Great customer service; Smily faces every time I attend the centre; Good and frank advise and focused on the best solution for me. Love the fact that I can try the hearing aid and compare models to en... Voir plus
Établissement
Changer d'établissement13 Swan Lane, GU1 4EQ Guildford, England, GB
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Lisez les avis des autres
The service was provided in a dedicate premises which excusively used for Boots Hearingcare. Theexpert Mr. Mohsen Golshani was courteous, attehtive and gentle. The acoustic booth was effective in eli... Voir plus
Good audiologist, he dealt with my nervousness very well and it helped that I had been accompanying my husband to see him for some time. We have always found all your staff helpful and very competent,... Voir plus
Boots is a brand that I trust so when I needed hearing aids I did not try anywhere else. I was delighted with the service and look forward to collecting my hearing aids. I was particularly impressed w... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
13 Swan Lane, GU1 4EQ, Guildford, England, Royaume-Uni
4,5
Excellent
40 avis
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Chris was very easy to talk to and…
Chris was very easy to talk to and explained everything about the hearing aids very well.
15 août 2026
Great product and very helpful and…
Great product and very helpful and knowledgeable staff.
20 août 2026
good service
7 août 2026
very good service
very good service. hearing aid purchased has improved my hearing considerably
28 mai 2026
Experienced and Professional
I found Chris to be experienced and professional, demonstrating a wide range of options.
8 mai 2026
Good service
All my questions were answered clearly. I like the service it offers and the staff is friendly.
5 avril 2026
It was very good appointment
It was very good appointment. Very friendly and explaining everything that was going to happen.
14 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Rubbish Boots Hearing Aids switched for (great) SpecSavers HAs…
I have just switched my (rubbish) Boots hearing aids with a pair from SpecSavers... Bottom line: Boots did not help my hearing... Specsavers did... same model hearing aid!.
Returned my top of the range "Phonak" hearing aids to boots (within the 90 day trial period) (full refund coming). They were rubbish. I was unable to understand speech in the hearing aid for my bad ear.. and no matter what changes the audiologist made it did not help.. he became quite unhelpful after the 3-4th attempt to make them better.
Specsavers on the other hand have got it right at the start... same model hearing aid - different audiologist.
Got quite a bit of attitude from the receptionist bloke when I gave them back too ... hey hoo, I'll stick to buying suncream from boots in the future and leave the technical stuff to others !
6 février 2026
Avis spontané
Réponse de Boots Hearingcare - Guildford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service
The service was provided in a dedicate premises which excusively used for Boots Hearingcare. Theexpert Mr. Mohsen Golshani was courteous, attehtive and gentle. The acoustic booth was effective in eliminating extraneous noise and the Internet connection was as fast as it should be.
5 février 2026
Avis spontané
Accepted my dislike of the battery one…
Accepted my dislike of the battery one I have and helped me to have the re charable ones
2 mai 2025
A very pleasant experience.
Very friendly very thorough explained everything making it a very pleasant experience. I would recommend Boots to anyone needing this service.
8 mars 2025
Professional excellent service
28 février 2025
Chris has been incredibly helpful and…
Chris has been incredibly helpful and supportive throughout my tests and fittings. The ongoing support to fine tune and understand the hearing aids and app has been excellent.
26 février 2025
Pleasant and professional staff
Pleasant and professional staff. Very clear on explanations and didn't rush things. Readily available appointments. Good technology for diagnostics
11 février 2025
A relaxed but totally professional and…
A relaxed but totally professional and thorough detailed experiences with Chris at Guildford. He was patient, kind, caring and so very helpful.
6 février 2025
Good audiologist
Good audiologist, he dealt with my nervousness very well and it helped that I had been accompanying my husband to see him for some time. We have always found all your staff helpful and very competent, especially Chris Clayton.
15 janvier 2025
Boots is a brand that I trust.
Boots is a brand that I trust so when I needed hearing aids I did not try anywhere else. I was delighted with the service and look forward to collecting my hearing aids. I was particularly impressed with your audiologist . He was friendly, professional and full of information?
3 janvier 2025
Excellent audiologist
28 novembre 2024
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