! Would be 5 stars if my gym had a stair master haha!
1 août 2024
Réponse de Better - Gym Sidcup
Hi Dani,
Thank you for your review.
We are very happy to hear that the staff at Better Gym Sidcup have been so friendly!
Thank you for choosing Better to assist you in your fitness journey!
Warm Regards
Hazal
I love the customer service experience
I love the customer service experience. And the Better gym Sidcup has enough equipment that I am comfortable with
7 mai 2024
Réponse de Better - Gym Sidcup
Hi Priscilla,
Thank you for your review.
We are thrilled to read your review! Customers are at the heart of everything we do and we are so pleased this has been your experience with us!
Warm Regards
Hazal
The price reflects to quality of the…
The price reflects to quality of the equipment and the cleanliness of the gym. The equipment isn’t new and the cleanliness isn’t it 100%, however comparing to the price you get what you pay for. I wish you could use your membership in other gyms however, the price goes up. When going to another gym. Overall my score is satisfactory.
3 octobre 2023
Réponse de Better - Gym Sidcup
Hi
I'm sorry you feel this way about our centre.
If you wish to change your home centre or the type of membership you have,
please call our Customer service team or email customerservices@gll.org.
Regards
Amir
Gym is awful the equipment is rusty and…
Gym is awful the equipment is rusty and dangerous to use.
27 août 2023
Réponse de Better - Gym Sidcup
Good Afternoon Tea,
Thank you for your review.
We are very sorry to hear that the equipment at the Sidcup Gym is dangerous to use. I will pass on your feedback for the immediate attention of the centre manager so they can look into this as a matter of urgency. We may not be able to offer you an immediate solution to the above issue, but through feedback we can identify the areas that require improvement and provide a Better Service.
Kind regards,
Charmaine
Can get help I did sign up with you…
Can get help I did sign up with you guys and you took money from my bank account but still can't get in from 1 week now
28 juin 2023
Réponse de Better - Gym Sidcup
Good Morning Islam,
Thank you for your review.
I am very sorry to hear that you are unable to get access to our facilities with your new membership. Are you please able to clarify why you are unable to access the centre in more details so we can look into this on your behalf? Your membership is up to date so there is no reason why you should not be able to attend the facilities.
I await your response.
Kind regards,
Charmaine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.