The staff are extremely helpful and professional when dealing with you as a customer, nothing is too much trouble for them. If you are unsure about anything, go and speak to them because if they do n... Voir plus
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Lisez les avis des autres
Visit today to Nailsworth garden centre and never disappointed ,the staff are lovely always smiling ,had a slight problem and the store manger went out of his way to find a solution for us and we came... Voir plus
L'entreprise a répondu
I purchased a 3m square metal pergola together with the matching furniture from Blue Diamond in Rake, Hampshire recently. The lady, Sarah, who sold it to me was excellent! She was knowledgeable abou... Voir plus
L'entreprise a répondu
Had a problem with the parasol I purchased last summer, so spoke to Steve at my local Blackdown garden centre. I was hoping for some advice but instead Steve arranged a replacement under the warrant... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Coordonnées de contact
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernesey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Excellent
7 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A lovely trip to Matlock garden centre
A lovely trip to Matlock garden centre. Lovely plants, restaurant and friendly helpful check out staff.
9 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Helen Legood,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Matlock Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Always a great experience at this…
Always a great experience at this garden centre,plants always healthy,so many nice clothes to choose from and some bargains too.Purchased my garden furniture from there and always get my heart shaped slate tiles from there,haven’t been in restaurant recently but due to visit next friday
6 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Paula Featherby,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A CRYING SHAME
I would not have given Leaf Creative, Huntley even one star after my visit there on Tuesday! I went with my partner to source a special rose for a friend as it has been; by a long way; the best plant centre in the locality. Only to find the plant area littered with fallen plants, broken branches and crushed flowers, spilt compost and empty pots. Yes, the weather was breezy on occasion but that didn't account for the devastation. Additionally, when I picked up a plant to rescue it the compost was bone dry. This wasn't just a simple one off event. They had been neglected for many days. We tried to have lunch but more than half of the menu was not available as they were short on supplies and had no chef! Our selections from the very limited choices were presented well below par. The staff at Leaf Creative have been very good at their job and welcoming but they are now clearly disenchanted and struggling to give customer satisfaction. All in all management of the transition between companies has either suffered from ineptitude or deliberate sabotage.
I am still negatively moved about what I experienced on Tuesday. I have been a very regular visitor and purchaser of the quality plants and goods which used to be available but will not be going back until I learn that normal service has been resumed.
The previous owner must be horrified to learn what has become of his enterprise.
9 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good evening Lynne Peachey,
Thank you for taking the time to share your feedback on Trustpilot.
I am very sorry to hear that your recent visit did not reflect the experience you have come to expect from Leaf Creative, and we sincerely apologise for any disappointment caused.
The transitional period following the recent acquisition to the Blue Diamond Group can sometimes present challenges, and our teams are working diligently to manage these whilst continuing to provide the standards of service customers expect.
Thank you for your patience, understanding, and continued support during this period.
Kind regards,
The Blue Diamond Garden Centre Team.
Excellent choice of plants
Excellent choice of plants. Great friendly informative staff. A very good overall experience.
6 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Sally,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lovely afternoon tea
Visited Van Hague garden restaurant for afternoon tea today in Great Amwell. Had a really delicious tea with three friends. Such a reasonable price as well. Beautifully presented and lovely staff checking we were ok and topping up our tea pots.
We will be returning soon!
10 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon, Sally Cochran,
Thank you for taking the time to share your review with us following your recent visit to our Van Hage Garden Centre and Restaurant.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Riverside Cafe Barton Grange
The visit to the Riverside Cafe was excellent as always.
The food is always very good with a good selection to choose from.
The staff are always very friendly and helpful. It makes such a difference.
Thank you
7 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Alison,
Thank you for taking the time to share your review with us following your recent visit to our Barton Grange Garden Centre, and Riverside Cafe.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
all staff are excellent
all staff are excellent, and lovely merchandise a pleasure to visit and spend quality time there with real people thank you
8 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good evening Steph Hart,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating!
Your extremely kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
very rigid Menu
very rigid Menu - 4 friends decided to have a sunday lunch 0n 07/06/26 at the restaurant in Newent glos.
staff were friendly enough but not trained to deal with changes.
i could not have the scampi because chicken is also fried in the same fryer - so i opted for ploughman and asked to omit the ham and pork pie as i need kosher meals. this they said would do but the charge would be the same ??? surely this cannot be right ???
then asked for cheese salad which they refused as not on the menu !!! by this time i was getting really frustrated do just decided to order anything that looked vegetarian - which came in tiny bowls.... asked for this to be served with the bread they do for sandwiches once again refused and was given ordinary bought in sliced bread bought from supermarket with butter.
asked for coleslaw which did not arrive and on asking said it was not added so not paid for!!
one of my friends asked for chips with her sandwiches but was served crisps by mistake which was changed
one of the other friend ordered the kale and squash pie with mash potatoes - this came with roast potatoes again on questioning this taken away with a grump and brought back with all other vegetables taken off and a dollop of mash potatoes dumped next to the pie !!!
a very disappointing sunday lunch.
an e-mail came asking for feedback - so i did and the reply i had was it is what it is they do not change things on the menu i find this very hard to understand !!
hence this review on trustpilot - as more people need to look at the menu before they decide to eat here.
Reply to the reply received:
There is no mention of all the orders that were taken down incorrectly.
Unfortunately due to your rigidity will not be eating here again.
As the response we have received are not customer friendly 🙄
7 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Shirin Hassanjee,
Thank you for taking the time to share your feedback via Trustpilot.
We are aware of your direct correspondence dated 9.6.26.
Please accept our apologies that the Restaurant Manager's direct explanation was not sufficient to address your concerns.
Our restaurant menus are carefully designed and, unfortunately, we are unable to make changes or substitutions to menu items outside of the options offered. Whilst we appreciate this may not suit all dietary preferences and requirements, this policy helps us maintain consistency, quality, and efficient service for all customers.
For future guidance, we would recommend reviewing our restaurant menu prior to your visit, which can be found here:
https://www.bluediamond.gg/our-restaurant-menu
Kind regards,
The Blue Diamond Garden Centre Team.
A Joke, disabled parking then walk a maze to exit.
Went to one in wendover yesterday, It must have breached disabled rules by having the parking, but making you walk round a maze of hundreds of yards to exit. Glad we didnt purchase anything to carry.
WON'T BE VISITING AGAIN, WILL STICK WITH CHIPPERFIELD AS USUAL. 50% off large garden tubs at present.
9 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Mrs Mary Fenton,
Thank you for taking the time to share your feedback via Trustpilot.
We are sorry to hear that you found the layout of our Worlds End Garden Centre difficult to navigate and that this impacted your overall shopping visit.
Your comments have been noted and will be shared with the centre management team for their awareness.
Whilst we are naturally disappointed to hear that you do not currently plan to return to our Worlds End, Wendover Garden Centre, we do hope you may reconsider in the future.
Kind regards,
The Blue Diamond Garden Centre Team.
Fantastic shopping and eating experience at Blue Diamond Gardening Centre. Stour Valley Chartham.
I visited the Blue Diamond Garden centre in the Stour Valley retail park Chartham on 6th June. We had a wonderful shopping experience with lots of different sections to browse and buy. The clothing and home sections had a great selection of goods at very reasonable prices.
We finished off by having lunch in the cafe/restaurant. I was very impressed with the choice of food and beverages on offer and at reasonable prices. The food was delicious and presented nicely. . The staff in the cafe were all very helpful and friendly. The cafe is bright and airy.
We enjoyed the experience so much we returned 2 days later to try something else on the menu which was also excellent.
The cakes were amazing.
6 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Pippa,
Thank you for your wonderful review.
We are delighted to hear that you enjoyed your visits to our Canterbury Chartham Garden Centre and that you found so much to browse across the various departments. It is especially pleasing to know that you enjoyed the restaurant experience, from the food and service to the amazing cakes!
Your kind comments will be shared with the team, who will be thrilled to hear that they helped make your visits so enjoyable.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Staff are always helpful and friendly
Staff are always helpful and friendly, also like the set up of the garden centre everything is easy to find. Restaurant is very good reasonably priced food usually very good
4 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good afternoon Yvonne Boyce,
Thank you for taking the time to share your review and survey with us following your recent visit to our Blue Diamond Garden Centre and Restaurant.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
BARTON GRANGE (now blue diamond)
BARTON GRANGE (now blue diamond)
What a disappointment. Many of the plants obviously had lack of water as they were wilting and didn’t look healthy. The place was crammed with plants on trollies waiting to be either put on display or taken to the compost heap. Difficult to get around due to these trollies.
Blue Diamond not a patch on the previously owned Barton Grange.
Will NOT be going back for another visit.
8 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good evening Roger Caw,
Thank you for taking the time to leave your thoughts via Trustpilot.
We are sorry to hear that your recent visit to Barton Grange left you feeling disappointed.
We take great pride in providing our customers with an extensive selection of quality plants at excellent value, alongside a welcoming and enjoyable shopping experience. I am therefore sorry that, on this occasion, your visit did not reflect the high standards we strive to deliver.
Kind Regards,
Blue Diamond Garden Centres.
Lovely garden centre
Lovely garden centre ,wide range of wonderful products and lovely staff
5 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Anne,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Blue Diamond Garden Centre.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
SPECIAL GARDEN CENTRE
Fantastic garden centre the positioning of the building is excellent from the gardens , restaurant and garden facilities is a breath of fresh air. The staff are also very helpful with any questions you have . CONGRATULATIONS TO ALL👍👍
3 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Richard Hanson,
Thank you so much for your wonderful review.
We are delighted to hear how much you enjoyed your visit and that you appreciated the layout of the garden centre, gardens, restaurant, and outdoor areas. It is especially pleasing to know that our team were able to assist you and provide helpful service throughout your visit.
Your kind words and congratulations mean a great deal to us, and I will be sure to share your feedback with the entire team.
Thank you once again for your support, and we look forward to welcoming you back soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Lovely afternoon out
I’ve been to Blue Diamond garden centre in Cardiff a few times now and it’s so nice to visit. There’s always lots of choice, even ‘out of season’, it’s always busy and the staff are lovely.
25 avril 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Helen,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Cardiff Garden Centre.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
As always the garden centre is well…
As always the garden centre is well laid out with plenty of choice. Service is great and the staff are always very helpful
2 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Susan Clarke,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Blue Diamond Garden Centre.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Having visited for so long we feel we…
Having visited for so long we feel we know the staff. Always helpful and even refund guarantee on plant dealt with easily.
Restaurant is our “go to” for coffee etc even though we live 16 miles away.
2 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Angela,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Garden Centre and Restaurant.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Blue Diamond Garden Centre, Woburn Sands
Visited our local GC in Woburn Sands. Found staff to be very knowledgeable on plants and where they could be found in store. Checkout staff were very warm and very efficient and I was served promptly. I found everything I needed and more. Highly recommend a visit.
29 mai 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Mrs Terry Young,
Thank you very much for your wonderful feedback.
We are delighted to hear that you enjoyed your visit to Woburn Garden Centre and that our team were able to assist you with their plant knowledge and friendly service. It is especially pleasing to know that you found everything you needed and were served promptly at the checkout.
Your recommendation means a great deal to us, and I will be sure to share your kind comments with the team.
We look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Hadn't been to Frost's in Woburn Sands…
Hadn't been to Frost's in Woburn Sands for some years, but what a surprise when I did. Everything was just outstanding 5*. I took my mum who is in a wheelchair, lot's of blue badge bays near to both entrances. Was very easy to navigate the main shop and restaurant with her chair, mind you my driving of the chair could have been better! We are local to the area and said we definitely have to go back in next couple of weeks just to see the rest of the shops. They also have a car valeting area so you can get your car detailed whilst you shop! The clothing department was stunning, quality and layout and products that were being sold - outstanding! even the sale items were great value and I did buy a couple of items. Staff were so helpful and polite and even when i had to go back a few days later to exchange my purchases for smaller sizes Clara on the till was an absolute dream! I wasn't a Blue Diamond member, but she explained the pro's of being one and signed me up - which is free! We did have breakfast in the restaurant - OMG!!! I had the Cypriot breakfast and it was out of this world and portion size was great. My mum had the light full english, bless her she said she should have had something off the child's menu, it was a lot for her. The caramel iced lattes were absolutely delicious, pricing was a little expensive but when you look at the surroundings, quality, quantity and service it was well worth it.Also found out they do Sunday lunches so will be back for one of them soon.
I did venture into the garden centre area when I returned for my exchanges, big mistake! I did go to the TLC area and bought £85 worth of plant's for just £25! could have spent all day in there! quality of all their plants are well worth the money. Cannot give Frost's a high enough rating, can't wait to return :-)
25 mai 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Good morning Penny F,
Thank you so much for taking the time to leave such a wonderful review via Trustpilot.
We are absolutely delighted to hear how much you and your mum enjoyed your visit to our Frosts Woburn Garden Centre. It is pleasing to know that you found the centre accessible and easy to navigate, and that our team helped make your visit such a positive experience.
Your kind comments about our clothing department, restaurant, plant area, and especially Clara's helpful service will be shared with the team. We know they will be thrilled to hear that they made such a positive impression.
We are delighted that you found so much to enjoy and that you are already planning a return visit.
Thank you once again for your lovely feedback and recommendation.
We look forward to welcoming you and your mum back to Frosts Woburn again very soon.
Kind Regards,
Joanne Blue Diamond Garden Centres.
Great place to shop and eat
Great place yo shop and eat.
Louise the restaurant manager is a brilliant lively lady
Thanks
1 juin 2026
Avis spontané
Réponse de Blue Diamond Garden Centres
Hi Stephen Fulton,
Thank you so much for taking the time to leave us a 5-star rating and review.
Your kind comments, especially regarding Louise, our Restaurant Manager, are very much appreciated.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
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