Boots Hearingcare - Derby Avis 75

From experience knowledgeable sales process to actual hearing aids far superior to other high street providers

The audiologist was very professional but warm and personable. She explained everything carefully and kept to time.

Very pleasant and knowledgeable audiologist. Explained in detail the choice of hearing aids that would suit me, and the technology that comes with them.

Excellent service! Alissa Amin was brilliant, very knowledgeable explain in depth, easy to talk to. Pleasurable experience.

Excellent service, treated with respect by a very competent hearing specialist, obviously new her job, very impressed with the whole experience. Thank you.

I was seen by Riddhi Hansraj who constantly reassured me throughout the process as I was extremely worried about how using hearing aids would be. Very thorough explanation and care at each appointment.

I am now confident in using them and feel so much better for having them. Thank you for being so thoughtful.

This was my follow up appointment with audiologist RIDDHI HANSRAJ I found her to be most helpful and put me completely at ease She is extremely knowledgeable on this subject and did everything to my visit a success

Visited Boots HearingCare with my elderly Mum to get her kitted out with new hearing aids. The staff were very kind and helpful with Mum and explained everything.

I had hearing appointment today with Riddhi at Boots in Derby. For anyone wanting hearing advice I totally recommend making an appointment with her as she is absolutely lovely with such a pleasant and caring personality. I was impressed with how thorough she was at explaining about the different hearing aids and was not pushy in any way which I found extremely helpful.
Well done Boots for employing a member of staff who offers excellent customer service and as such someone that I would have no hesitation in recommending. If I could score I would give her 11 out of 10. MANY THANKS RIDDHI.

The lady I dealt with (Rhiddi) was very helpful and although it took a few visits to get my hearing aids right, she was very patient and helpful.
One of the in ear aids is very secure, the other one not quite so good, but I think we got to the best fit for me eventually.

I had my hearing test in Derby, the lady I saw was called Riddhi Hansraj, she was really nice, I never felt pressured with any decision I had to make, she was brilliant.
The reason I cancelled was for financial reasons not because I was unhappy with the hearing aids themselves or the aftercare.
If my circumstances change I will definitely be in touch with Boots in the future.

Well managed process by Riddhi from start to finish. Quick and informative response to any questions raised.

Riddhi has been absolutely fantastic. I was quite nervous about the whole process but she explained everything thoroughly and make it really easy to understand. Very quick and efficient service.

Riddhi really took her time to explain the whole process and answered all my questions. Very impressed.

OnceI had decided to have mh hearing checked I was quickly offered an appointment and had my aids three wirking days later.
My test results were clearly explained as were the aids appropriate for me.
The follow up appointment was thorough and the whole process was friendly and professional.

Both myself and & my husband felt really well informed during test & afterwards.
Which gave us great understanding of our individual needs .We had a full explanation of the different aids & their performance. My husband is thrilled with the difference hearing aids have made. I was able to try some aids but as my loss is minimal chose not to have them this time.
Being able to take advantage of 1yr interest free payments really suited us too.
Riddhi the Boots hearing care expert had a lovely manner which made for an excellent experience.

I was looked after really well by Riddhi. Her approach is highly professional. Everything was carefully explained and I came away very satisfied with the service

I had appointment for wax removal in my ears. I was told to use an Earol to ease the wax for couple of days and to come back afterwards so I did. Earol made my ears completely blocked, which was really scary. I couldn't wait to get rid of wax and stuff. In the morning of the second appointment I got a text message that it was cancelled. In the state my hearing was at that point I rebooked for the same day for hearing check. When I arrived, I was told the person doing ear wax removal was off sick and there is no one to do it apart somebody in the pharmacy. They refused as they were busy. So there I was, completely deaf on 1 ear and half deaf on the other. It was my holiday finishing and I was due back to work next day which include busy front desk. Do NOT use Boots.

The lady was kind proficient and when I put in my new hearing aids the difference was incredible.