Better - Vauxhall Leisure Centre Avis 

116
TrustScore 4 sur 5

4,0

50 South Lambeth Road, SW81DY vauxhall, GB


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Lisez les avis des autres

Noté 2 sur 5 étoiles

Overpriced. The weight lift area in Vauxhall is very limited. They expanded it into another room but the equipment has stayed the same. The sauna annoyingly shut down during the day for non-sense reas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Staff are really helpful. I’m currently doing Swimming Lessons with David who is an exceptional teacher. The Gym is great and really clean. An all round fantastic Better leisure centre.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good, community based company that treat clients like family. Fantastic facility, friendly staff and healthy mind and body. The manager has soo much experience he really lifts swimming session... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve done yoga class , core conditioning, Pilates class , group cycle with Volkan he made the class absolute fun will definitely book him every single time . Everyone here is so attentive and friendl... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de loisirs
  2. Centre de fitness
  3. Salle de gym
  4. Piscine couverte
  5. Bibliothèque
  6. Piscine extérieure

Écrit par l'entreprise

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Coordonnées de contact

  • 50 South Lambeth Road, SW81DY, vauxhall, Royaume-Uni

4,0

Bien

TrustScore 4 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(116)

5 534 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Promptly Reply My Email

The customer service staff replied my email promptly.

12 juin 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Pui

Thank you for your review. 

We are very pleased to see that our Customer Service Team have been able to assist promptly, and please let them know if you have any further questions!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Good experience

Good experience

24 juin 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Aman

Thank you for your review. 

We are very pleased to see that you have enjoyed your experience at Vauxhall Leisure Centre, and we hope to see you again soon!

Kind Regards

Amir

Noté 5 sur 5 étoiles

The Staff are really helpful

The Staff are really helpful. I’m currently doing Swimming Lessons with David who is an exceptional teacher. The Gym is great and really clean. An all round fantastic Better leisure centre.

20 juin 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi John,

Thank you for your kind feedback.

We are delighted to hear that you have found our team helpful and that you are enjoying your swimming lessons with David.

It is fantastic to know that his teaching has made such a positive impact, and we will be sure to pass on your comments to him.

We are also pleased to hear that you are enjoying the gym and the cleanliness of the facilities.

Warm Regards,

Hazal

Noté 2 sur 5 étoiles

Overpriced

Overpriced. The weight lift area in Vauxhall is very limited. They expanded it into another room but the equipment has stayed the same. The sauna annoyingly shut down during the day for non-sense reasons and the opening times vary every day. For what it offers it's worth a fraction of what it costs.

31 mai 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Andrew,

Thank you for sharing your feedback about Vauxhall Leisure Centre.

We're sorry to hear that the weight area hasn't been meeting your expectations in terms of both the range of equipment and its condition, despite the expansion. We understand how important it is to have access to the right kit, and your feedback in reference to the gym and the sauna has been passed on to the team there.

Warm Regards,

Hazal

Noté 5 sur 5 étoiles

The training classes with Angelique…

The training classes with Angelique were absolutely fantastic. The HIIT and core sessions were motivating, well-structured, and enjoyable, no matter your fitness level. Angelique brings amazing energy and encouragement to every class, making workouts both challenging and fun. The staff were also incredibly friendly, welcoming, and always happy to help with any questions or support needed.

This company does an excellent job creating a positive and supportive environment for members. The trainers are knowledgeable and motivating, the classes are engaging and effective, and the staff consistently provide outstanding customer service. They truly make people feel comfortable, encouraged, and excited to come back.

14 mai 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Simon,

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying the training classes with Angelique at Vauxhall Leisure Centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received and that you recognise the great efforts we put into supporting and motivating our customers.

Warm Regards

Hazal

Noté 5 sur 5 étoiles

Great experience

We had our first swimming lessons last Monday it was great.

4 mai 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Laura, 

Thanks for sharing your feedback. 

It’s good to hear your first swimming lesson went well and that you had a great experience.

We hope you continue to enjoy the sessions.

Warm regards, 

Azaria

Noté 5 sur 5 étoiles

Yeah it was good very pleased with…

Yeah it was good very pleased with outcome

5 mai 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi John 

Thank you for your review. 

It is great to see that you enjoyed your experience at Vauxhall Leisure Centre, and we hope to see you again soon!

Kind Regards

Amir

Noté 1 sur 5 étoiles

Definitely Not the Promised Upgrade!

We’ve been members at the Vauxhall Centre for the past couple of years and have always enjoyed the mid-day fitness classes, despite not the largest of studios. So we were excited to see signage that said they were “moving and upgrading” the fitness class studio. Well, the studio for fitness classes has moved — but it is definitely not the promised upgrade! Not only is the new space (on the ground floor by reception) tons smaller, there is no access to lockers, restroom, or even a water fountain on this floor!! And instructors have to carry circuit class equipment not just down the hall from the gym, but down a floor as well. And, with the significantly reduced space, that means significantly fewer people can fit in each class. So disappointing and really feels that the fitness class audience is getting the short end of the stick, despite their promise of “upgrading your fitness class studio”. (The “upgrade” signage is still up too.).

20 avril 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Mrs Leavitt,

Thank you for your review!

We really appreciate your support over the past couple of years.

We’re deeply saddened to hear how disappointing the new fitness class studio has been for you. 

We understand your concerns around the reduced space, lack of nearby facilities, and the impact this has had on both class capacity and the overall experience, and we apologise for any inconvenience this has caused.

We're more than happy to share your comments with the wider team for further review, particularly regarding the studio size, accessibility to lockers and amenities, signage and the practical challenges for both members and instructors. 

Thank you again for your feedback!

Warm Regards,

Kaisha

Noté 5 sur 5 étoiles

Swimming

Better Experience

20 avril 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Muhammed,

Thank you for your wonderful review!

We're overjoyed that you're enjoying your swimming sessions with us at Vauxhall Leisure Centre.

We can't wait to see you again soon!

Warm Regards,

Kaisha

Noté 3 sur 5 étoiles

What makes Better gym good is that…

What makes Better gym good is that everything is included in your membership, swim, classes, etc. My only snag with better is the app, when trying to book classes it doesn't always work. Also gym equipment is not owned by gym it is leased so repairs take time which is annoying for consistency of workouts.

13 avril 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Gary,

Thank you for your review!

It's amazing to hear that you appreciate the variety of facilities you have access to with your Membership.

We also appreciate your feedback regarding the Better UK App and the equipment we offer in our gym space.

We apologise for any inconvenience caused by the delay in our repairs.

Thank you again for sharing your review!

Warm Regards, 

Kaisha

Noté 3 sur 5 étoiles

Overall very good gym

Overall very good gym. Very good facilities. Only thing would want is more machines for more muscle variation. E.g pec fly machine etc. also more benches for the weights area. Other than that. It’s very very good.

5 avril 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi,

Thanks for your review.

We are so pleased to hear that you are enjoying Vauxhall Leisure Centre and we appreciate your feedback in reference to the gym equipment!

Warm Regards

Hazal

Noté 3 sur 5 étoiles

Half of the premises I visited are not…

Half of the premises I visited are not clean enough and steam rooms or Sauna are always crowded.

8 avril 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Roberto,

Thank you for sharing your feedback. We are truly sorry to hear of your experience at Vauxhall Leisure Centre.

We have passed on your feedback to the centre so they can look at improving.

Kind regards,

Hazal

Noté 5 sur 5 étoiles

Very good

Very good, community based company that treat clients like family. Fantastic facility, friendly staff and healthy mind and body.
The manager has soo much experience he really lifts swimming sessions. My son is no longer afraid of water and is becoming an independent swimmer.

27 mars 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Meriem

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying the use of Vauxhall Leisure Centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the centre!

Warm Regards

Rachel

Noté 5 sur 5 étoiles

I thank the entire team

I thank the entire team, especially Tania.

5 mars 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Carlton,

Thank you for your fantastic review!

We're thrilled to hear that you've had an amazing experience with our team, especially Tania.

We can't wait to see you again soon!

Warm Regards,

Kaisha

Noté 5 sur 5 étoiles

Love working out here

Clean facilities, equipment where it should be, staff helpful, friendly and knowledgeable.

18 février 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Liz,

Thanks for your review.

We are so pleased to hear that you are enjoying Vauxhall Leisure Centre and that the staff have been so friendly and helpful!

Warm Regards

Hazal

Noté 4 sur 5 étoiles

Too busy no spaces in Sonias Yoga she…

Too busy no spaces in Sonias Yoga she is fantastic

4 février 2026
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Réponse de Better - Vauxhall Leisure Centre

Hello Margarita,

Thank you for your 4-Star review.

We are happy to know that you are enjoying the Yoga Classes at The Vauxhall Leisure Centre.

Kind Regards.

Noté 5 sur 5 étoiles

The staffs are polite and ready to…

The staffs are polite and ready to assist, the facilities are clean and everything is in order. It makes it easy even for newbies to enjoy it.

12 janvier 2026
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Réponse de Better - Vauxhall Leisure Centre

Hi Ngunjiri,

Thanks for your review.

We are so pleased to hear that the staff at Vauxhall Leisure Centre have been so polite and helpful and that you are enjoying the facilities!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

Exceeded expectations

I have just joined my local Better centre and am so positively surprised by the facilities, cleanliness, quality of the fitness classes, equipment. The membership fee, at the same time, is truly affordable which I was looking for. So far, Better have exceeded all my expectations.

4 janvier 2026
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Réponse de Better - Vauxhall Leisure Centre

Hello Jurgita,

Thank you very much for your 5-star review.

We are happy to know, that you are enjoying your time with Better.

Kind regards

Noté 4 sur 5 étoiles

Swimming pool temperature

The place is nice
But the swimming pool is really cool so I couldn’t swim
But the rest was perfect

Thanks

16 novembre 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Viviana

Thank you for your review. 

We are pleased to see you see you enjoyed your experience at Vauxhall Leisure Centre, and we appreciate your feedback. 

Kind Regards

Amir

Noté 5 sur 5 étoiles

Great center

Great center. Their team is very supportive and makes the journey of your little ones to be less stressful and enjoyable.

7 novembre 2025
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Réponse de Better - Vauxhall Leisure Centre

Hi Mary 

Thank you for your review, 

It is wonderful to see that you are enjoying your experience at Vauxhall Leisure Centre. It's also great to hear that the staff are providing support when needed for you to enjoy your session a little more.

We hope your experience continues, and thank you for choosing Better!

Kind Regards

Amir

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