Went into store looking for camping equipment for my son and was helped by Rio . She was polite , friendly and helpful and seemed to have solid knowledge of the merchandise and what would best suit he... Voir plus
L'entreprise a répondu
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Went into store looking for camping equipment for my son and was helped by Rio . She was polite , friendly and helpful and seemed to have solid knowledge of the merchandise and what would best suit he... Voir plus
L'entreprise a répondu
First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... Voir plus
L'entreprise a répondu
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Voir plus
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I visited Blacks store in Sheffield and somehow left feeling ready to summit Ben Nevis or an average sized hill. The staff were outstandingly good, part expedition guides, part mind readers, appearing... Voir plus
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Écrit par l'entreprise
69 The Moor Shopping Centre, S1 4PF, Sheffield, Royaume-Uni
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Had lots of help from the wonderful Emily, got some fab shoes, thank you !

Réponse de Blacks - Sheffield

Réponse de Blacks - Sheffield
Everyone we spoke to was super helpful and kind, Emily in particular was incredible and helped me find the perfect backpack for my trip to South Africa. She knew the perfect bag thanks to firsthand experience and told me everything i needed to know.
It’s a really nice shop and everything so easy to find!

Réponse de Blacks - Sheffield
I came in today to purchase a tent. I was greeted at the door by the friendly manager and said I wished to purchase a tent.
Jade served me and assisted me with my purchase providing good knowledge and Exelent customer service experience. jade also provided me with a leaflet containing tent care information.
She was friendly and I look forward to shopping at Sheffield blacks again.
As I left the store the manager said a friendly goodbye

Réponse de Blacks - Sheffield
Emily was great at helping me to choose a replacement pair of walking boots. I told her my requirement & left it to her it, she nailed it bringing out two pairs one of which, North Face, was perfect for me. Emily was very friendly, attentive & helpful.

Réponse de Blacks - Sheffield

Réponse de Blacks - Sheffield
Rio went above and beyond to help us today in the Sheffield store. She gave us lots of time and was very patient as we checked our cycle rack product that there were no bits missing, after it had been delivered by Evri quite badly damaged. Thank you for excellent service. Nothing was too much trouble for her. 😀

Réponse de Blacks - Sheffield
I had such a lovely time at Blacks and it was with the worker called Mollie, she helped me answer all questions even if some of them was silly. She’s a polite lady and made my experience in the shop worth while.

Réponse de Blacks - Sheffield
My experience was good, staff were friendly, Emily in particular was very helpful.

Réponse de Blacks - Sheffield
Very nice service from Emily was amazing and very helpful

Réponse de Blacks - Sheffield
visited Your Sheffield the more store on entering the store I was greeted by a lovely member of staff Emily I was enquiring about a cadac barbecue. Emily gave me all the information I needed to know and more she was very knowledgeable and helpful I ended up buying one . Emily also let me use a trolley to take it to my car which was Very much appreciated. Emily went above and beyond excellent customer service 🌟🌟🌟🌟🌟
The next day I returned back to the store and I purchased a smaller barbecue the member of staff that helped me again was very knowledgeable and helpful Rio 🌟🌟🌟🌟🌟 . Rio offered to help carry the barbecue round to the car for me which again I was very much appreciated. The staff at this store are extremely helpful very knowledgeable very friendly I will definitely be returning because of the customer service I have received.

Réponse de Blacks - Sheffield
Such a lovely team! Thank you so much to Stevie, Maddie and Rio who were so helpful and kind. They helped my family choose a Tent and was able to give us all the information we need and tips as well. I recommended the shop to our friends and they all came and purchased at this store! Best customer service ever! Thank you so much and wishing you all the best!!!

Réponse de Blacks - Sheffield
Absolutely fantastic customer service from Simon in the shoe department.
Incredibly knowledgeable about all the different brands and their foot profiles.
Amazing service.

Réponse de Blacks - Sheffield
Came to pick up a tent Ribble 3 Eurohike tent and was very happy with my purchase, which was very nicely priced!
I was served by a lady called Emily who was absolutely fantastic, super friendly and brought a proper smile to my face!
10/10, keep it up Em!

Réponse de Blacks - Sheffield
Fantastic service and help and advice from the Moor shop. I needed to update some of the camping equipment for our scout group and Adam was extremely knowledgeable and helped me find the right replacements. He really knows his stuff and is a credit to the store.

Réponse de Blacks - Sheffield
Blacks Sheffield the moor .
Had a really great experience dealing with a staff member named Adam. Each time I have been into store he's been a great help . He helped me set up a osprey backpack that wasn't bought from the store due to not stocking the item . He is extremely knowledgeable and offers great advice on products.
You can tell he has a passion for camping and walking outside of his work environment. He is a credit to your chain of stores . Shame not all staff members in store share his attitude to serving customers.

Réponse de Blacks - Sheffield
Fantastic service, the big lad with the beard has so much knowledge of the great outdoors.
Must be nice to know the best equipment for me needs and didn't try to rip me off with more experience items that I didn't need. Experienced staff is essential in a store like this and these guys have it in spades.
This is my go to store from now on .
Thank you for taking time to help and also for your friendly service.

Réponse de Blacks - Sheffield
Pathetic customer service!! I was at sheffield city centre store today, and purchased three iteams, the person at check out was way too rude, making faces and ignoring my general questions.
Thank god they are closing this store. With the current attitude of staff they were not able sustain long. Me and my husband always had bad customer experience in this store.
Overall the store offer quite good deals esp on shoes

Réponse de Blacks - Sheffield

Réponse de Blacks - Sheffield
Good selection of products and great prices,staff very helpful and friendly.

Réponse de Blacks - Sheffield
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