Better - Jesus Green Lido Avis 

15
TrustScore 4 sur 5

4,0

Off Chesterton Road, CB4 3AX Cambridge, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Jesus Green Lido is a beautiful experience, great for swimming lengths. It’s a shame the shower walls are so dirty. While they do carry out regular cleaning, I don’t think they actually realise the... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

All good BUT ladies toilets and showers again closed off and nasty sewage smell emanating from them, which could be smelled near the pool at that end. This was my 3 rd visit this season, and same happ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jesus Green lido is unique. It’s my “go to” place in times when I need space, calm and natural beauty. I love that it’s open from 6am - 10pm in the summer. How good is that? The pool and surrounds... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was a hot Sunday afternoon on August 10th when I took the plunge and tried out Jesus Green Lido. Got there to find it was very busy both in the pool and poolside with a lot of people en... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de loisirs
  2. Centre de fitness
  3. Salle de gym
  4. Piscine couverte
  5. Bibliothèque
  6. Piscine extérieure

Écrit par l'entreprise

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Coordonnées de contact

  • Off Chesterton Road, CB4 3AX, Cambridge, Royaume-Uni

4,0

Bien

TrustScore 4 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(15)

5 330 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

History

Great pool , swimming in History nice changing room

11 juillet 2026
Avis spontané
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Réponse de Better - Jesus Green Lido

Hi Stuart,

Thank you for your wonderful review!

It's amazing to hear that you're loving the pool space at our Jesus Green Lido and appreciate the history of our facility.

We're also thrilled to know that you appreciate our changing village, too.

We hope to see you again soon!

Warm Regards,  
  
Kaisha

Noté 5 sur 5 étoiles

Everyone very helpful

Everyone very helpful, from online to reception at Lido.

1 juin 2026
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Réponse de Better - Jesus Green Lido

Hi Sarah,

Thank you for your lovely review!

It's great to hear that everyone has been very helpful, both our team at the centre and our customer service team.

We hope to welcome you back again soon!

Warm Regards, 

Kaisha

Noté 5 sur 5 étoiles
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Réponse de Better - Jesus Green Lido

Hi Lampros

Thank you for your review, and we appreciate the amazing feedback!

We will be sure to pass this on to the team at Jesus Green Lido.

Kind Regards

Amir

Noté 4 sur 5 étoiles

Jesus Green Lido is a beautiful…

Jesus Green Lido is a beautiful experience, great for swimming lengths.

It’s a shame the shower walls are so dirty. While they do carry out regular cleaning, I don’t think they actually realise they need to clean the walls of the showers as well as the floors because there is clearly a build up of grime.

2 juin 2026
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Réponse de Better - Jesus Green Lido

Hi Eleanor,

Thank you for your lovely review of Jesus Green Lido!

We're so glad to hear you enjoy swimming lengths there - it really is a beautiful place to swim. We're sorry to hear about the condition of the shower walls though, and we've passed your comments on to the team at the Lido to make sure this is looked into.

We hope to welcome you back for another great swim soon!

Warm Regards,

Abdus

Noté 2 sur 5 étoiles

Ladies shower and toilet facilities closed again this summer, second year now!

All good BUT ladies toilets and showers again closed off and nasty sewage smell emanating from them, which could be smelled near the pool at that end. This was my 3 rd visit this season, and same happened on my 2 visit too this week! Last year during this month and almost through out whole summer same thing - closed women’s shower facilities - with sign we could use the men’s - no thanks! Before Better took on managing Jesus Green pool, the showers always worked well and facility was not closed. I have been swimming there since 1980. This needs to sorted as soon as possible as it is a basic need for an operating pool!

27 mai 2026
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Réponse de Better - Jesus Green Lido

Good Afternoon,

Thank you for your review!

We appreciate your feedback regarding the cleanliness of our ladies' toilets and poolside changing rooms, particularly regarding the smell.

We're more than happy to raise this with our wider team for further investigation.

We deeply apologise for the inconvenience this has caused, and we're thrilled that you've been a member with us for so long.

Thank you again for your feedback!

Warm Regards, 

Kaisha

Noté 5 sur 5 étoiles

Braving the oldest and longest outdoor pool in the country

It was a hot Sunday afternoon on August 10th when I took the plunge and tried out Jesus Green Lido.
Got there to find it was very busy both in the pool and poolside with a lot of people enjoying the summer sunshine.
The trick is don't faff about but go for a jump.
Yes its cold at 21C but you soon get used to it.
It's also very long at 91m and offers the perfect workout getting in the lengths while being watched by lifeguards situated at different points around the pool keeping a close eye on things.

It's also got a cafe offering cold drinks perfect to cool down after your swim and even outdoor changing facilities.
Be warned - you might encounter a few spiders.

Plenty of lockers needed to store your stuff with a 50p nonrefundable token or leave it by the poolside while you get your lengths in.

Very well done 👏
Will be back next year

10 août 2025
Avis spontané
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Réponse de Better - Jesus Green Lido

Hi Ollie,

Thank you so much for your detailed and thoughtful review! We're thrilled to hear you took the plunge on a sunny August afternoon and enjoyed your time at Jesus Green Lido. It’s great to know you appreciated the unique length of the pool and found it perfect for a solid workout — that 91m definitely makes a difference!

We’re glad our lifeguards, café, and facilities helped make your visit a positive one, even with a few unexpected spider guests (we’ll keep working on that!). Thanks also for the tip to future visitors about the lockers.

We really appreciate your kind words and look forward to welcoming you back next year! 🌞🏊‍♂️

Noté 5 sur 5 étoiles

Fantastic pool

Fantastic pool. Not crowded but pleasantly busy with people enjoying this wonderful facility. Well done t Better and Cambridge City council!

11 août 2025
Avis spontané
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Réponse de Better - Jesus Green Lido

Hi HMD,

Thank you so much for your kind words! 

We're thrilled to hear you enjoyed the pool and the positive atmosphere at the Jesus Green Lido. It’s great to know the facility felt lively but not overcrowded—that’s exactly the balance we aim for. We'll be sure to pass your feedback on to Better and Cambridge City Council. We look forward to welcoming you back soon!

Kind regards,

Charmaine

Noté 1 sur 5 étoiles

I am local to Jesus Green Lido .. there was a time when kids could turn up with their pocket money and swim .. everyone hates trawling through your horrible website .. Better ??? what a joke !!!!!

Locals of Cambridge hate your corporation .. and this horrid digital take over .. there was a time when our kids could turn up at the Lido with their pocket money and swim .. nobody wants to spend hours trawling through your rotten website .. by the time we have booked we don’t want to go .. Your name is a joke you are making life worse for everyone !!!

22 juillet 2025
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Réponse de Better - Jesus Green Lido

Hi Penny

Thank you for your review,

We are sorry to see that you are unhappy with our booking system, and we appreciate your feedback. 

The booking system allows members a guaranteed place at their chosen centre for the activity they wish to attend. 

Attendees and members can arrive at the centre to make a booking; however, they may arrive and spaces may not be available. 

Better is also a cashless and card payments can be made at the centre if needed. We also have the Better App, where bookings can be made!

We hope this helps and hope you enjoy using the Jesus Green Lido in the future. 

Kind Regards

Amir

Noté 5 sur 5 étoiles

Jesus Green Lido, great price for a lovely place

Great price to be able to swim when I want at the Lido, which is a fantastic resource for all in Cambridge

12 juillet 2025
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Réponse de Better - Jesus Green Lido

Good Evening Gregory,

Thank you so much for your kind words! 

We're delighted to hear you enjoy having access to the Jesus Green Lido whenever you want. It really is a wonderful community resource, and we're glad you think so too. 

We look forward to seeing you swimming again soon!

Kind regards,

Charmaine

Noté 2 sur 5 étoiles

Jesus Lido - swimming pool is hardly ever cleaned

I can only talk about Jesus Lido, as it is the only facility that I use. The swimming pool is far from being clean. I am used to places where they use the robot to clean the swimming pool bottom every day: at Jesus Lido the bottom is hardly ever cleaned. I found a hair band that I had lost a week before!

30 juin 2025
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Réponse de Better - Jesus Green Lido

Hi Laura 

Thank you for your review.

We are very sorry to hear about your experience at the Jesus Green Lido, and we will pass your feedback on to the General Manager to review. 

We hope this will assist in improving your experience with us.

Kind Regards

Amir

Noté 5 sur 5 étoiles

Jesus Green Lifo - better than the rest

Jesus Green lido is unique. It’s my “go to” place in times when I need space, calm and natural beauty. I love that it’s open from 6am - 10pm in the summer. How good is that?
The pool and surrounds are well kept and considering the amount of people who use the pool, it’s clean and always looks so inviting. The staff are extremely hardworking, friendly and helpful, and with Better, enhance the experiences offered with events which are always so well attended.

11 juin 2025
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Réponse de Better - Jesus Green Lido

Hi Miriam,

Thank you so much for sharing your wonderful experience at Jesus Green Lido! 

We’re thrilled to hear it’s your “go to” place when you need space, calm, and natural beauty. We agree—the extended summer hours really make it special! It’s great to know you find the pool and surroundings clean and inviting despite the busy times. Our staff work hard to be friendly and helpful, and we’re glad you’ve enjoyed the events with Better too. 

We look forward to welcoming you back soon for more relaxing and enjoyable visits!

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

Downloading the Better App

Downloading the Better App has really helped me begin to establish my swimming habit. The easier the process of getting into the pool, the more likely I am to do it. The Better App helps make the process easier. I'm loving my daily swim at Jesus Green Lido.

4 juin 2025
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Réponse de Better - Jesus Green Lido

Hi Judith,

Thank you so much for sharing your experience! 

We’re thrilled to hear that the Better App is making it easier for you to get into the pool and build your swimming habit. Jesus Green Lido sounds like a fantastic spot for your daily swims — keep enjoying those laps! If you ever have any feedback or need support, we’re here for you. Happy swimming!

Kind regards,

Charmaine

Noté 5 sur 5 étoiles

Simply the best!!

Always a great place to swim, friendly life guards and a great atmosphere.

14 mai 2025
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Réponse de Better - Jesus Green Lido

Hi Vicky,

I truly appreciate your kind words! 

It means a lot to us to hear that you enjoy swimming with us. We take great pride in creating a welcoming atmosphere, and it’s wonderful to know that our lifeguards have made a positive impression on you. They work hard to ensure everyone's safety while maintaining a friendly environment. We’re excited to have you back soon and look forward to seeing you make more wonderful memories in the water!

Best regards, 

Charmaine

Noté 5 sur 5 étoiles

All staff very friendly and helpful

All staff very friendly and helpful. A wonderful experience!

8 avril 2025
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Réponse de Better - Jesus Green Lido

Hi Sarah 

Thank you for your review.

It is great to see you had a wonderful experience at the Jesus Green Lido and you had the opportunity to meet the friendly centre staff!

We hope to see you soon and thank you for choosing Better. 

Kind Regards

Amir

Noté 5 sur 5 étoiles

Very well-run and flexible organisation…

Very well-run and flexible organisation with plenty of options to choose from.

5 septembre 2024
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Réponse de Better - Jesus Green Lido

Good afternoon, Boris,

I wanted to express our gratitude for taking the time to provide your feedback.

We are absolutely delighted to learn that you are thoroughly enjoying your membership at the Jesus Green Lido. It brings us immense pride to hear that the centre is being managed exceptionally well, offering a wide array of activities for you to enjoy. We hope you continue to derive from your membership at the Jesus Green Lido.

Kind regards,

Charmaine

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