Boots Hearingcare - Broadstairs Avis 

39
•
TrustScore 4.5 sur 5

4,6

Boots, Westwood Cross Retail Park, CT10 2BF Broadstairs, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kelly was great from start to finish very knowledgeable and made me feel at ease explaining everything that was going to happen and what was my problematic hearing loss

Noté 5 sur 5 étoiles

I've been going to Boots hearing care for many years and have always been pleased with their service, however, recently I damaged one of my hearing aids, late on a Friday afternoon! But I spoke with t... Voir plus

Noté 5 sur 5 étoiles

I felt really comfortable and from the outset I knew I was in really good hands. Tara is an absolute credit to the company, she’s very clear and professional at all times. Highly recommended.

Noté 4 sur 5 étoiles

The professional in store is excellent and willing to make sure that I am completely satisfied with my hearing aids. I will say that I think the product is over priced. However, after leaving the stor... Voir plus


À propos de l'entreprise

  1. Magasin d'appareils auditifs
  2. aussi dans
  3. Audiologiste
  4. Service de réparation d'appareils auditifs
  5. Service pour les malentendants

Écrit par l'entreprise

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Coordonnées de contact

  • Boots, Westwood Cross Retail Park, CT10 2BF, Broadstairs, England, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(39)

2 759 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A really prompt, efficient service

I've been going to Boots hearing care for many years and have always been pleased with their service, however, recently I damaged one of my hearing aids, late on a Friday afternoon! But I spoke with the call centre straight away and a really helpful lady sent my request for a replacement to my local audiologist who had made contact by the end of that working day. My replacement hearing aid was ready for collection the following Wednesday. The speed with which my problem was resolved was brilliant imho and I am grateful to everyone who worked so hard to help me get back into my hearing world, the prompt, efficient service was really very much appreciated. I am one very happy customer.

4 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Too pushy trying to sell the most…

Too pushy trying to sell the most expensive hearing aids as if his life depended on it.

24 juin 2026
Logo de Boots Hearingcare - Broadstairs

Réponse de Boots Hearingcare - Broadstairs

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Noté 5 sur 5 étoiles

Excellent care at Boots hearing centre

Brenda put Roger at ease and talked to him only referring to me if he was having difficulties which was great and just the way to manage his dementia. She had patience and took the time to explain things to him, she was great!

15 avril 2026
Noté 5 sur 5 étoiles

Peter went out of his way…..

Peter went out of his way to make sure he could accommodate my trip overseas without compromising on my ability to experience my new hearing aids.

11 janvier 2025
Noté 5 sur 5 étoiles

Went to Boots audiologist at Westwood…

Went to Boots audiologist at Westwood cross Ramsgate, Absolutely supurb, polite and very professional, Thank-you Peter who referred me to the local A and E for treatment ,you may well have saved my hearing fingers crossed, my upmost respect and thanks, a true professional and highly recommended

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good experience

My appointment was on time,also very informative,and the following appointment was also very knowledgeable.i would recommend Boots hearing clinic.

14 juin 2024
Noté 4 sur 5 étoiles

The professional in store is excellent…

The professional in store is excellent and willing to make sure that I am completely satisfied with my hearing aids. I will say that I think the product is over priced. However, after leaving the store any contact with the background staff for matters on appointment changes, is totally useless. A phone number that no one’s appears to answer. A repeating message advising you to go on line to re’ arrange appointments. Or e mail them. The first on line, is not user friendly and I was unable to arrange anything. I e mailed and it took nearly a week before I received a reply, which just told me I needed to call the telephone number. I went to the store and re’ booked an appointment, the next day I received a call from the Westwood store. They told me that the appointment I had made with the staff the previous day still not on the system. Communication Not Good!!

6 juin 2024

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