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Lisez les avis des autres

Noté 1 sur 5 étoiles

The worst customer service I’ve ever encountered. They sent me damaged hair and refused to refund me or even offer a discount. I spent $800 of gross, dull, and frizzy hair. I do not recommend their pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Im honestly so impressed with these hair extensions! The quality is outstanding — soft, natural-looking, and blends seamlessly with my hair. They’re easy to apply, hold curls beautifully, and don’t sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was shopping for a Mother’s Day gift for my sister who’s a total hair enthusiast, and Bombay Hair did not disappoint! I reached out with a few questions, and Janessa was incredibly helpful—she walke... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I’m extremely frustrated at this point. I’ve now paid for two Halo orders and have not received a single product. I returned the first item immediately for an exchange and followed every step t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. aussi dans
  3. Coiffeur
  4. Fournisseur d'extension de cheveux
  5. Perruquier
  6. Salon de coiffure

Écrit par l'entreprise

At Bombay Hair, we are committed to delivering premium-quality hair extensions, styling tools, and accessories to beauty enthusiasts and professionals worldwide. Since our founding in 2013, we have become a trusted brand for those seeking high-performance products that cater to every hair type, texture, and style. Our extensive product line includes 100% Remy human hair extensions in Clip-In, Tape-In, Wefts, and Fusion varieties, as well as innovative styling tools like curling wands, flat irons, and hair dryer brushes. Designed with quality and durability in mind, our products are used by individuals and salon professionals alike, ensuring exceptional results every time. What sets us apart is our dedication to customer satisfaction. We offer personalized support to help you find the perfect product for your needs, whether you're adding instant length and volume with extensions or achieving salon-quality styling at home. At Bombay Hair, we believe in empowering our customers to feel confident and beautiful, with products that deliver transformative results. Discover the difference with Bombay Hair – where quality, innovation, and style meet.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,2

Tous les avis

(153)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Communication with Bombay is fast and efficient. Very pleased with the customer service and always pleased with the product.

25 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you so much for your wonderful feedback Jessica! We're thrilled to hear that you're happy with both our customer service and the products. Your satisfaction means the world to us, and we look forward to continuing to serve you in the future!

Noté 5 sur 5 étoiles

Janessa was amazing and was so helpful

Janessa was amazing and was so helpful. She matched my hair to the extensions and was very patient. Had a very seamless experience

23 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you so much for your kind words! We're thrilled to hear that Janessa was able to help you with your hair extensions and make your experience so seamless. We truly appreciate your feedback and are so happy you're pleased with the results. Looking forward to seeing you again soon!

Noté 5 sur 5 étoiles

Janessa was super helpful and really…

Janessa was super helpful and really patient in helping us pick the hair color. She had some great insight and tips!

23 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for your wonderful review! We're so glad to hear that Janessa was able to assist you in choosing the perfect hair color and that her tips were helpful. We truly appreciate your feedback and are happy to know you had such a positive experience!

Noté 5 sur 5 étoiles

Very informative

Very informative, great customer service.

22 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for the great feedback! We're glad you had an informative experience and received excellent service!

Noté 5 sur 5 étoiles

Went to Bombay to pick up some tape in…

Went to Bombay to pick up some tape in extensions for my upcoming hair transformation. Leena was super helpful, and had so much patience with me as I was so undecided. After going back and forth and trying different colors I was able to lock down what I want. The atmosphere was inviting, clean , large mirrors and ample selection with high quality, hundred percent human hair from India. I highly recommend going to Bombay Hair in surrey. It’s a fraction of the cost to get your hair extensions this way! Two thumbs up👍

20 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for the fantastic review! We're so happy Leena could help you find the perfect tape-in extensions. We truly appreciate your recommendation and hope to welcome you back soon!

Noté 5 sur 5 étoiles

Leena helped me out with finding the…

Leena helped me out with finding the perfect curler. She was very attentive and her energy made my experience wonderful. If you go into Bombay location please ask for Leena. She is fantastic

20 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for sharing your experience! We appreciate your kind words and will make sure to pass them along to Leena. We hope to see you again soon!

Noté 5 sur 5 étoiles

Best decision ever

Best decision ever! These extensions are soft, lightweight, and give my hair the perfect volume. The service was outstanding friendly and professional!

19 septembre 2024
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for the amazing review! We're so thrilled to hear that the extensions gave you the perfect volume and that you had a great experience with our service. We truly appreciate your kind words and are so happy you're loving your new look!

Noté 5 sur 5 étoiles

Fantastic quality.

Fantastic quality.
Easier on sensitive skin.
Works well with extra short hair.

19 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for the great feedback! We're so happy to hear that the quality meets your expectations and we truly appreciate your support!

Noté 5 sur 5 étoiles

Absolutely love how natural these hair…

Absolutely love how natural these hair extensions look! The quality is amazing, and they blend seamlessly with my hair. I’ve received so many compliments!

1 août 2024
Avis spontané
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Réponse de BOMBAY HAIR

Thank you so much for your wonderful review! We're so glad to hear that you love the natural look and quality of the extensions. It's great to know they blend seamlessly with your hair and that you've been getting compliments! We appreciate your feedback and are thrilled you're happy with your purchase!

Noté 5 sur 5 étoiles

Quality communication always !

The contact is so fast ! And the emailing Bombay is always a breeze to deal with ! They make everything always so easy & carefree such a nice company to order quality products from !

12 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you so much for your kind words! We're so glad to hear that our communication has been fast and that you've had a great experience with us. We strive to make everything easy and enjoyable for our customers, and it's amazing to hear that we've succeeded! We truly appreciate your support and look forward to serving you again soon!

Noté 5 sur 5 étoiles

I recently got a 32mm rose gold curling…

I recently got a 32mm rose gold curling iron, and I’m honestly obsessed! It heats up super fast, and the curls actually last all day without needing tons of product. The tool itself feels really high quality, and it’s so easy to use—even if you’re not a pro at styling.

I also tried their rose gold straightener, and it glides through my hair without snagging or frying it. My hair looks sleek and smooth in minutes! If you’re thinking about upgrading your hair tools, I highly recommend Bombay Hair. Totally worth it!

9 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you so much for your wonderful review! We're thrilled to hear that you're loving both the 32mm curling iron and the rose gold straightener. It’s great to know they’re making your styling routine easier and giving you beautiful results. We really appreciate your recommendation and are so happy you’re enjoying our products!

Noté 5 sur 5 étoiles

BEST hair tools!

If there's one thing I'll always be reaching for, it's my 32mm curling wand! I always get so many compliments when I do my hair with it because it creates the most flawless loose waves. 100% recommend Bombay Hair tools!!

12 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for the amazing feedback! We’re so happy to hear that our 32mm curling wand helps you create those flawless waves. Your recommendation means a lot to us, and we can’t wait to have you back for more styling tools!

Noté 5 sur 5 étoiles

Junisa is very welcoming and…

Junisa is very welcoming and accomodating. She’s great in entertaining the customer. Thanks a lot for the wonderful experience in your store.

12 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for your kind words! We're so glad to hear that our team made your experience special. We'll be sure to pass along your compliments to her. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Obsessed with My Bombay Hair Extensions! 👑

I recently purchased the Espresso (2) 22" 220g Clip-In Extensions during a sale, and I couldn’t be happier with my purchase! The quality is outstanding—super soft, thick from top to bottom, and blends seamlessly with my natural hair. The clips are also sturdy and comfortable, making them easy to wear all day without any discomfort!!

I placed my order on February 28, 2025, and it was delivered on Wednesday, March 5, 2025—I chose Free Shipping (Up to 7 Business Days) but received it even quicker than expected!!

Shipping was fast, the packaging was beautiful, and the overall experience with Bombay Hair was amazing. I’ve tried other brands before, but Bombay Hair truly stands out in terms of quality and durability.

Highly recommend! Will be purchasing again. 💕

5 mars 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you so much for your detailed feedback and for choosing Bombay Hair! We're thrilled to hear you're loving your Espresso Clip-In Extensions and had a great experience with our shipping and packaging. It’s wonderful to know that our products are making such a positive impact on your hair! We can’t wait to have you shop with us again. 💕

Noté 5 sur 5 étoiles

I got extensions and they worked really…

I got extensions and they worked really fine for me. I’m back again to get straightener .

29 juin 2024
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for coming back! We're so happy you loved your extensions—enjoy your new straightener! 😊✨

Noté 5 sur 5 étoiles

Sharan was so patient and calm while…

Sharan was so patient and calm while answering all our answers. So totally recommend this store.

24 février 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for your kind words! We’re so glad to hear that Sharan provided a great experience for you. We truly appreciate your recommendation and hope to assist you again in the future!

Noté 5 sur 5 étoiles

Quality customer service

Totally love the girl who helped us at the store . She is very patient and answer all your queries.so if you are confused get in touch with sharan. 😊

24 février 2025
Avis spontané
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Réponse de BOMBAY HAIR

Thank you for your wonderful review! We're so happy to hear that Sharan was able to assist you patiently and answer all your questions. We truly appreciate your recommendation and look forward to seeing you again!

Noté 1 sur 5 étoiles

DO NOT PURCHASE

I’ve been wearing REAL HUMAN HAIR extensions for 10 years…Bombay by far is the WORST brand I’ve tried. I’ve bought Bellami, Babe, Donna Bella, and JZ Styles. I have the genius weft sew-ins and they DO NOT hold a curl no matter what products I use or don’t use. They look dry and drab no matter how much I try to hydrate them…never again!

15 février 2025
Avis spontané
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Réponse de BOMBAY HAIR

We are truly sorry to hear about your experience with our extensions, and we appreciate you sharing your feedback. Our hair is 100% Indian human hair, which is known for its ability to style beautifully, and we have not encountered issues with our Genius Wefts, which are one of our hot sellers. We strive to provide a high-quality product and would love the chance to look into this further. Please reach out to us at orders@bombayhair.com with your order number, and we’ll make sure to promptly assist you and resolve this for you!

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