Big Van World Avis 

253
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very impressed with the service. Went Saturday & Michael Austen helped us choose a new van, took for a test drive then talked through any questions we had. Picked van up today (Monday) unfortunately,... Voir plus

Noté 5 sur 5 étoiles

Tasmin really made the experience of securing my next vehicle so easy......a very warm welcome & extremely efficient, professional handling of the whole process. I would thoroughly recommend Big Van... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Simon was great. He was helpful & knowledgeable & the whole process (we purchased a van) was pretty straightforward & easy. We're collecting our van as we speak 😀 They also have a great selection of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much, my husband loves his brand new motocross bike, was so easy to deal with Torie, always very helpful with our questions and accommodating the pick up time on a Sunday for my too excit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de poids lourds
  2. Concessionnaire automobile
  3. Vendeur de voitures d'occasion
  4. Agence de location de fourgonnettes

Écrit par l'entreprise

Big Van World is Britain's No. 1 van supermarket. We've got a fantastic range of used vans for sale from our dealership in Swindon to meet a range of business and personal needs.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(253)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service Throughout

Excellent service from William at Big Van World Swindon. Very open and friendly from the very start and not pushy at all. Would happily buy a van from them again.

16 avril 2024
Avis spontané
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Réponse de Big Van World

Thank you for your kind words! We’re delighted to hear that you had a great experience with Will and felt no pressure during your visit to us at Big Van World. We love hearing that you got a deal you’re happy with. If you need anything else, we’re here to help! Enjoy your purchase! ✨😊

Noté 5 sur 5 étoiles

Extremely happy with my new van.

Extremely happy with my new van.
William was great to deal with not pushy and went abouve and beyond to get the van ready for collection quickly.

1 avril 2024
Avis spontané
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Réponse de Big Van World

Thank you for your feedback, Kit! We’re delighted to hear that you had a speedy sale experience with Will and felt no pressure during your visit to us at Big Van World. We hope to see you again ✨😊

Noté 5 sur 5 étoiles

Absolutely plain sailing from start to…

Absolutely plain sailing from start to finish.
Mike was very helpful on my initial visit to look at vans and throughout.

The van is also in pretty good shape and seems it was well looked after.

Thank you Mike, I’m sure I will be back in the future for my next purchase.

6 avril 2024
Avis spontané
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Réponse de Big Van World

Thank you for the wonderful review, Luke! 😊 We're so glad to hear that your experience at Big Van World was a breeze 🚐💨 Mike takes pride in offering helpful guidance and ensuring customers find quality vans in great condition. Your kind words mean a lot, and we’re thrilled to know you're happy with your purchase. Looking forward to welcoming you back for your next van! 🔧✨

Noté 5 sur 5 étoiles

Fantastic service from William

Fantastic service from William, very easy to deal with. Thank you Big Van World

30 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you for your feedback We're thrilled to hear that Will provided you with great service here at Big Van World. We always strive to ensure our customers have a positive experience, and it's wonderful to see this has been achieved 🤩

Noté 5 sur 5 étoiles

Really good service and brilliant…

Really good service and brilliant communication! Michael was very helpful and always kept me updated. Highly recommend.

25 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you for your kind words! We're thrilled to hear that Mike was helpful throughout the process of buying your new vehicle. It's great to see you'd recommend him. If you need anything in the future, we're here to help! 😍✨

Noté 5 sur 5 étoiles

The service we received was excellent…

The service we received was excellent and Mike was really efficient. Would recommend buying a van from here . We would definitely come back

23 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you for your glowing feedback. We really appreciate that you would recommend Big Van World and return for future custom. We look forward to seeing you again then 👋😁

Noté 5 sur 5 étoiles

Really easy and professional to deal…

Really easy and professional to deal with and got a cracking van.
Thanks Will.

23 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you Michael, we are so pleased you got your ideal van from Big Van World. I will pass on your kind words to the team, they strive for excellent customer service so will be thrilled to know it was achieved. 🤩😀

Noté 5 sur 5 étoiles

Tasmin was great

Tasmin was great, smooth process and a very quick turn around! I am very happy with my new van. thanks Big van world.

22 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you Andi, we are so pleased you are happy with both the staff service and the van you bought. I will pass on your kind words to the team at Big Van World. If you need anything, we are just a phone call away 📱😁

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant. Helpful and friendly. I recommend William @bigvanworld

18 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you, Nathan. We really appreciate you taking the time to leave a review and share your great experience at Big Van World. It is great to see you would recommend Will after the service he provided, I will be sure to pass on your kind words.🤩🙌

Noté 5 sur 5 étoiles

Friendly and professional service.

Friendly and professional service.
Very happy with my new van

15 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you for the positive review! 😊 We're delighted to hear that you found our service both friendly and professional. 🚐✨ It’s great to know you’re happy with your new van!

Noté 5 sur 5 étoiles

Great!

Big Van World and William were great.
Easy to deal with, great service, straightforward. Definitely recommend.

15 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you, Ryan We really appreciate you taking the time to leave a review and share your great experience at Big Van World. It is great to see you would recommend Will after the service he provided, I will be sure to pass on your kind words.🤩🙌

Noté 3 sur 5 étoiles

Very relaxed buying experience but they don't check what they claim

Very relaxed buying experience with sales for a used van but they do not do all the checks they claim to do as my power steering fluid was below minimum which I had to top up when I got home plus the brakes were found to be delaminating on a Peugeot heathcheck I had done so be aware they may tick the check boxes but don't actually do all the checks.

19 mai 2023
Avis spontané
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Réponse de Big Van World

Thank you for your honest feedback. We’re glad to hear you had a relaxed buying experience, but we’re sorry to learn about the issues you encountered with the power steering fluid and brakes. At Big Van, we aim to ensure that every vehicle receives thorough checks, and we apologise if we fell short in this instance. Your feedback is invaluable, and we will review our processes to prevent this from happening in the future.

Noté 1 sur 5 étoiles

Poor communication

Picked up my new pick up and 15 miles later, the warning lights came on that I had been assured were fixed from the test drive. A week later, finally after sales ring me back and tell me to go through the warranty. When I had been told not to go through the warranty and they would fix it.

13 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

Amazing experience, delt with Michael Austen Jr. really quick and efficient. Van had a couple chips and scrapes on but when pick up day came everything had been sorted! Would definitely recommend to anyone looking for a van.
Cheers

12 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you for your fantastic feedback! We’re glad to hear that Michael provided you with excellent service and that any minor issues with your van were promptly addressed in our workshop. It’s great to know you’re happy with the final outcome! We really appreciate your recommendation and are here for you if you need anything else in the future 🤩👍

Noté 5 sur 5 étoiles

Amazing service from start to finish

Amazing service from start to finish. Dealt with Micheal Austen Jr (Sales) who was very knowledgeable and went over and above to help and keep me updated.

Would definitely come back for the next vehicle

12 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you so much for sharing your experience. We pride ourselves on our stock and the product knowledge from the team so it is great this has been received. Thank you for your review. 😍👍

Noté 5 sur 5 étoiles

Will was exception throughout the whole…

Will was exception throughout the whole process from start to finish. Regular updates, and efficiency made the process very easy. Would highly recommend BVW

11 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you for your fantastic feedback! We're so glad to hear that you had a great experience with us. It’s wonderful to know that William made the process straightforward for you. We appreciate your support and look forward to helping you at Big Van World again in the future 🤩✨

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with
Will defiantly use again and recommend

5 mars 2024
Avis spontané
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Réponse de Big Van World

Thank you Jake, we are so pleased that you will be a returning customer 👍😍. We look forward to seeing you then. Enjoy your van.

Noté 5 sur 5 étoiles

Great service

Great service, friendly staff & easy process. Micheal was a great help throughout the sale..5 star service!😊

29 février 2024
Avis spontané
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Réponse de Big Van World

Thank you for your kind words, Cleo! We're proud of our knowledgeable staff and glad to hear they made a positive impact on your experience. If you have any more questions or need assistance, we’re here to help! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

little Mike was great knows his stuff…

little Mike was great knows his stuff no hassle sorting out new van

29 février 2024
Avis spontané
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Réponse de Big Van World

Thank you Craig! We are proud of our knowledgeable staff and glad to hear they made a positive impact on your sales experience at Big Van World. We hope to see you again 👋😁

Noté 4 sur 5 étoiles

Very good service very easy to deal with

21 février 2024
Avis spontané
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Réponse de Big Van World

Thank you for taking the time to leave a review and share your positive experience here at Big Van World. We are so pleased you had a great service and we hope to see you again soon. 👍😁

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