Great choice, good value, great communication and delivery options. Little tree was exactly as described, beautifully packaged in a very presentable box for a gift. Arrived bang on schedule. Tree was... Voir plus
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Got back to my questions really quickly before I made a purchase. I ordered with a selected day & date preference. The tree arrived on said day, in great packaging, perfect condition from a courier... Voir plus
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I got what I ordered very fast delivery was excellent very well packaged this is my third bonsai I have had a I really can't recommend bonsai direct enough there trees are the best I have seen compar... Voir plus
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Absolutely great service. Site so easy to navigate. No payment issues. Plus, I was expecting my order on the Monday 6th of July but I was so happy Bonsai Direct released my order and Parcel Force... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.
Coordonnées de contact
Upcott Barns, Lapford, EX17 6NG, Morchard Bishop, Royaume-Uni
- 07860 165086
- info@bonsaidirect.co.uk
- www.bonsaidirect.co.uk
4,8
Excellent
287 avis
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Very pleased with my new tree's ☺️
Was really easy to order and I was very pleased that when I received my lovely trees they were exactly as in the pictures, they look really good were well looked after. The support was always fast to respond and very knowledgeable. Will buy again looking for an indoor bonsai
7 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your fantastic review, Andrei! We're delighted to hear you were so pleased with your new bonsai trees and that they arrived looking exactly as pictured. We take great pride in individually photographing our premium bonsai, so it's wonderful to know they met your expectations. It's also lovely to hear our team was able to provide helpful, knowledgeable support. We really appreciate your kind words and look forward to helping you choose the perfect indoor bonsai when you're ready for your next tree. 🌳😊
I’m so pleased with my lovely Bonsai…
I’m so pleased with my lovely Bonsai from Bonsai Direct. It’s in excellent condition, very healthy and flowering. It came on next day delivery, packed really securely in a lovely box. Would definitely buy again.
8 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your lovely review, Jacqueline. We're delighted to hear you're so pleased with your bonsai and that it arrived in excellent condition, healthy and already flowering. We take great care when packing every tree to ensure it reaches its new home safely, so it's wonderful to know it arrived just as it should. We really appreciate your kind words and are thrilled to hear you'd buy from us again. We look forward to welcoming you back to Bonsai Direct in the future. 🌸🌳
Disappointing
So disappointed with my tree that had bought April 2025 in loving memeory of my Nan and Grandad that passed withing a few months if each other.
Despite following all the care instructions it was dead within 6 months.
Tried all sorts to bring it back and still have the remains of what is just brittle twig in hope after spending £100 on it 😥
10 juillet 2025
Avis spontané
Réponse de Bonsai Direct
Thank you for taking the time to leave a review. We're genuinely sorry to read this, especially knowing the sentimental reason behind your purchase. We completely understand how upsetting this must be.
I've looked into your order and can only find a purchase from April 2025 (I cannot be sure if this is your order without your confirmation), but I can't find any emails or messages from you letting us know the bonsai was struggling or asking for advice. Had we known, we would have been more than happy to help. We regularly guide customers through care concerns and, in many cases, are able to help bonsai recover before it's too late.
If you still have the tree, or even just some photographs of how it declined, we'd really appreciate the opportunity to take a look. Even if it does appear to be dead, we'd like to understand what happened and offer any advice we can.
Please do get in touch with us directly. We're always here to help and would much rather have the opportunity to assist than for you to be left feeling disappointed.
Best wishes,
Bonsai Direct
Bonsai came well packaged and nice and…
Bonsai came well packaged and nice and healthy
7 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you for your lovely review, Stephen! We really appreciate you taking the time to leave us feedback. It's great to hear that your bonsai arrived healthy, and safely.
Best wishes,
Bonsai Direct.
Fab and healthy bonsai Fukien tea tree…
Fab and healthy bonsai Fukien tea tree and good quality utensils. All arrived safely and very well packed. Also the instruct which came with it and the videos on utube are very clear and a good help, especially for a beginner like myself. I'll buy again excellent experience with Bonsai Direct! Thank you.
7 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your wonderful review, Massimiliano!
We're delighted to hear that your Fukien Tea bonsai and tools arrived safely and that everything was well packaged. It's especially pleasing to know you found the care guide and our YouTube videos helpful. Supporting beginners on their bonsai journey is something we're really passionate about.
We hope you enjoy watching your bonsai grow and develop over the years, and we're thrilled to hear you'll be buying from us again.
Thank you for choosing Bonsai Direct, and welcome to the wonderful world of bonsai!🌳💙
Best wishes,
Bonsai Direct.
Great service and excellent quality
I have bought tree number four from bonsai direct simply because I trust them wholeheartedly to send me a beautiful tree that is very securely packed as they have done with my recent addition it arrived quickly and securely in perfect condition the courier company have always delivered them with upmost care and respect never had any issues and that is why I would wholeheartedly recommend them to anyone who wants to start their journey with bonsai these guys will look after you oh and thank you for my akadama soil as well
23 juin 2026
Avis spontané
Réponse de Bonsai Direct
Hi Kev,
Thank you so much for your fantastic review and for placing your trust in us again. It really does mean a great deal to our family team.
We’re delighted that your fourth bonsai arrived safely and lived up to your expectations. We take great pride in individually photographing our trees and packing them as securely as possible, so it's wonderful to hear both the bonsai and the delivery service met the standard you expect.
It's especially rewarding to know we've earned your confidence time and time again.
We're also pleased the complimentary Akadama soil was appreciated – we hope it helps your new bonsai thrive!
Thank you again for your continued support and recommendation. We wish you many years of enjoyment with your growing bonsai collection.
Warm regards,
The Bonsai Direct Family 🌿
I surfed many UK Bonsai suppliers…
I surfed many UK Bonsai suppliers including online platforms selling from multiple suppliers
However much I looked none lived upto Bonsai Direct, they look and are very professional supplying high quality Bonsai’s and all the extras you might need.
My small Maple arrived when it was requested, it was super well packed very healthy, Bonsai Direct are the in my opinion the number one go to for all your miniature trees and accessories
A seller you can trust 100%
4 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your fantastic review, Richard.
We're honoured that, after comparing so many bonsai suppliers, you chose Bonsai Direct. It means a great deal to hear that you consider us your number one choice for bonsai trees and accessories.
We're delighted that your Maple bonsai arrived on your chosen day, safely packaged and in such healthy condition. Our team puts a great deal of care into preparing every order, so it's wonderful to know that came across.
Thank you for your kind words about the quality of our bonsai and the trust you've placed in us. As a family-run nursery, recommendations like yours mean the world to us.
We hope you enjoy your beautiful Maple bonsai for many years to come, and we look forward to helping you grow your collection in the future.
Best wishes,
Bonsai Direct
Absolutely great service!
Absolutely great service. Site so easy to navigate. No payment issues. Plus, I was expecting my order on the Monday 6th of July but I was so happy Bonsai Direct released my order and Parcel Force delivered ut on the Saturday 4th!!!!
Fantastic!
I am a bit of a dinosaur 🦕 when it comes to online ordering, especially on new sites but even my family was suprised I took the plunge!!
Everything complimented the Bonsai my son had given his dad on Fathers Day!!
Thank you so much. Will highly recommend your site and excellent service!!
4 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your wonderful review, Mrs B! 😊
We're absolutely delighted that you decided to take the plunge and order from us, especially if online shopping isn't usually your thing! It's great to hear you found our website easy to use and that your order arrived even earlier than expected.
We're so pleased the accessories perfectly complemented the bonsai your son gave as a Father's Day gift, that sounds like a very special present.
Thank you for your kind words and for recommending Bonsai Direct. It really does mean a great deal to our family-run team. We hope to welcome you back again soon! 🌳💙
Best wishes,
Bonsai Direct.
Great service
Great service! & great advice! tree was wonderful packed & shipped,there was no damage to bonsai.tree was healthy& looking beautiful,cant recommend bonsai direct enough! A++
2 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Hi Adam,
Thank you so much for your fantastic review! We're delighted to hear you were pleased with both the advice you received and your new bonsai. It's great to know your tree arrived in perfect condition and that our specialist packaging did its job. Your recommendation means a great deal to our family team. We hope you enjoy your beautiful bonsai for many years to come, and we're always here if you ever need any help or advice. 🌳
Thanks for brightening our day!
The Bonsai Direct team
Réponse de Bonsai Direct
Hi Steve,
Thank you for your wonderful review! We're so pleased to hear you were happy with both your bonsai and the service you received. so your kind words mean a lot to our family team. We hope you enjoy your bonsai for many years to come, and we're always here if you need any help or advice. 🌳
Thanks again for brightening our day!
The Bonsai Direct Team
Quick Delivery Of Gardenia Bonsai But…
Quick Delivery Of Gardenia Bonsai But No Flowers On As Advertised Disappointed For That Reason. Please Send Me Some Details Tips To Help Gardenia Bonsai Flower 3 . 7 .26 .
2 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you for taking the time to leave us a review.
We're pleased to hear your Gardenia bonsai arrived quickly, although we're sorry to learn you were disappointed that it wasn't in flower. Gardenias naturally bloom in cycles, and while we always try our very best to photograph and dispatch them looking as they do on the product page, the flowering period can vary depending on the time of year and how recently a tree has finished blooming.
The good news is that with the right care, your Gardenia should produce another beautiful display of fragrant white flowers soon. If you ever have any questions about encouraging it to bloom again, our team would be more than happy to help.
Thank you again for your feedback, and we hope you enjoy your bonsai for many years to come.
Best wishes,
Bonsai Direct
Nice little tree
Nice little tree which arrived in perfect condition. As a bonus it is currently in flower. Have placed where my disabled wife can see it from her chair.
2 juillet 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your wonderful 5-star review.
We're delighted to hear your bonsai arrived safely and in perfect condition and flowering! We especially love knowing you've placed it where your wife can enjoy it from her chair. We hope it brings her plenty of joy and colour for many months to come.
Thank you again for choosing Bonsai Direct and for taking the time to share your kind words. We really do appreciate your support.
Best wishes,
Bonsai Direct
Amazing quality product and customer service
The quality of the Bonsai purchased was excellent and was more impressive than the photographs on the website. Due to the size of the bonsai and its pot the company could not offer a matching glazed ceramic drip tray, so I purchased a plastic drip tray. This did not do the Bonsai justice, I had paid £1,100, for the tree. I asked the company if a custom made drip tray could be made. The company searched its nursery and found a ceramic drip tray which was not the exact same colour or quality and offered this free of charge only asking for the delivery cost. I found the customer service and quality product excellent. If I could I would award the company 10 stars
23 juin 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your wonderful review, David.
We're thrilled to hear that you were so pleased with both the quality of your bonsai and the service you received. It's especially rewarding to know that the tree exceeded your expectations, even after seeing the photographs on our website.
We also appreciate your understanding regarding the drip tray. While it isn't always possible to source an exact match for larger or the highest quality pots, we're delighted that our team was able to find a ceramic alternative that better complemented such a special bonsai. We always do our best to help wherever we can, and we're pleased we could find a solution for you.
Your incredibly kind words and generous recommendation mean a great deal to our family-run business. Thank you for taking the time to share your experience, and we hope your magnificent bonsai brings you many years of enjoyment.
Best wishes,
Bonsai Direct
I received my bonsai tree…
I received my bonsai tree from Bonsai Direct for a gift for myself. My tree was delivered and specially packed so it wasn’t damaged. The booklet and scissors were great too. Would highly recommend them
19 juin 2026
Avis spontané
Réponse de Bonsai Direct
Hi Tracey,
Thank you so much for your wonderful review. We're delighted you chose to treat yourself to a bonsai, and we're so pleased it arrived safely. It's great to hear you found the care booklet and bonsai scissors helpful too—we hope they make caring for your new tree even more enjoyable. Thank you for your recommendation, and we wish you many happy years with your beautiful bonsai! 🌿
Réponse de Bonsai Direct
Thank you for your lovely review, Ruth.
We're so pleased to hear your bonsai arrived exactly as described and that it reached you on time. It's wonderful to know you're happy with your new tree.
Thank you for choosing Bonsai Direct. We hope you enjoy your bonsai for many years to come, and if you ever need any help or advice, our team is always happy to assist.
Best wishes,
The Bonsai Direct Team
Great selection of bonsai trees
Great selection of bonsai trees. Very helpful being able to pick your specific delivery date and quick options available. Packaged well on arrival and included clear helpful intentions for a beginner bonsai keeper.
24 juin 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your wonderful review, Nicola.
We're delighted to hear you enjoyed our selection of bonsai trees and found it helpful to choose a delivery date that suited you. It's also great to know your bonsai arrived safely, well packaged, and that our care guide gave you the confidence to get started as a beginner.
We hope your bonsai brings you many years of enjoyment. Remember, if you ever have any questions about caring for it, our team is always here to help.
Best wishes,
The Bonsai Direct Team
Excellent company!
From the ordering process to the quality of my order and delivery, I can't fault the company.
22 juin 2026
Avis spontané
Réponse de Bonsai Direct
Thank you for your lovely review! We're so pleased to hear that had a great experience from start to finish.
Thank you for choosing Bonsai Direct. We look forward to helping you grow your bonsai collection for many years to come.
Best wishes,
Bonsai Direct.
Absolutely perfect and beautiful Bonsai…
Absolutely perfect and beautiful Bonsai Tree. Following the included handbook is essential as Bonsai Care is dissimilar to normal House plants. I will not hesitate buying future Bonsai Plants and accessories from Bonsai Direct.
22 juin 2026
Avis spontané
Réponse de Bonsai Direct
Thank you for your fantastic review, Desmo.
We're delighted to hear that you're so pleased with your bonsai tree. You're absolutely right – bonsai care is a little different from caring for ordinary houseplants, which is why we provide care instructions, with our more detailed handbooks available, to help customers get off to the best possible start.
It's wonderful to know you found it helpful, and we're especially pleased to hear that you'll be returning to us for future bonsai trees and accessories.
Thank you for choosing Bonsai Direct. We look forward to helping you grow your bonsai collection for many years to come.
Best wishes,
Bonsai Direct
Have always loved trees
Have always loved trees (the big outdoor ones). They are alive and wonderful. I began to notice photos of the little trees (bonsai) and I was overcome by how much beauty could be held by something so small. I am now an addict - I must be because I spend so much time fussing over them.
24 juin 2026
Avis spontané
Réponse de Bonsai Direct
Thank you for your wonderful review, Philip.
What a lovely way to describe your journey into the world of bonsai! We often hear from customers who have always admired full-sized trees, only to discover that bonsai capture the very same beauty and character in miniature form.
We're especially pleased to hear you've become such an enthusiastic bonsai keeper. The time and care you invest in your trees is all part of the enjoyment, and we're sure they'll reward you with many years of growth and beauty.
Thank you for choosing Bonsai Direct. We look forward to helping feed your bonsai "addiction" for many years to come!
Best wishes,
Bonsai Direct
Excellent company
Excellent company, beautiful and very healthy my bonsai tree, also very well packaged, I order on Sunday night and it arrived on Tuesday afternoon with standard delivery.
I really recommend
Thank you all
25 juin 2026
Avis spontané
Réponse de Bonsai Direct
Thank you so much for your wonderful review, Gustavo.
We're delighted to hear that your bonsai tree arrived looking beautiful and healthy, and that you were pleased with both the careful packaging and the speedy delivery. Our nursery team takes great pride in growing, preparing and packing every bonsai, so it's fantastic to know your tree reached you in perfect condition.
We really appreciate your recommendation and hope you enjoy your bonsai for many years to come. If you ever need any advice or have questions about its care, we're always here to help.
Best wishes,
The Bonsai Direct Team
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