The staff are extremely helpful and professional when dealing with you as a customer, nothing is too much trouble for them. If you are unsure about anything, go and speak to them because if they do n... Voir plus
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Lisez les avis des autres
Visit today to Nailsworth garden centre and never disappointed ,the staff are lovely always smiling ,had a slight problem and the store manger went out of his way to find a solution for us and we came... Voir plus
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I purchased a 3m square metal pergola together with the matching furniture from Blue Diamond in Rake, Hampshire recently. The lady, Sarah, who sold it to me was excellent! She was knowledgeable abou... Voir plus
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Had a problem with the parasol I purchased last summer, so spoke to Steve at my local Blackdown garden centre. I was hoping for some advice but instead Steve arranged a replacement under the warrant... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Coordonnées de contact
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernesey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Excellent
7 k avis
Aucun historique récent de demande d’avis
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A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Well worth a visit …
Absolutely love this garden centre- great for all the plants & literally everything else you could want for the garden, the clothes range is just brilliant- not cheap ( though have picked up the odd bargain in the sales) but the clothes are excellent quality & there's a huge choice. The café is also excellent- again, not cheap, but delicious. All the staff are always very friendly. Thoroughly recommend
1 juillet 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Kate Heal,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond Garden Centres and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Percy Throwers blue Diamond has a store…
Percy Throwers blue Diamond has a store packed with a great variety of products. The store is bright and clean. We visited all areas of the store on Monday 29 June, and my friend shopped in Bonmarche. We visited the restaurant too which was clean and service was efficient. We opted for omelettes off the brunch menu which were ok but not great. We moved to plants next and I got 2 packs of bedding plants and my friend also got two.
I did return on Thursday 2 July with another friend and the fish and chips was superb. More plants bought! It’s a difficult time for garden centres with windy but hot conditions.
29 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Ann Star,
Thank you for taking the time to leave your review.
We are delighted to hear that you enjoyed visiting Percy Thrower's Garden Centre and appreciated the wide variety of products, our clean and welcoming environment, and the efficient service from our team. It's also wonderful to know that you returned for another visit and enjoyed the fish and chips so much!
Thank you for your understanding regarding the challenges that the recent hot and windy weather brings for our plant teams. We truly appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Plenty of choices .staff have good…
Plenty of choices .staff have good knowledge of products.
27 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Mr Rodney Carden,
Thank you for your lovely review.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Great day at Gillingham, Dorset
Friendliness of the staff, quality and variety of the products. And the cleanliness. We always enjoy our outings there and our lunch.
25 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good evening Irene,
Thank you for your lovely review.
We are delighted to hear that you enjoy your visits to our garden centre and that the friendliness of our team, the quality and variety of our products, and the cleanliness of the centre all contributed to such a positive experience.
Your kind comments mean a great deal to our team and will be shared with them.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Having criticised the service and…
Having criticised the service and quality of plants, we received on our last visit to Percy Throwers garden centre in Shrewsbury, we thought we would give them another try today.
We were pleasantly surprised, the staff were very knowledgeable and couldn't have been more helpful, the plants on display all looked healthy and well watered.
The shop and restaurant were spotless.
We will be back,in the autumn when you have the plant we wanted back in stock.
Well done, keep up the good work.
28 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Trevor Childs,
Thank you for giving us another opportunity and for taking the time to share your experience via Trustpilot
We are delighted to hear that your recent visit to Percy Thrower's Garden Centre was such a positive one and that our knowledgeable and helpful team, healthy plants, and clean shop and restaurant made a real difference.
Your kind comments will be shared with the team, who will be thrilled to receive your feedback. We look forward to welcoming you back in the autumn and hope we have the plant you're looking for.
Kind regards,
Joanne
Blue Diamond Garden Centres
Réponse de Blue Diamond Garden Centres
Good evening Beverley,
Thank you for your lovely review.
We are delighted to hear that you found our garden centre to be lovely!
Your kind comments mean a great deal to us and will be shared with the team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Lovely place had breakfast which was…
Lovely place had breakfast which was very disapointing ....
24 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Tsz Fung,
Thank you for taking the time to leave your review on Trustpilot.
We are pleased to hear that you enjoyed the surroundings of our garden centre. However, we are very sorry to learn that your breakfast experience was disappointing.
We always encourage customers to speak with a member of our Restaurant Management team during their visit should anything not meet their expectations. Our team would always welcome the opportunity to address any concerns at the time and ensure that every effort is made to resolve any issues and provide an enjoyable experience.
Please accept our sincere apologies once again.
Kind regards,
Blue Diamond Garden Centres.
Disappointment/ annoyance
I have been going to Melbick Garden Centre in Brownhills for years. It has not always provided good service but I have put up with it - examples are as follows, I bought an orchid, it had scale insect, I didn't notice and it infected my whole collection, resulting in the loss of two plants, I also bought clothes which pilled when i had worn them once and plants that died even though the instructions had been carefully followed. I have not complained. I have accepted this is the way things are as I have been too busy to challenge anything, but today has drawn a line. Today I bought a rose, a fuchsia and an orchid, the total came to around £65. At the till I did not have my points card. The cashier said she could not search for me on the system as searching had stopped on the 1st June. This was news for me. I had bought over £30 of plants in May, they searched for my registration, nothing was a problem, nothing was mentioned about any change. Todat there was nobody in the queue, staff were standing about. They could have said 'we will do it this time, but next time you will need your card or the app". If you are going down the 'what do you think of our service' route, some of your staff need training.
23 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon, Angie White,
Thank you for taking the time to share your detailed feedback via Trustpilot.
Firstly, we would like to sincerely apologise that your recent visit to Melbick Garden Centre left you feeling disappointed.
We are particularly sorry to hear about the issues you have experienced with previous purchases, and appreciate that you chose not to raise these concerns at the time.
Regarding your recent visit and the Diamond Club card search process. The changes to the postcode search procedure have been introduced to support customers accessing their digital Diamond Club membership.
We are sorry that the colleague was unable to provide the level of assistance and explanation you expected on this occasion.
Should you require any further support and guidance, please do not hesitate to contact us directly via the email address we have added below for you;
customerservice@bluediamond.gg
Kind regards,
Blue Diamond Garden Centres.
A very Happy Experience!…
we visited the Woburn Sands Blue Diamond on 16th June. Although I frequently visit to meet friends and my brother this was special as it was to celebrate my brothers 74th Birthday. So there were 4 of us. We had such a lovely lunch; the food was excellent and the service exemplary, as usual. We were served by Estelle, Sara and Linda. They even sang Happy Birthday!Must include congratulatins to the chef and everyone in the kitchen.
16 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Rosemarie Evans,
Thank you for taking the time to share your wonderful feedback on Trustpilot.
We are delighted to hear that you chose Woburn Blue Diamond Garden Centre to celebrate your brother’s 74th birthday and that you all enjoyed such a special lunch with us.
We will be sure to pass on your kind comments to Estelle, Sara, Linda, and the chef who will be thrilled to know they helped make the occasion memorable.
Thank you again for your kind words and we look forward to welcoming you, your friends and family back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Filthy tables and floor, again.
Visited the cafe whilst at Endsleigh garden centre today and it was awful. Just about every vacant table, and there were lots, was filthy with used crockery and cutlery everywhere. A person came and cleared the tables but didn't wipe or sanitise any of them. Hygiene level disgraceful and I intend to report this to the food standards agency as it is not the first time I have experienced this in this place.
21 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Tony Scull,
Thank you for sharing your review via Trustpilot.
Can I ask you to contact us directly here at Blue Diamond via the email address below, as the Restaurant Manager would like to discuss your comments directly with you please:
customerservice@bluediamond.gg
Thank you, and we look forward to hearing from you.
Kindest regards,
The Blue Diamond Garden Centres Team.
Its a lovely garden centre not just…
Its a lovely garden centre not just dealing with gardening, its got quirky stuff, booze, cakes, clothing and much more. We love visiting everytime we come on holiday. Nice cake & tea in the restaurant
17 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Martin,
Thank you for taking the time to share your lovely feedback via Trustpilot.
We are delighted to hear how much you enjoy visiting us and that you appreciate the wide variety of products we offer, from plants and gardening to homeware, clothing, treats, and more.
It is wonderful to know that visiting our Blue Diamond Garden Centre has become part of your holiday trips, and we are pleased you enjoyed taking time to relax with a tea and cake in our restaurant.
We look forward to welcoming you back again on your next visit.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Dylan was an excellent member of staff
Dylan was an excellent member of staff, assisting me with my choices of plants, also excellent to talk to
18 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Jake,
Thank you for taking the time to share your lovely feedback via Trustpilot.
We are delighted to hear that Dylan was able to assist you with your plant choices and provide such a friendly and helpful service. We will be sure to share your kind comments with Dylan, as recognition like this means a great deal to our teams.
Thank you again, and we hope to welcome you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Busy Bee is beautiful.
We visited your Busy Bee centre in Ryde yesterday and were overwhelmed with the transformation. We’d heard from several people how different it is now. It’s a beautiful garden centre and we were especially impressed with three things.
The first being the plants, the quality is second to none. Both indoor when you first walk in ~ wow factor! And the outdoor plants, what a selection!!!
The second was the new layout, we loved walking through the household section, what stunning things you now have! I couldn’t resist your new candles and home fragrances.
And the third was the customer service provided by Kevin on the check outs. What a cheerful man, it was very busy and he gave everyone the same attention. We were watching from the queue and he should be a role model across your shops! After running our own hotel in Shanklin for many (too many!) years we know good service.
We will most definitely come back with our bigger car next time.
17 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning,
Thank you so much for taking the time to share your wonderful review following your recent visit to our Busy Bee Garden Centre.
We are delighted to hear how much you enjoyed the Blue Diamond transformation and that you were impressed with the plant quality, new layout, and our wider range of home and lifestyle products. Your kind comments will make a great deal to the team.
We are especially pleased that Kevin provided such a memorable level of customer service. We will be sure to share your lovely feedback with him, as well as the wider team. Recognition like this is always greatly appreciated.
Thank you again for your support and kind words.
We look forward to welcoming you back for another visit soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
excellent range of products
excellent range of products, efficient and friendly staff
10 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Mr David Renshaw,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Well worth a visit!
Barton Grange has an excellent range of products for sale. Lots of quirky gifts & the farm shop has high quality delicious food items. The customer service is of a high standard, friendly & helpful, nothing is ever too much trouble for them. I would definitely recommend a visit.
7 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Sue Lamb,
Thank you for taking the time to share your review with us following your recent visit to our Barton Grange Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Alfresco Pergola
My wife and I recently purchased an "Alfresco" 3mx 3m pergola from Grosvenor Garden Centre, Chester, and we were disappointed to learn that they could not offer any guidance regarding its construction. They could not offer to build it, or to supply any information regarding who we could approach. We are both in our 80's, and so building this ourselves was not really an option. Whilst the instructions for the build were comprehensive, we quickly realised that we would need to seek help. Unfortunately, our search produced number of 'Handyman' offers, but none with experience of putting up a pergola. It is recommended that at least two people would be required, but in our experience a minimum of 3 is required at some stages of the construction. We finally decided on a company who sold and erected garden rooms thinking they might be a better choice, but one week after the build we find problems with the blind mechanism and we wait for them to return to fix. In my view Blue Diamond should not really be selling these high price items without the back up of offering a construction service.
11 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Clive,
Thank you for taking the time to share your feedback with us via Trustpilot.
Firstly, we completely understand your concerns regarding the difficulties you have encountered arranging suitable support.
Unfortunately, Blue Diamond does not currently offer an installation or assembly service for our garden rooms. However, we do have teams available to provide guidance and support both before and after purchase, and we are always happy to assist with product queries wherever we can.
I hope the matter with the pergola you purchased elsewhere has now been resolved for you, and you are able to enjoy your pergola as intended.
Kind regards,
The Blue Diamond Garden Centre Team.
My husband and my self had a Sunday…
My husband and my self had a Sunday dinner here today,
I ordered lamb he had three meat selections.My partner
pulled a quite sharp chicken bone from his mouth which
caused discomfort with his teeth during the meal. We had to order extra gravy as the meal was COLD.We never
send food back(horror stories as why not to).We addressed this after and waited quite a while for them to
come over and see to our issues with the meal. We were met with I am sorry! We have been for food on many
occasions and not had any problems! But we just felt like
we could not just walk out without complaining as it was not cheap! We will never return for a Sunday dinner and are highly disappointed about how we were treated!
terrible service! If you want a hot decent Sunday dinner look elsewhere. Hope this saves someone some money!
14 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good evening Caroline Hallam,
Thank you for sharing your review via Trustpilot.
Can I ask you to contact us directly here at Blue Diamond via the email address below, as we would like to discuss your comments directly with you please:
customerservice@bluediamond.gg
Kindest regards,
The Blue Diamond Garden Centres Team.
I visited Trelawney today
I visited Trelawney today. Amazing stock and lots of great offers on bedding plants. Staff really helpful both at till and with loading car.
13 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Graham J,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Trelawney Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A very pleasant way to spend a few hours.
There is always a nice calm atmosphere in the garden centre so browsing isn’t to be rushed. The plants are first class and expert advice is always available. The clothes, homeware and gift selection is also very good with plenty of choice.
3 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Les Parker-Garner,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A lovely trip to Matlock garden centre
A lovely trip to Matlock garden centre. Lovely plants, restaurant and friendly helpful check out staff.
9 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Helen Legood,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Matlock Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
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