Blacks - Sheffield Avis 

Stevie was extremely knowledgeable on new products in the store’s range and able to direct me to exactly what I was looking for.

Everyone in store was extremely helpful. Ross especially looked after me, discussing options for boots for an upcoming hike across Hadrian's Wall.

I was also helped with advice around hydration bladders and backpacks. This has helped me plan exactly what I need to take with me.

Emily provided such a great experience at Blacks! She was friendly, approachable, and really knew her stuff. She took the time to help me find exactly what I needed without any pressure, and her recommendations were spot on. I’ll definitely be coming back thanks to her excellent service!

Needed some camping supplies and the store had everything I needed. Staff helpful and friendly, will definitely be going again!

Bought a new pair of walking trousers from the Moor shop in Sheffield,was served by Emily who was very helpful and a delight to deal with.

Went in to grab some new patrol boots earlier today. Met by Emily who helped show me where they were and even got rid of my old ones for me. Couldn't ask for someone more helpful.
Thank you!

Russ served me today. Excellent customer service. He was knowledgeable, patient and personable. Thank you.

I ordered a man's rab jacket online ,when it arrived it still had the security tag on it on calling the store I was told by the assistant to bring it back and we will take the tag off,on telling her that I was disabled she said there was nothing they could do about it i couldn't speak to anyone ,I still have the jacket as it is too expensive to take bk disgusted with it all I will not be buying from them again

I returned some shoes after they developed a fault. I’d bought them via Klarna so it wasn’t a straightforward refund. This wasn’t an issue as Maddie went above and beyond to help me find another pair of shoes and to clarify the process for the refund. Thank you Maddie you are a great member of staff. 5 star customer service.

Great item and customer service
Fast delivery
Really happy with all dealings will definitely buy from again

So grateful to Molly who helped my son choose a rucksack for travelling. Her product knowledge and friendly assistance was exceptional. Thanks Molly, you star 🌟

Excellent service and advice from Mollie. Incredibly knowledgeable, made sure we were buying the right kit for the task and gave an honest opinion while allowing us to make a decision on hiking boots. We also had a great chat about the outdoors.

Really good experience today with the lovely kyra got everything i needed very polite and helpful lady

After asking Adam about whether they stocked workwear, I was pleased to hear that they have now got a few options. I chose the CAT trousers and socks as they are a trusted brand, and offer excellent value for money with useful pockets and a little stretch where they need to!

Well done to the team at Blacks the Moor Sheffield, especially Adam you have once again come through with what I needed.

I will be visiting again!

Bought some work socks and they’re spot on 👌🏻 keep feet nice and warm, very comfortable and perfect for work boots. Adam was very helpful.

Great to see workwear in the shop aswell 👍🏻

I went into blacks today with my toddler, and was greeted by the lovely Emily. Honestly she made shopping with a toddler super easy. She went over and beyond to help me find the right sizes for my little one.

I usually shop at decathlon but from now on I will be shopping at blacks.

Thank you so much for all your help Emily! I hope your management get to see this message.

Very rude staff member at checkout.
Happy with the item purchased but will avoid this shop in future

I visited blacks on the off chance as i was passing, well laid out store, and a good choice of items, there is something for everyone in there no matter what your needs are.

I visited Blacks in December to buy a pair of walking boots. I was guided through this purchase by Jade.
In passing, I mentioned to Jade that I had previously purchased a pair of Berghaus waterproof leggings, from Blacks, and that the side zips were now broken on both legs.
Jade suggested that rather than buying a replacement pair of waterproof leggings that I utilise the excellent Berghaus repair service. I have followed this guidance and am delighted to share that Berghaus have repaired the leggings and returned them to me within the week. Amazingly there is no charge, apart from the very modest cost of my postage return to Berghaus.
Thank you very much for the outstanding customer service,
Mark

Went into the store over the weekend and was struggling trying to find something suitable to wear for walks and hiking. Had an amazing experience with your staff member Rio, she was so helpful and patient with me whilst I was deciding on what to buy. Thanks so much Rio