Better Health Walthamstow Stadium leisure centre is my favourite leisure centre of all time and I've been to some. Anything is possible if you communicate with Eithan or James. They support you to und... Voir plus
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Établissement
Changer d'établissementChingford Road, E4 8SJ Waltham Forest, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
What attracted to this gym was the atmosphere, the people and more importantly the equipment that was available to use. The staff are friendly in general and are approachable when any situations d... Voir plus
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I have been in 3 of their centres, all very dirty, we can not even change our daughters inside because there is no clean space. Also very bad customer service, we are trying to cancel our memberships... Voir plus
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I’d normally give this centre a 5 star review, mainly due to the fabulous staff who work there. I find the staff on the reception area pleasant, friendly, helpful and nothing is too much trouble. I ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
Chingford Road, E4 8SJ, Waltham Forest, Royaume-Uni
4,3
Excellent
45 avis
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Excellent gym with a professional and…
Excellent gym with a professional and friendly staff. Would definitely recommend.
9 avril 2025
Réponse de Better - Gym Walthamstow Stadium
Hi Sarah,
Thank you so much for your warm and encouraging words!
We're absolutely delighted to hear that you had such a positive experience with our team and found enjoyment at the Walthamstow Stadium. Your recommendation means a lot to us, and we genuinely appreciate your support. We can’t wait to welcome you back soon for another great visit!
Kind regards,
Charmaine
Friendly supportive staff
I recently joined with disabled membership. The deputy manager was so kind to me on Saturday . I was nervous to go and asked if my son could come with me and he set up my App and showed me how to use it . Had a lovely first session and the gym was clean and very well organised and equipped . Toilets clean and the gym very large and spacious. I am looking forward to many more visits to this gym . Staff very friendly and helpful . Thank you for making me feel so welcomed.
22 mars 2025
Réponse de Better - Gym Walthamstow Stadium
Hi Jenni,
Thank you so much for your kind words!
We're thrilled to hear that your first experience with us was such a positive one at Gym Walthamstow Stadium. It’s great to know that our deputy manager was able to assist you and make you feel comfortable. We pride ourselves on providing a clean, welcoming, and well-equipped environment, and we're so glad you noticed that. We look forward to supporting you on your fitness journey, and we can't wait to see you again soon.
Thanks for being part of our community!
Kind regards,
Charmaine
A complete and satisfying gym
It's such a nice and clean environment with pretty much everything you need. The staff it's friendly and helpful,it's a place where you can easily follow your own goal,if you have one.
18 mars 2025
Réponse de Better - Gym Walthamstow Stadium
Hi Livioara,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed the clean environment and found everything you needed. It’s great to know our staff made a positive impact, and we're glad you felt supported in working toward your goals.
We hope to see you again soon!
Kind regards,
Charmaine
equipment are bit old but dose the job
equipment are bit old but dose the job. My only problem is that there are lots of kids having the gym as playground. Always group of them sitting around the equipment not using them but you can't use either.
5 février 2025
Réponse de Better - Gym Walthamstow Stadium
Hi Milena,
Thank you for your feedback!
We're glad to hear that the equipment is still serving its purpose. We apologise for the inconvenience caused by the groups of kids. We're always working on ways to improve the experience for everyone, and we'll take your comments into consideration. In the meantime, please feel free to speak with a staff member if you encounter any issues with equipment availability. We appreciate your patience and hope to continue providing a positive gym experience!
Kind regards,
Charmaine
Good community gym
Good community gym, with a wide range of facilities. Clean and spacious with friendly staff.
10 février 2025
Réponse de Better - Gym Walthamstow Stadium
Good Morning Rene,
Thank you for sharing your feedback.
We are pleased to know that you are having a positive experience with the facilities at Gym Walthamstow Stadium. We look forward to your continued enjoyment of this centre and the wonderful activities they offer.
Kind regards,
Charmaine
Great gym
Great gym, clean, equipment good could do with a hip thrust machine. They have variety of classes. Staff are great they listen to any concerns. Overall would recommend this gym.
7 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Hi Miss A,
Thanks for your review.
We are so pleased to hear that you are enjoying Better Gym Walthamstow Stadium and that the staff so helpful!
Warm Regards
Hazal
A Gym fit for ALL purposes
What attracted to this gym was the atmosphere, the people and more importantly the equipment that was available to use.
The staff are friendly in general and are approachable when any situations do arise.
Always look forward to using this facility.
•A small side note is that it feel there could be so new additional pieces of kit to add more variety.
8 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Hi,
Thanks for your review.
We are so happy to hear how much you are enjoying Better Gym Walthamstow Stadium and that the staff are so friendly and approachable!
Warm Regards
Hazal
Réponse de Better - Gym Walthamstow Stadium
Hi Michelle,
Thanks for your review.
We are delighted to hear that the staff at Better Gym Walthamstow Stadium are friendly!
Warm Regards
Hazal
Amazing Gym Facilities
This gym is fantastic! The facility is top-notch, very clean, and the team: Gary, James and Ola are incredibly friendly and supportive. They create a welcoming, motivating atmosphere that makes every workout enjoyable! Highly recommend 🌟
8 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Hi Hammad,
Thanks for your review.
We are delighted to hear that Better Gym Walthamstow Stadium is fantastic and that the staff are friendly and supportive!
Warm Regards
Hazal
Great Atmosphere
The gym offers a great selection of classes and encourages inclusivity. Special mention to Ola who is friendly, professional and inspiring!
5 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Good Morning Angela,
We appreciate your feedback.
It’s wonderful to know that you are having a great experience with the Fitness Classes at Gym Walthamstow Stadium. Our Fitness instructors are dedicated to delivering enjoyable and engaging sessions for everyone, and it’s gratifying to hear that you are benefiting from them. We will make sure to share your kind words with the center so that Olga gets the acknowledgment she deserves.
Thank you for your kind comments.
Warm regards,
Charmaine
A friendly gym for everyone.
I visited a few gyms before deciding to go to Better Gym Stadium Place. I chose it because it's bright and airy and the staff made me feel at ease. I hadn't been to the gym forever, and when I used to go previously I never felt comfortable. However, Stadium Place has proved to be the perfect place for me; the instructors are friendly and helpful and the atmosphere isn't intimidating. I enjoy the classes and have managed to achieve my personal goal, which was to increase my strength. The fact I'm still going after almost 2 years is testament to the staff and to the many people I've met along the way. Thanks Stadium Place!
6 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Hi Anita,
Thanks for your review.
We are delighted to hear that Better Gym Walthamstow Stadium is the perfect place for you!
Warm Regards
Hazal
Walthamstow stadium gym
Walthamstow stadium gym is a local gym & I have been a member for many years due to the following reasons:
Variety of equipment -throughout different areas of the gym (studio, functional area & main gym) & a good distribution of weight racks
Clean & spacious-plenty of space between machines, the bathrooms are clean, tidy & cleaning equipment available throughout the gym for all members to use after machines
Staff-very welcoming & friendly. They have enjoyable group classes suitable for all abilities. The staff are also very attentive & provide workouts that are great for beginners or regular members
Opening hours-Walthamstow stadium opening hours are good which are useful for early or late evening workouts
Ventilation-good air conditioning throughout the gym for very hot days or busy periods
It would be a great addition to have a hip thrust machine & ballet fit classes on the weekend.
Overall, I would definitely recommend Walthamstow stadium gym for individuals who are seeking a variety of workouts with a
a friendly atmosphere. I look forward to a hip thrust machine in the future.
6 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Hi Nadine,
Thanks for your review.
We are so happy to hear that you are enjoying Better Gym Walthamstow Stadium and that the staff are friendly and welcoming!
Warm Regards
Hazal
friendly gym
I've been a member for a couple of years now and really enjoy the atmosphere at the gym. Everyone is so kind and makes you feel part of the gym family. Equipment is good and the cleaning is of a good standard.
3 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Hi Eleanor,
Thanks for your review.
We are delighted to hear that you are enjoying Better Gym Walthamstow Stadium is fantastic and that everyone is so kind!
Warm Regards
Hazal
Réponse de Better - Gym Walthamstow Stadium
Hi Sebastian
Thank you for your review.
It is great to see you like the equipment at the Better Gym Walthamstow Stadium and you have had the opportunity to meet the centre staff.
We hope you continue to enjoy your experience with us and thank you for choosing Better.
Kind Regards
Amir
Friendly and helpful staff. Clean gym.
The team at the Stadium are really friendly and helpful. The gym is spacious and never too busy. The classes are good and I have always found the gym to be clean and tidy. If there have been any issues, they have been resolved immediately. Thank you.
6 février 2025
Avis spontané
Réponse de Better - Gym Walthamstow Stadium
Hi Eleanor,
Thanks for your review.
We are delighted to hear that Better Gym Walthamstow Stadium is clean and you are enjoying the classes and that the staff are friendly and helpful!
Warm Regards
Hazal
Réponse de Better - Gym Walthamstow Stadium
Hi Elijah
We are very pleased to see you are having a great time at the Better Gym Walthamstow Stadium and have had the opportunity to meet the centre staff.
We hope you continue to enjoy your experience with us and thank you for choosing Better!
Kind Regards
Amir
Great idea kids gym
The fitness instructor was very good and explained how to use the equipment.
14 janvier 2025
Réponse de Better - Gym Walthamstow Stadium
Good Morning Johanne,
Thank you for taking the time to share your thoughts on your recent induction experience.
We are thrilled to hear that you found the induction enjoyable and that our instructor made a positive impression on you. It's wonderful to know that their friendly demeanour and professionalism contributed to a welcoming and informative atmosphere.
Looking forward to seeing you in the centre for your next workout.
Best regards,
Charmaine
Réponse de Better - Gym Walthamstow Stadium
Hi Daniel
Thank you for your review.
We are very pleased to see you like the facilities at the Walthamstow Stadium and have had the chance to meet the centre staff!
We hope you continue to enjoy your time with us.
Kind Regards
Amir
I’ve tried to cancel my membership…
I’ve tried to cancel my membership under the cooling off period 3 times with no response. This is because it was unclear whether swimming lessons would be included in the membership I purchased turns out they aren’t; but this was wholly unclear from the very poor online experience.
Addendum - I have added this after the reply below - please respond to my 3 emails I have already sent you. It is the junior membership I wish to cancel - and YES I am aware of this right to cancel; I am a solicitor and I practice in this area.
4 septembre 2024
Réponse de Better - Gym Walthamstow Stadium
Good Afternoon Customer,
Thank you for your review.
I am very sorry to hear that you were advised that we do not offer refunds under the 14-day cooling-off period for swimming lessons. This is incorrect information as we offer a refund for all memberships purchased online under the cooling off period. If you still wish to cancel the lessons please let me know so I can assist you with the process of cancelling the membership and getting the fees refunded back to you.
Hope this helps.
Charmaine
Hi,
I am unable to respond to an email you have sent as I do not know your email ticket numbers. Are you able to clarify?
Charmaine
Réponse de Better - Gym Walthamstow Stadium
Hi Raymond,
Thank you for your review.
We are so happy to hear you are enjoying Better Gym Walthamstow Stadium!
Warm Regards
Hazal
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