The staff are extremely helpful and professional when dealing with you as a customer, nothing is too much trouble for them. If you are unsure about anything, go and speak to them because if they do n... Voir plus
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Lisez les avis des autres
I purchased a 3m square metal pergola together with the matching furniture from Blue Diamond in Rake, Hampshire recently. The lady, Sarah, who sold it to me was excellent! She was knowledgeable abou... Voir plus
L'entreprise a répondu
Restaurant at Lower Morden gone rapidly downhill. Have lunched here for many years but the last time the value and quality extremely poor. A small round quiche, tasteless, budget style. One lettuce... Voir plus
L'entreprise a répondu
Visit today to Nailsworth garden centre and never disappointed ,the staff are lovely always smiling ,had a slight problem and the store manger went out of his way to find a solution for us and we came... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Coordonnées de contact
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernesey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Excellent
7 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had there wonderful afternoon tea,it…
We had there wonderful afternoon tea,it was outstanding 👏. The staff were excellent and very helpful first class 👏.
14 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Vince,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Great products and excellent service…
Great products and excellent service when needed. The coffee and cake shop is a great place to meet and the Blue Diamond ladies clothing line Cerulean is also really good value for money.
15 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon, Clar Medland,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Knowledgeable Staff and reasonable…
Knowledgeable Staff and reasonable prices on a wide range of Gardening Goodies!
16 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon, Nick Horsley,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
wanted to buy something the moment I…
I wanted to buy something the moment I got to the door. The pots of flowers looked beautiful, so much choice, and when I went in it just got better. I could have spent a fortune. They had a lot of offers with a blue diamond card. I got 2 for 1 on bird feed. I also bought from the clothes and shoe department. The staff were very friendly and helpful. When I got to the till, I couldn't find my card. The lady on the till said they were unable to look it up on their system anymore, but didn't want me to miss out. She spent some time helping me find it online in the portal on my phone. I appreciated that; it saved me money, which is always good. I enjoyed the time I spent in there.
15 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Julie M,
Thank you so much for your wonderful 5-star review.
We are delighted to hear you enjoyed your visit and found so much to choose from. It is especially lovely to know our checkout colleague was able to help you access your Blue Diamond Card and ensure you didn't miss out on your offers.
We truly appreciate your kind comments and look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Another great day out at Melbicks…
Another great day out at Melbicks garden centre,a good range of plants and shrubs at competitive prices and a cup of tea if you want one.
14 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Paul Towie,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
A Delightful Garden Centre We had a lovely time at Blackdo
We had a lovely time at Blackdown Garden Centre last Tuesday afternoon.
We brought my Granddaughter along she is a teenager and enjoys looking around we can always find something to brighten her day .
Once again the Restaurant was outstanding excellent service as always.
Thank you staff for another amazing experience.
14 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Friend of Ted,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Lovely place for food
Went for breakfast with family. Lovely meal and service was excellent.There are a lot of young servers at the weekends but they are very well trained and polite. It is my go to place at Springfields.
11 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Kate Templeman,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Well planned shop
The shop was cool , tidy and well laid out. Good selection of plants outside which looked cared for , not left to wither in the heat. Plenty of staff around for advice.
Everyone we spoke to was friendly and helpful.
Very large parking area with generous sized bays so you can open the doors and boot to get all your plants safely stowed for the journey home.
16 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Kay Burton,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Great garden centre
Great garden centre. Many different plants to choose from that are well looked after and plenty of options when it comes to gifts and houseplants too.
11 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon, Claudine Albersammer,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
I absolutely love going to this garden…
I absolutely love going to this garden centre. There is so much to see and buy the clothes are absolutely amazing so are the shoes and the bags. It’s a lovely experience as well. I also thoroughly enjoy going to the lovely themed coffee shop to have a nice cappuccino and a beautiful piece of cake. I have also eaten in the restaurant part of the garden centre which is also extremely good.
14 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Mrs Ward,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Great Garden Centre
East Bridgford Garden Centre is a great place to go to eat and shop for all types of garden items and plants, clothes, gifts and food items including an excellent butcher. We spent a lovely afternoon there.
13 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Sarah Wilcox,
Thank you so much for taking the time to leave such a wonderful review on Trustpilot!
We are delighted to hear that you enjoyed your visit to East Bridgford Garden Centre and that you had a lovely afternoon exploring the garden centre, shops, and restaurant.
It is also great to know you appreciated the wide range of products and our food hall.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Zero customer service exists
I was informed by Calor that I could return a patio gas canister to Redfields. A Blue Diamond Garden Centre. They suggested I phone before going so I did. The phone rang all the time with no one answering. I decided to drive there with my phone on hands free. It took me 20 minutes to get there with the phone ringing all the time. I arrived at the help desk to be met by a sign saying please go to the tills for help. I saw someone behind the counter and said to them I wanted to return the canister. They told me that I couldn’t. They insisted that they hadn’t been a Calor dealer in years. I had bought the canister from them before. I asked where I could dispose of it and was met with a blank gaze. Eventually one of the staff suggested the tip and told me that their phone hadn’t been ringing for the last 20 minutes and that they didn’t have a customer help desk anymore. 1) Why list a telephone number online for Redfields if no one will answer it? 2) Why tell me I could take the canister to the tip when I have found out I can’t? 3) Why not have a place to refer me to, to return the canister when I had bought it from them before? I can’t have been the only person who bought a canister from them to be returning it to them. 4) why is there no customer service? Are customers not important? Do you just want their money and then anything after that is “not my problem?” Have tried to email the below but it keeps bouncing. It seems an AI bot is responding as this email address given doesn’t work. My point exactly…. Zero customer service exists for this garden centre.
14 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Mrs Garner,
Thank you for taking the time to share your feedback via Trustpilot.
Please accept our sincere apologies for the frustration and inconvenience you experienced during your recent visit to Redfields Garden Centre. We are sorry to learn that you were unable to obtain assistance over the telephone and that you were left feeling disappointed by the information you received regarding your Calor gas canister.
We would welcome the opportunity to discuss the points you have raised in more detail please. Can I ask you to please contact us directly at customerservice@bluediamond.gg and we will be able to look into this further for you.
Thank you, and we look forward to hearing from you.
Kind regards,
Blue Diamond Customer Services
20.7.26
Please email; customerservice@bluediamond.gg
I’m very pleased
I’m very pleased with the service and product brought from Blue Diamond.
Quick delivery. Our new pergola looks fantastic in the garden.
16 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Hi George,
Thank you so much for your wonderful Trustpilot review.
I am delighted to hear that you are pleased with both the service you received and your new pergola. It is great to know that your order was delivered quickly and that it looks fantastic in your garden.
We hope you enjoy it for many years to come and look forward to welcoming you back to Blue Diamond again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Easy to Shop at Melbicks
We usually make a quick visit when we're in the area. I needed compost, so went straight to the tills and a lovely girl sorted out our payment and a helpful young man came to load our car, it made it so easy not having to take the compost all through the store to pay for it.
11 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Margaret,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond Garden Centres and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
I recently visited Canterbury Chartham…
I recently visited Canterbury Chartham Garden Centre with the intention of purchasing a few David Austin roses and (Harkness *not stocked) June is usually the perfect time to view and buy roses, so I was really looking forward to the visit.
Unfortunately, I was completely shocked by what I found. The condition of the roses was extremely poor—dry, under-watered, and showing clear signs of disease & stress, including black spot, Rose Rust, yellowing leaves, and faded, dead blooms. There was a large amount of stock, but much of it appeared old and as though it had been sitting there for quite some time.
Given the premium price and reputation of these roses, I expected them to be well cared for and properly maintained. Sadly, this was not the case at this particular Blue Diamond garden centre.
A very disappointing experience and such a shame to see.
18 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Tedi,
Thank you for taking the time to share your feedback via Trustpilot.
Please accept our sincere apologies that the condition of the roses at Canterbury Chartham Garden Centre did not meet your expectations. We are disappointed to hear of your experience, particularly as you had made a special visit to purchase David Austin roses.
Your comments have been shared with the Garden Centre management team so they can review the condition and presentation of the plant area. We appreciate you bringing this to our attention.
We hope to have the opportunity to welcome you back for a much more positive experience in the future.
Kind regards,
Joanne
Blue Diamond Garden Centres
Found everything I needed and a lovely…
Found everything I needed and a lovely experience walking round
10 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning,
Thank you for taking the time to leave us such a lovely Trustpilot review.
We are delighted to hear that you found everything you needed and that you enjoyed your visit to our garden centre. Your kind comments mean a great deal to us and our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Always like going to the garden centre…
Always like going to the garden centre for a cup of tea. Had lunch yesterday,although the heat was diabolical inside the dining area the staff we spoke to were extremely pleasant and helpful. Although there was one presumeably the supervisor? could have help the rest out in the heat. The food was extremely good and large portions. Well done ladies. Thank you
8 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Vi Cook,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us and our Blue Diamond team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Don't expect to find the exit in a hurry
We visited the Trentham centre for the first time and found it to be well up to the excellent standard we are used to, but using the trick of making it difficult to get to the exit without having another full tour of every department is most annoying and needs reviewing.
5 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Brian Garmen,
Thank you for taking the time to leave your review via Trustpilot.
We are delighted to hear that your first visit to Trentham Garden Centre met the high standards you have come to expect from Blue Diamond.
We also appreciate your comments regarding the store layout. Customer feedback is invaluable, and your observations have been shared with the Garden Centre management team for consideration.
We hope to welcome you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
This is a review for their restaurant
This is a review for their restaurant. No aircon. Jacket potato cane without any butter at all, a tiny side salad that was brown at the edges. No taste to the meal, very disappointing, and fairly expensive
9 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Sara Camp,
Thank you for taking the time to leave your review via Trustpilot.
Please accept our sincere apologies that your recent restaurant visit did not meet your expectations. We are sorry to hear that you were disappointed with your meal and the restaurant environment.
If you experience any issues during your visit in the future, we would kindly ask that you bring them to the attention of the Restaurant Manager or a member of the team before you leave. They will always do their very best to resolve any concerns and ensure you leave satisfied.
Thank you again for your feedback.
Kind regards,
Blue Diamond Garden Centres.
Great all round experience
Great all round experience. The staff are friendly and knowledgeable.Wonderful choice of clothes, quality plants delicious scones and tea. Well worth a visit
3 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Sylvia,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us and our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
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