blinds4uk.co.uk Avis 

3 618
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have placed five orders with Blinds4UK over the past six years. Delivery timeframe has ranged from 3 to 30 days (I believe terms/conditions provide up to 30 days for supplier to manufacture). You ge... Voir plus

Noté 1 sur 5 étoiles

Absolutely hopeless company! Ordered samples, nothing arrived, chased up three times (one call, rude and dismissive, another the answer phone is on during business hours, no response to emails). Stil... Voir plus

Noté 3 sur 5 étoiles

No fitting instructions so had to google search to find 2 YouTube videos to have any idea what to do. Still had to use own initiative / trial and error to fully work it out which resulted in tab handl... Voir plus

Noté 1 sur 5 étoiles

Brackets are FAR too narrow. That makes it difficult to install the screw fittings, I replaced the supplied screws by longer ones, I recommend that. It sort of works but there is no way I would EVER b... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(3 618)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service.

I managed to lose the brackets for a roller blind. I phoned Bits 4 Blinds and, after a quick chat, they told me what I wanted. I ordered and had the correct bits two days later.
And the price was right.
Very highly recommended.

15 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Do NOT Oder from this company!

Do NOT Oder from this company!! Once they have your money they don’t care if you have nothing at the windows. The blinds are made abroad NOT in the uk. The site will give you a timeframe and the blinds DO NOT arrive within that time. The person on the phone is very rude and told us NO REFUND!! It’s been three weeks this Friday and they told me FEBRUARY 28th!
A lot of these reviews are FAKE!! I have spoken to MARTIN LEWIS and he is very intereste. We will not stop until we expose this HOPELESS company. PLEASE AVOID!!

13 février 2025
Avis spontané
Logo de blinds4uk.co.uk

Réponse de blinds4uk.co.uk

Dear Mrs. Bannister,

Thank you for sharing your feedback. We are sorry to hear that your purchase experience did not fully meet your expectations.

With regard to the delay, we sincerely apologise. The delivery dates provided are always given as estimates, and in this instance, we still met our contractual obligations. We also attempted to provide updates; however, the email address originally supplied during account setup was incorrect. Once the correct email was provided, communication resumed accordingly.

Concerning your comments about the blinds being sourced from abroad, we would like to clarify that we only work with UK-based companies, all of whom are members of the British Blind & Shutter Association (BBSA). While some products are manufactured in factories outside of the UK mainland to help keep costs down, they are still produced to high British standards. Since delivery, we have received no reports of issues with your blinds and therefore trust you were satisfied with the product itself.

Finally, we must address your suggestion that we post fake reviews. This is not only inaccurate but also damaging to our reputation. Such claims amount to defamation, which we could have pursued further, but have chosen not to in this case.

At Blinds4UK, we strive to provide accurate product information, quality products, and reliable service. While we recognise that not every experience will be perfect, we believe that reviews should reflect honesty and factual accuracy.

Kind regards,
Customer Services Team
Blinds4UK

Noté 1 sur 5 étoiles

This company wants to charge £65…

This company wants to charge £65 package and postage, because I live in the Highlands. When I questioned this with them they said it was because I didn't live on the Mainland! They need to look at a map of the UK as Inverness is definitely on the mainland.Yet another company who say they serve the UK but penalise anyone who lives far north.

28 janvier 2025
Avis spontané
Logo de blinds4uk.co.uk

Réponse de blinds4uk.co.uk

Dear Carolyn,

Thank you for sharing your feedback. Delivery charges are set by our suppliers and carriers, and unfortunately, we have no control over the additional costs applied in certain regions. Our approach is to be fully transparent about these charges prior to purchase, allowing customers to make an informed decision.

In this instance, you chose to purchase elsewhere, which is entirely your prerogative, and we hope you were satisfied with your chosen supplier.

Kind regards,
Customer Services Team
Blinds4UK

Noté 5 sur 5 étoiles

Excellent customer service

It was very quick and easy to get through to customer service - and speak to an actual human - which is rare these days. Mary was really helpful. I thought I needed replacement blinds but turns out I only needed to replace the stabilisers, which they ended up giving to me free of charge as they had a spare in the office. It arrived really quickly too - thank you very much. I've had my blinds for 4 years now and still in very good condition.

21 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Blinds4UK: Venetian Blind Review.

Nothing Short of Utter Delight, I know strong praise, however utterly deserved.
‘Flash to bang time’ (order to delivery) was not exactly Amazon Prime like, still, it was not unreasonable either.
The blinds came exactly as advertised and ordered. They were well made, packed, supplied with clear instructions and fitting clips.
One can see mentioned in some reviews that screws, etc, are not included. To that spurious remark I would say in defence of Blinds4UK, their crystal ball probably started to malfunction due to the Chinese virus epidemic. Therefore, it is now impossible for them to know what fixings individual customers require. Likewise, the customers crystal ball malfunction means that they have to wait until delivery before knowing what appropriate fixings they will need. However, most accomplished DIY’s would have anticipated what fixings are appropriate for their particular situation and if necessary prepare not to fail, or, moan about what is in fact their own shortcomings.
To summarise; it actually took me longer to unpack then inspect the blinds, collect the tools and appropriate screws from my garage, peruse the instructions than it did to actually install all three blinds.
My thanks to Blinds4UK.

19 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor Quality and Unreliable Service - Avoid Blinds4UK

I am extremely disappointed with my experience with Blinds4UK. The blinds I received were of poor quality, poorly cut, and had several imperfections. The color did not match the image shown on their website, which was very misleading. To make matters worse, when I reached out to their customer service for a refund, my email was completely ignored. I would strongly advise against purchasing from this company. Stay away

4 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible quality velux window blind

Velux window blackout blind. Awful cheap quality product which lets in a lot of light compared to the original velux blind in another room,
When I contacted the company and sent pictures they just kept asking for different file type pictures, when the ones I sent that were taken on my phone were so clearly showing what the defects were. I honestly just gave up communication as they were so difficult to deal with. If it was possible to attach a picture i would. No offer of a replacement or refund just back and forth with pointless emails. kept saying they wanted to send pictures to their suppliers. My issue was with them, not their suppliers. I would not recommend this company to anyone.

26 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Venetian blinds ordered on this website…

Venetian blinds ordered on this website again. It came shortly after the order. Blinds look superb, as expected. Installation simple and quick. I would recommend this company. Thanks for my another blinds.

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Good quality blinds

Ordered 3 sets of 35mm wooden slat venetian blinds with very long drop lengths in December 2023 for delivery in time for Christmas. They arrived on 19th December, easy to fit, and seemed good quality. Was invited by email to review their performance shortly afterwards, but with wooden blinds I thought I’d wait until they have been up for a few months. They have been up for 8 months as of July 2024, no warping or faults, they are really nice. Great service from the company, email updates at all the points I would expect (order confirmation, delivery day etc.) I phoned twice with questions, the first time answered by Maria who had good product knowledge, the second time no answer but a few mins later a call back from Nick who answered my query. Yep, good experience and I will definitely use again.

19 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Greenhouse

Having ordered and been satisfied with a sample of a white perforated venetian blind ordered 10 blinds of assorted sizes. Communication re progress of manufacture was excellent as was the delivery tracking news. There was a slight problem as one out of three packages missed the transport but this was resolved quickly by customer service with missing package arriving the following day.
All blinds are to the exact specifications required are of a quality equal or better than some bought from competitors.

11 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

What an absolute garbage company to…

What an absolute garbage company to deal with.
We looked on website and picked a colour to suit our kitchen. When it arrived it was about 12 shades different.
On contacting the boss man all he could say was you should have asked for a sample.
Well you should have been more clearer if the company cant tell one colour from another.

To Truspilot. This is a genuine review. If you remove it it will form part of the small claims courtcase.

7 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Misleading information on website

I would definitely not recommend Blinds4Uk.

We read all the information on the website before we measured for our vertical blind. We measured extremely carefully but it arrived 3cm too short.
The main issue was that written in red lettering on the website it says ‘We will make the blind size to the measurements specified by you on order, less any deductions as outlined on the product information tab.’
The product information tab said: Height Deductions : Minus10mm
So we measured with the understanding that just 1cm would be taken off. But no… 4cm was taken off!! Although it is not mentioned in the height deduction section, an additional 3cm is taken off for the depth of the headrail. (In fact, this isn’t mentioned anywhere at all.)
When ordering online you are wholly reliant on the information on the website being accurate, and when it isn’t, and you end up out of pocket for something that is not your fault, it is annoying and upsetting.
Anyway, our blinds were too short, and cannot be used. Some of the louvres were also damaged.
The company aftersales was completely useless. They said the blinds were made to our specifications, which seems to be the way they respond to a lot of customers with a grievance, even though the measuring information they provide is incorrect and misleading.
After advice from a friend who is a consumer rights lawyer, we rejected the item, but the company refuse to do anything at all about it. Like lots of other people who have given poor reviews, we are now following the line of a report to trading standards and applying to our credit card for reimbursement.
The only good thing about the whole debacle is that this was just one blind we were testing to see how it looked before ordering over £1500 more blinds for our large conservatory. We had a lucky escape!

2 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor quality

Bought a made to measure black out blind from this company and the plastic cord constantly breaks and comes away from the roller.
Absolute pain so have had to order another blind just a few months after purchasing this one

26 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Seems they don't have their measurements right

I ordered a recess blind and provided the exact measurements. Arrived fine, but upon fitting I found it far too loose. The spring end for securing it in place can press in over a cm, but the sizing means it's completely extended when in place and barely holding on by less than 1mm. I've confirmed I provided the right size and they've dismissed it as not their issue in my communication with them. If this is how they make them, then I think ordering 1cm wider than you need is the only way it would work. Why when ordering exact fit they don't account for this.

Giving 2 stars as it was delivered in good time, generally seems fine and they did reply to me. But it was a complete waste of money and I won't be using this company ever again.

21 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Frustrating and unprofessional…

Frustrating and unprofessional experience with this company never had a problem before. They sent me a vertical blind which had a faulty head rail the Louvre holders were misaligned so blind would not open or close properly. I could not believe the replacement was in the exact same condition. Clearly the suppliers Quality control was non existent. I had to dispose of 2 huge, useless vertical blinds as the supplier did not want them back ! Eventually got refund but in my mind this supplier was a complete waste of time. Avoid.

19 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Intu Venetian Blinds

We ordered an Intu Venetian blind for our balcony door a few months ago, arrived in a week, was so easy to install and we just love it soooo much. Great communication and a perfect service. Thank you Blinds4UK.

1 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Inaccurrate sizing; terrible customer service

I ordered a blind to fit a specific recess. The blind is too short and falls out of the brackets.

Customer service is utterly useless, so I'm having to report them to Trading Standards and dispute the transaction on my credit card.

Avoid them like the plague.

5 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great value and high quality product.

Really helpful over the phone. Great value and high quality product. Only company I could find that could make a roller blind the size I wanted, without any joins in the material. Fast delivery. Would happily recommend them.

21 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Ordered blinds and was told 3-5days for…

Ordered blinds and was told 3-5days for delivery after waiting weeks to be made as it was wooden Venetian tapes . Waited this timescale and two weeks later order had to be chased up . They ended up losing the blinds and couldn’t locate so waited another 3-5days for others to get remade. When eventually arrived the valance was wrong colour . I have emailed on 18th and for a valance I have to wait until 3rd January after my Xmas guest have been with different embarrassing blind colours . The incompetence of this manufacturer is utterly terrible. All in my blinds were due to be delivered on 1st of December in plenty time and didn’t get them until 17th . I would avoid blinds4uk the worst experience ever . Apologise are worthless would not recommend to buy from them

16 décembre 2023
Avis spontané

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