The guy I saw was extremely knowledgeable. even though a bit too much of a salesman. But never pushy, just over confident and a bit showing off in how he described what he knew and how important he wa... Voir plus
Établissement
Changer d'établissementBoots Opticians, 15 High Street, SK8 1AX Cheshire, England, GB
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Lisez les avis des autres
Lee was very professional and explained all about the different hearing aids and benefits .He was very friendly and helpful. Good follow-up appointments.
The Boss Boss super helpful and explained to me the process of the outer ear to the inner ear to the cochlear. He explained how many years experience had which was re assuring. The process was expl... Voir plus
Mr Barrington was very friendly and informative. I felt that he provided all of the information I needed. I have been very impressed with the aftercare and customer service. I am impressed with the... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- aussi dans
- Audiologiste
- Service de réparation d'appareils auditifs
- Service pour les malentendants
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots Opticians, 15 High Street, SK8 1AX, Cheshire, England, Royaume-Uni
4,5
Excellent
32 avis
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Empathetic to my problem
Empathetic to my problem. Found some answers that i had been looking for. Explanation of the problem and solution made sense
23 décembre 2023
Well presented with much information
Well presented with much information. Very attentive Lee.
12 décembre 2023
Why did I wait so long ?
I’d been struggling with my hearing for over a decade my NHS aid just amplified sound and squealed a lot. Lee was fantastic he tested my hearing and explained how the latest technology works, I’ve invested in myself and I ❤️ my new ears that actually work. I no longer have to avoid certain situations and they double up as earphones too.
19 septembre 2023
My Hearing experience
The audiologist was very clear and patient when explaining the procedure and answering my questions. I felt relaxed and comfortable in his company.
7 août 2023
Very Professional and informative.
15 août 2023
Excellent Service
Excellent Service
Lee at Cheadle Hearingcare centre was excellent! He was friendly, professional and very knowledgeable about all areas of audiology. I would highly recommend him to anyone who needs hearing aids. Thank you!
25 juillet 2023
The terms for buying a hearing aid are…
The terms for buying a hearing aid are not made clear before you buy! No mention of the fact that batteries are not supplied with the hearing aid, unlike most other suppliers - a large expense over the life of the hearing aids. I was also unaware that I had to put down a deposit of 10% to place the order. I still can’t find either of these 2 conditions in print. The audiologist waived the 10% until I collect the hearing aids as I did not have the right card with me!
11 avril 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Problem with new hearing aids
I had new hearing aids fitted on 3 Nov 2022 and they worked fine for about 5 weeks when they stopped working. I rang the helpline and they told me how to reboot them. All was well for a week or so when the same thing happened again - 4 more times in all over about 4 weeks. I rang the helpline and they made me an appointment to have the aids checked. The lady I saw was very helpful and said to leave them with her and they would probably be replaced. No one got back to me for 2 weeks so I rang the helpline again. They got someone to ring me back. That person said there was a problem with the charging and the aids would be refurbished. I did not thing that was acceptable given that I had paid almost £3000 for them and insisted I had them replaced. I am going to have the new pair fitted today but I have been without them for 3 weeks.
17 janvier 2023
Réponse de Boots Hearingcare - Cheadle
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Excellent care and knowledge from Sanna
30 janvier 2023
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