I was greeted at my appointment time for my hearing test The lady took me into a small room to do the test She was very professional and when the test was done, i asked about price and the differe... Voir plus
Établissement
Changer d'établissement47 High Street, EN11 8TA Hoddesdon, England, GB
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Lisez les avis des autres
Very good service. My husband’s hearing aids came the next day after which we have given for service and which was very helpful for us because he has got Dementia. Arathi was very helpful and kind.
In all it was fine , lady taking hearing test was pleasant
Had to call into Hoddesdon branch for a quick repair on my hearing aid, saw Arathi who fixed the problem straight away. Helpful and polite, thank you.
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
47 High Street, EN11 8TA, Hoddesdon, England, Royaume-Uni
4,2
Bien
14 avis
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Extremely helpful and professional…
Extremely helpful and professional consultant that explained my condition clearly, gave excellent support and follow up customer service.
6 août 2025
Avis spontané
Very informative and reassuring…
Very informative and reassuring experience. Not pressurised to purchase hearing aids yet. Will return in 12 months for a review and purchase when necessary.
1 novembre 2024
Avis spontané
Sound proof booth needed
I got all the information I needed but the hearing test was very stressful due to the air con noise and the coffee machine outside the roo. What it needs is a sound proof booth
16 août 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very disappointed.
I had fully intended to buy hearing aids but left halfway through my second appointment as I realised it was a waste of time. The room where the hearing test was conducted was just a partition of the main shop and there was no soundproofing. The noise of the air-conditioner, along with talking and laughter from an adjoining room, prevented me from hearing sounds during the test. I stopped the test and was then told that, in fact, the test was finished and I could then choose hearing aids. Having played down the noise interference when I had mentioned it earlier in the test, the audiologist then told me that the room wasn't soundproof and she had complained to her manager about it as a lot of other people had problems discerning the beeping sounds during the test because of outside noise as well.
13 août 2024
Avis spontané
Réponse de Boots Hearingcare - Hoddesdon
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very helpful and patient Audiologist
Very helpful and patient Audiologist. Explained every query in great detail.
Only negative comment is Boot`s pricing--Rather expensive as compared to what competitors are offering for the same service.
21 mai 2024
Had to call into Hoddesdon branch for a…
Had to call into Hoddesdon branch for a quick repair on my hearing aid, saw Arathi who fixed the problem straight away. Helpful and polite, thank you.
6 mars 2024
Avis spontané
Arathi was calm and patient
Arathi was calm and patient
My mother ears were tested and found she needed hearing aids
We collected them within days
She is very happy with them
The whole service has been very professional
😎
5 mars 2024
Avis spontané
Very good service
Very good service. My husband’s hearing aids came the next day after which we have given for service and which was very helpful for us because he has got Dementia. Arathi was very helpful and kind.
5 mars 2024
Avis spontané
Comprehensive hearing assessment
A very comprehensive assessment provided me with the confidence to progress to order a hearing aid.
28 février 2023
I was greeted at my appointment time…
I was greeted at my appointment time for my hearing test The lady took me into a small room to do the test
She was very professional and when the test was done, i asked about price and the different hearing aids on offer. I tried a pair on, which were the most expensive, but unfortunately she didn't have any other examples on her to show me. So this week i will pick up my new hearing aids. A bit more than i would have liked to have paid.
Please could you advertise the prices on your leaflets so the general public can see before they buy. Money is tight at the moment, and i feel like I'm being ripped off because there was no other comparison i could try?
You told me to be honest and truthful.
17 février 2023
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