Blueline Taxis Avis 

Fantastic service from airport , efficient, friendly, helpful, prompt. thank you.

Great experience. Pre booked a return taxi for Saturday evening . Taxi came exactly on time . Professional friendly driver. Great communication too. Would book with confidence again knowing how great this taxi company is.

Almost got into an accident on the highway bc the driver was so reckless and decided to change 2 lanes at a time into another car. Thanks god the other car stopped in time. DO NOT USE ANY OF THEIR SERVICES FOR YOUR OWN SAFETY.
I’m still in shock after .. this is horrible
Please be responsible and diligent drivers, if you can’t, don’t drive!!!

Rang for a taxi and was told ten minutes ten minutes past rang back to be told 4 minutes waited rang back to b told another 4 minutes eventually turned up half hr late AVOID

Had school run booked for my daughter, for 4 days this week, taxi did not turn up. When my wife called company, said they did not have anything booked, even though it was booked over a week ago, and that they had no drivers available, and couldn't tell drivers when to start work? My daughter ended up being late for school as a result. Driver finally turned up late after my daughter had got a lift with a neighbour. Deserves zero stars, rude staff and unreliable service, will never attempt to use again.

If I could give a nil star review I would. They make up prices for the fare Just by looking at the clients. Example. I was on my own I got a taxi with 23 from just outside Hartlepool to Hartlepool marina, cost £7.20. Couldn’t get a taxi back with 23 as they where busy. So decided to try 22. Bad move! Because I didn’t have cash driver said would stop at garage (which he was passing anyway) great! My fare at drop off was £12.40 ? I questioned this just to be told look at his phone? Really didn’t understand? But because I was a
Women on my own i paid and didn’t argue. DO NOT TRUST THIS FIRM.

Booked a blueline taxi with 4 hrs notice & received a call from the driver asking if I was paying cash or card with 5mins of the arrival time i had stated & was told he wasn't available when I said card. Sounded like he was only interested in taking job's that suuted him. I'll never use them again as absolute shocking experience

Mad Marian, number 1 dog 100% recommend. Give this man a promotion.

I promised I'd write a favourable update if Blueline refunded me for the overcharge and I'm happy to say they have and very quickly too. On that basis, I will consider using them again.

Superb service
Lee was really friendly and on time to take me to the airport.
Thank you 😀

Absolutely shocking service booked taxi and as per usual driver can't find address. Happens all the time with this company. Deleting there app and will definitely not be using them again. Will use a different reliable company 😡

Is there an option to put no stars? Absolute joke of a taxi company. What was the point of pre booking a taxi and them quoting a price of £39-£43 to then pick us up and charge £67 due to a lane being closed on route to our destination as if thats our fault? Also may i add did not even drop us off on the doorstep was made to get out and walk 16 minutes in the rain to the actual destination. Absolutely disgusting. I emailed the taxi service as well to let them know and they haven't acknowledged my complaint. Absolute robbers! Do not use!

What an awful experience I had earlier with this firm. The taxi driver went in the opposite direction even after me telling him 5 times he's going the wrong way. He said he was following the sat nav, no other taxi drivers ever go the way he went. Then as soon as I said I hope he's deducting that off the fair he told me to get out at the traffic lights, he even had the cheek to ask for £5 & as soon as I said you're charging me for going the wrong way after me telling you multiple times he told me just to get out. There were a lot of cars waiting behind his taxi. Honestly diabolical,I don't know how you can let drivers like the one driving FL72 RYF work for your firm. Ripping your customers off and treating them terribly. Absolutely disgusting. I won't be using Blueline taxis again and i will be posting this on social media so other people know to stay clear....

Cars are never clean and drivers are not okay either

Terrible. The driver rang to say he was on his way. We waited and waited and he stopped answering my calls. We gave up and got an Uber (great service and will use again). I got a receipt for a longer journey so he obviously got a better offer!

I booked a Taxi on Saturday for Monday morning 8:20 - No driver showed up and would not connect to a driver via the app. Making getting to work extremely stressful

Rang a taxi for royal quays outlet shopping never turned up rang up again said taxi was cancelled
Booked again said it would be there soon didnt turn up rang again said he was 1 minute away didnt turn up rang again and he had only been waiting at dfd,s ferry terminal took me exactly 1 hour since ringing to get home I was on my own standing there in blazing hot sun he sidnt have a clue of the area plus that automated service is not working at all foaming spoilt my bank holliday and I will never go there again if I have to ring a taxi these foreign drivers dont know where they are going should not have been charged .

Not a great look for your company. Driver parked in a car park attached to a drs Surgery that has clear signs up it is for patients of the surgery only. He parked in a disabled bay and left a young looking child in the car while they went to pick up their other child from school. No disabled badge displayed and little regard given to anyone who would have needed the bay. 862 NorthTyneside taxi number license. Reg PX65

Taxi number 957 driver 30 mins late and as soon as i get in the kid has a loud as fart the scruff lindsey if u see this sack this fool

I take blue line three or four times a week, and have always had polite and courteous drivers. They never have a problem helping me with my cart, and always make sure I get in my building safely.