My children’s swimming teachers Wendy and Jack and the team of teachers at Ironmonger Row have been brilliant - they are kind, compassionate, knowledgeable, safety conscious and very thorough. The te... Voir plus
Établissement
Changer d'établissement1 Norman Street, EC1V 3AA Islington, GB
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Lisez les avis des autres
My daughter really enjoyed and benefited from her course at iron monger row. All her teachers were great but massive thanks in particular to Wendy who supported and encouraged her along the way, monit... Voir plus
L'entreprise a répondu
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, hel... Voir plus
L'entreprise a répondu
I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
1 Norman Street, EC1V 3AA, Islington, Royaume-Uni
4,3
Excellent
123 avis
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Children’s Swimming lessons
My children’s swimming teachers Wendy and Jack and the team of teachers at Ironmonger Row have been brilliant - they are kind, compassionate, knowledgeable, safety conscious and very thorough. The teachers are highly motivating and I know I can trust the lessons to cover everything they need to learn. In six months my children have gone from knowing the basics to being proficient in front crawl, back stroke and much much more.
3 juillet 2026
Avis spontané
My son as been coming swimming lessons…
My son as been coming swimming lessons with Wendy for over 2 years and he loves coming and being part of a group he has made excellent progress and gained lots of confidence and has become a confident swimmer he as now moved up to bronze and this is all cause Wendy’s encouragement and kindness
3 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great environment and supportive staff
My daughter really enjoyed and benefited from her course at iron monger row. All her teachers were great but massive thanks in particular to Wendy who supported and encouraged her along the way, monitored her progress and gave her confidence to go one step further.
29 juin 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Nick,
Thank you so much for your lovely feedback! We’re delighted to hear how much your daughter enjoyed and benefited from her course at Ironmonger Row.
It’s wonderful to know that all the teachers made such a positive impact, and we’ll be sure to pass on your special thanks to Wendy for her support, encouragement, and dedication in helping your daughter build confidence and progress.
We really appreciate you taking the time to share this.
Warm Regards,
Hazal
The range and quality Michael’s Power Pump, Core and Body Con classes
The range and quality of classes provided by Michael are excellent. He knows how to motivate and push you and makes sure we push ourselves. He’s very focused on how we are doing and is able to work at the right level for each participant meaning his classes are suitable for all abilities.
He is knowledgeable and reliable.
All that and great fun too!
1 juin 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Good Evening,
Thank you for your wonderful review!
We're ecstatic to know that you're loving the range and quality of classes offered by Michael, and find them excellent.
It's amazing to know that his motivation, knowledge and reliability have helped to push you during these sessions and make them even more enjoyable.
We hope to see you again soon!
Warm Regards,
Kaisha
Wendy and the team are wonderful
Wendy and the team are wonderful! My son looks forward to Friday's swimming session. Instructors are always smiling and are very friendly towards little swimmers. I am very happy with the lesson and the progress my son has made.
29 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Aga
Thank you for your review.
It is great to know that Wendy and the team have made such a positive impact, and it is wonderful to hear that your son is enjoying his swimming lessons and is progressing well.
We hope he attains the skills and confidence he desires!
Kind Regards
Amir
Amazing service
Amazing service. Wendy and Jack taught my kids swimming in the half term holidays. Brilliant teachers and kids had a great time learning.
29 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Sarra,
Thanks for your review.
It is delightful to hear how much your kids have enjoyed their lessons with Wendy and Jack at Ironmonger Row Baths.
Customers and communities are at the heart of everything we do and we are glad that this has been reflected in the lessons you have received.
Warm Regards
Hazal
Amazing experience for the kids
Amazing experience for the kids. Wendy is an excellent teacher, so passionate and patience with the kids and the teachers with her amazing as well.
25 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Kai
Thank you for your review.
We are very pleased to hear that Wendy and the team at Ironmonger Row Baths are making such a positive experience for the children, and it’s great to hear how much they’re enjoying the lessons!
Kind Regards
Amir
Brilliant swimming classes and lots of…
Brilliant swimming classes and lots of fun for children!
29 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Zemime
Thank you for your review.
It is great to see that the swimming lessons at Ironmonger Row Baths are being enjoyed, and we hope all attendees gain the confidence and skills they wish for!
Kind Regards
Amir
Free Swimming Lessons
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, helping her build her confidence, skills and independence in the water. The lead swim tutor is amazing (I forgot to get her name), but even my daughter has commented on how lovely she is. She's kind and patient and really helped my 4yr old feel comfortable being in the pool without me. She's even helped teach me basic skills in the water when I attended an adult swim class.
Only dropped a star, as I think the toilets could be better maintained throughout the day.
28 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Mina
Thank you for your review.
We are very pleased to hear how beneficial the holiday swimming lessons have been for your daughter, and it is great to know that the swim instructors are providing amazing lessons, allowing your daughter to feel comfortable and confident in the water!
We also appreciate your feedback regarding the toilet facilities, and we will pass your feedback on to the team at Ironmonger Row Baths.
Kind Regards
Amir
Highly recommend the class.
My 4 year old son started swimming lesson at the Ironmonger Row in March and he has already gained a lot of confidence and learned new skills!
He has participated twice in the intensive classes over the school term time off which we found very valuable. They are truly more intense and have added so much to his weekly classes.
The staff are very friendly and helpful and we would highly recommend the classes to everyone.
21 mars 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Michael,
Thank you for your lovely review!
We're overjoyed to hear that your son has gained confidence during his swimming lessons with us and has developed a new skill.
We're also thrilled that the intensive short courses have also aided his development.
It's also amazing to know that our team have been very friendly and helpful.
We can't wait to see you both again soon!
Warm Regards,
Kaisha
Free funding lessons
My daughter poppy has been having swimming lessons for the week with Wendy and Jack and they have been amazing with her we had the course of free funding for the week and they been amazing with her she has learnt so much. We can’t wait to book even more lesson for our daughter. Thank you
28 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Stevie-ann
Thank you for your review.
We are very happy to see that Poppy enjoyed her week of lessons with Wendy and Jack, and that they have been able to provide amazing lessons, boosting your daughter's confidence in the water!
We look forward to welcoming Poppy back soon!
Kind Regards
Amir
Réponse de Better - Ironmonger Row Baths
Hi Ilyas,
Thank you for your lovely review!
We're thrilled that you appreciate the range of facilities we have to offer at Ironmonger Row Baths.
We also really value your 5-star review.
We can't wait to see you again soon!
Warm Regards,
Kaisha
The staff members are very helpful.
27 mai 2026
Réponse de Better - Ironmonger Row Baths
Hi Areewan
Thank you for your review.
It is great to see that the staff at Ironmonger Row Baths have been able to assist with your enquiries, and if you have any further questions, please do not hesitate to reach out!
Kind Regards
Amir
Good service and facilities
19 mai 2026
Réponse de Better - Ironmonger Row Baths
Hi Ofelia,
Thanks for your review.
We are so pleased to hear that you are enjoying Ironmonger Row Baths!
Warm Regards
Hazal
Staff very helpful
19 mai 2026
Réponse de Better - Ironmonger Row Baths
Hi,
Thanks for your review.
We are so pleased to hear that the staff at Ironmonger Row Baths have been so helpful!
Warm Regards
Hazal
Nice but small gym
I’ve just joined, it’s nice, a bit small. The pool is fantastic. But the big shortfall is that you have to book (like in Covid times). I know it’s only a small thing but at my last gym you could just rock up. Booking adds a layer of stress to make your ten minute window. It would be greatly improved if you could just go.
19 mai 2026
Réponse de Better - Ironmonger Row Baths
Good Afternoon,
Thank you for your review!
We're happy that you're enjoying the gym facilities at our Ironmonger Row Baths.
We require our members to book in advance to help prevent a session from being overcrowded.
This is also for health and safety purposes to ensure that all our members are accounted for.
Thank you again for your feedback!
Warm Regards,
Kaisha
Super customer support from Umma
Umma was so helpful in helping me find the correct membership for my situation. The facilities are kept clean and the feeling at Ironmonger rows is of a valued community resource. Thank you
11 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Ironmonger Row Baths!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to Umma, she'd be happy to know she made a positive impact on your visit.
Warm Regards
Azaria
A new member
I joined yesterday as a senior member. Staff member Umma was a wonderful support in getting my application approved Thank you Umma
I used the gym today and all machines were working well
The building is very nice
8 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Mrs Preston,
Thank you for sharing your lovely review!
We're thrilled to hear that you had an amazing experience with Umma, who was a wonderful support in setting up your Membership with us.
It's also great to know you enjoyed your gym visit and appreciated the range of facilities we offered.
We can't wait to see you again soon!
Warm Regards,
Kaisha
On becoming a member
Due to the temporary closure of Golden Lane I was offered a transfer membership for older people and yesterday I availed myself of it.
The process was very easy with staff member Umma being a very helpful, kind and knowledgeable. The facilities look inviting and I am keen to start using them
7 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi David,
Thank you for sharing your review!
We're so happy to hear that you had an amazing experience with Umma when making changes to your Membership.
It's great to know that she was very helpful, kind and knowledgeable, which positively impacted your visit.
We can't wait to see you using and enjoying our facilities!
Warm Regards,
Kaisha
Very good experience as just transfered…
Very good experience as just transfered from another sports centre. I had two accounts and Umma I think her name was really helpful in sorting out this issue and my first time at the centre. Especially, wirh app and scanning and a coin for the locker. Not to mention Shen I came out after a swim I mentioned some locker and electrical fault issue. The next day the socket which was hanging off was repaired!
6 mai 2026
Avis spontané
Réponse de Better - Ironmonger Row Baths
Hi Aeron,
Thank you for sharing your experience and welcome to the centre.
It’s great to hear your transition from your previous sports centre went smoothly and that you felt supported on your first visit.
We’re especially pleased to know Umma was able to help get everything sorted for you!
It’s also good to hear your feedback about the maintenance issue was acted on quickly after you reported it — we’ll make sure this is shared with the team involved.
We really appreciate you taking the time to leave such detailed feedback and hope you continue to enjoy your visits.
Warm regards,
Azaria
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