Lady carrying out my hearing assessment, Sheema, was very professional & helpful. Asked the right questions & answered my questions & any concerns I had. I came away feeling I had made the correct... Voir plus
Établissement
Changer d'établissement15 Old Basing Mall, RG21 7LW Basingstoke, England, GB
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Lisez les avis des autres
Very impressed by knowledgable and obviously experienced hearing specialist Mr Adam Lock. He took the trouble to patiently listen to my hearing problems and offer some useful advise . He thoroughly... Voir plus
Adam Lock is outstanding. He has long cared for my Mum, and her late Husband, and she is so grateful to him. He is kind, patient, speaks eloquently, and his diction is invaluable as she can hear him... Voir plus
My visit inspired me with confidence. My hearing tests were very thorough. Adam was extremely patient and very knowledgeable of the products on offer. I made selection from hearing aids after all feat... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
15 Old Basing Mall, RG21 7LW, Basingstoke, England, Royaume-Uni
4,2
Bien
25 avis
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Lady carrying out my hearing…
Lady carrying out my hearing assessment, Sheema, was very professional & helpful. Asked the right questions & answered my questions & any concerns I had. I came away feeling I had made the correct decision as I have only had NHS aids which now, due to my hearing deteriorating are not suitable. Very happy.
20 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Feeling let down with hearing sids.
I bought hearing aids from Boots a few years ago and yearly had support appointments. However, I am having massive problems trying to arrange one this year. I have had 7 appointments cancelled, with varying excuses why. I am a 78 year old woman and am feeling extremely let down and totally disappointed with the service. I can’t travel to distant Boots stores and need your support be able to visit my local one. I paid a lot of money for these hearing aids and was told I had a support service too, now because of this situation, I just don’t know what to do and really need help!!!!!
14 juillet 2025
Avis spontané
Réponse de Boots Hearingcare - Basingstoke
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent but some price reservations
So far very good...only need to check if Boots price match other hearing add providers as the aids are more expensive buying through them HOWEVER the service is excellent, as is the back up and this added value off sets some of the difference in price
27 février 2025
Very helpful
Very helpful and explained all I needed to know about my hearing. Just awaiting delivery
6 décembre 2024
As a indicated in my score
14 novembre 2024
My experience
Thorough hearing tests. All fully explained and easy to understand. No hard sell. Friendly and professional.
18 octobre 2024
Very Professional
Appointments on time. All details explained thoroughly and expertly. Very professional all round.
1 août 2024
Was put at ease strait away
Was put at ease from the beginning. Explanations were totally understandable
Would recommend , To friends and family
Many Thanks
Jaki Robbins
21 juin 2024
All good will use again
20 juin 2024
Very friendly and professional
Very friendly and professional. He listened to my concerns and addressed them. I could not have asked for more.
8 mai 2024
Excellent care from the audiology dept…
Excellent care from the audiology dept appointments on time and very friendly and professional. Only downside was the time I had to wait for appointments.
19 avril 2024
5 Star treatment
Adam was extremely professional and knowledgeable, made the whole process very easy.
22 mars 2024
The audiologist was very patient and…
The audiologist was very patient and explained step by step which hearing aid would be best suited to my needs. Excellent service, wonderful audiologist.
28 mars 2024
Only reason for 4 stars not five was…
Only reason for 4 stars not five was the background noise of both chatter and music when trying to do hearing tests. Otherwise great service, Adam Lock was very thorough and explained everything well.
25 novembre 2023
excellent service
Everything was done very efficiently and explained well. The only thing thing that could be improved upon is to upgrade the air conditioning unit which is quite noisy.
26 juin 2023
Excellent Consultant
My visit inspired me with confidence. My hearing tests were very thorough. Adam was extremely patient and very knowledgeable of the products on offer. I made selection from hearing aids after all features and options explained to me and am pleased with my purchase.
21 juin 2023
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