Boots Hearingcare - Dundee Avis 

It has been a few years since I last had my hearing tested but I knew fully what to expect. I have used Boots before for eyecare so I expected a similar high level of service and I was not disappointed in any way. Laura, my audiologist, was knowledgeable and informative and put me at ease as soon as I walked into the room.

I’ve had hearing loss for @35 years from my armed service. In that time I’ve used NHS and private companies to provide my hearing aids. They have all been helpful, however, after making an appointment at Boots Dundee with Laura and her team, my hearing ability has been enhanced through their products and knowledge. They were very thorough and listened to my needs, coupled with my hearing test results. From that we decided on a product which would help my hearing and help me from feeling as isolated. For the past 4-5 months I’ve benefited from wearing the Phonak over the ear hearing aids. The quality and control I have over my devices has made my life so much easier and less embarrassing. I am able to stream my phone calls and music direct to my hearing aids which means I no longer have to strain and concentrate on trying to hear. Along with the mobile phone app I have complete control over preset settings for different noise environments.

As well as the devices themselves, Laura, Darren & Bethany have delivered a 5 Star service. They use their skills and knowledge to make sure I get maximum benefit from my devices. They are always willing to listen to me and make small changes to my devices which makes huge changes to my hearing experience.

I would have no hesitation in recommending their services and will gladly use them to help my assisted hearing experience evolve with modern and affordable devices.

Thank you so much 👍

Laura Lilburn my audiologist at Dundee Boots hearing care is extremely helpful, professional and effective. I recommend her to others. Always enjoy my appointments.

Our Hearing Care expert Laura was on time for the hearing appointment The room she used was quiet and private A thorough hearing test was carried out. Any queries were answered clearly and well explained
Further options with regard to hearing aids available were discussed. Laura was very pleasant and the atmosphere relaxed

Very helpful and honest.

I replaced my old hearing aid with phonak sphere aids from boots Hearingcare
Laura has been very good at advising me about the different hearing aid available and after a two follow up visit I am very pleased about how they are working

Laura was very professional and helpful during my appointment. She carried out the tests and explained the results clearly and showed me all the suitable hearing aids to help me make my choice. I have also been to one aftercare appointment which was also very helpful.

I went in for a hearing test and Laura explained everything very clearly. She made me feel comfortable and reassured. I would definitely recommend Boots.

Boots Hearingcare Dundee provide an excellent service. The follow up appointments are invaluable for small adjustments to be made to obtain optimal results. Thank you Laura.

Laura the audiologist was very professional in every way possible, finding out my personal needs and lifestyle to guide me to select the best hearing aids. I felt totally relaxed and under no pressure during the whole hearing test.

Darren was excellent with me he took time to explain all aspects of my new hearing aids and he gave me ample time to ask any questions I needed to ask he made me feel so comfortable

Boots Reform St Dundee.
Friendly, courteous staff.
Darren explained testing procedures and the results clearly. Aids presented and demonstrated without being a “sales pitch”. At all times had confidence and the environment was relaxed for both my husband and self. Very satisfied with the service provided by Darren

Excellent service, Laura and Bethany are knowledgable and polite.

Laura was very proffesional...very helpfully...knew exactly what my requirements were.....would go to her again.....

Very friendly helpful staff. Very thorough hearing test and full info.given.

A potentially stressful occasion was made as easy as pie. I had everything explained and tried on the aids. Questions were answered fully and any worries set aside. Couldn’t have been an easier experience.

Because the service I've received so far has been excellent, during the test last Wednesday I was able to hear quite clearly and the tinnitus seemed to vanish,I'm looking forward to getting my hearing aids just so I can once again hear clearly