Boots Hearingcare - Kidderminster Avis 46

Kishan was very patient with me as I was very nervous about this appointment as it’s the very first time for me wearing hearing aids. And has made my next appointment to make sure everything going well. and show me more about my hearing aids.

I have been a customer of Boots Hearing Care in Kidderminster for over 12 years and am currently on my third hearing aid. I am not wealthy - and Boots is expensive, hence 4 stars instead of 5 - but their customer service is second to none. The 60 day period in which to change your mind is exceptionally useful, I have twice used this period to switch to a different aid, most recently because I didn’t get on with a rechargeable aid. Asher Salmon at the Kidderminster branch is endlessly patient and genuinely wants his customers to get what is right for them. I trust him implicitly.

Very helpful and friendly and look after me would recommend to someone else

Hearing review undertaken by Asher Salmon, excellent service in all respects.

Pleasant experience today with Boots audiologist.Tested hearing and gave advice…no hard sell, so I will return if & when hearing deteriorates. Friendly efficient service, which I have also experienced with Boots Opticians over several visits.

The fit on the earpiece is too large, hopefully this will be resolved in the follow up appointment.
My mother who they are for is ok with them but not overjoyed due to the poor fit

I had my annual hearing check up today at the Kidderminster branch, my ears & hearing aids were tested very professionally by Asher Salmon, he was extremely kind & explained my results very clearly to me, I would highly recommend Boots hearing care, thank you Asher

The hearingcare advisor, Asher Salmon was very friendly, efficient and professional. He conducted some tests and established my higher frequency hearing is somewhat reduced. When I explained about my tinnitus issues he gave me some hearing aids to try and recommended a trial 60 day with a refund option. My main problem is tinnitus, a continuous hi pitched hiss. I was offered hearing aids to help disguise the sound though they didn’t offer very much relief. In view of this and thinking about it over the weekend I have decided I don't want the inconvenience of using hearing aids at present as they didn't help sufficiently vs fitting hearing aids on a daily basis. My deposit is being returned as promised.

Asher is a competent and polite gentleman. He made me feel at ease and explained everything in a down to earth way. He was also very helpful in advising me which hearing aids would be best for me. I am well pleased and have no problem in recommending Asher to anyone. 10 out of 10.

Your audiologist was both courteous and professional.
I feel that I was given the correct level of support in making my choice of hearing aids

Very caring and was put at ease explained everything to me step by step lovely gentleman

Very professional and helpful
Explained my results

Everything was extremely easy and explained very clearly

Asher Salmon was charming and yet professional. He explained everything clearly and listened to everything I said. He demonstrated the filters and discussed the possible causes of my hearing loss with me.

Like most people,I resent my deafness very much and therefore everytime I go for a hearing test appointment,it reinforces my resentment.
Having said this,I would like to add that having a very caring,professional person like Asher Salmon,who I saw yesterday,makes matters easier.
He listened and advised in equal measures and it was a pleasure to meet him.

Asher was courteous, knowledgeable and very professional throughout the whole assessment.

Asher Salmon was polite, professional and thorough when he conducted my hearing test. He answered all of my questions and put me at ease. I look forward to my follow-up appointment with him.

The audiologist Asher Salmon was kind and understanding answering all my questions. He guided me towards what I needed hearing aid wise and affordability wise. I can now hear much better now especially through what is a profoundly deaf right ear.

I would like to thank Asher Salmon for his professional approach throughout the hearing test, aid selection, calibration and fitting and ongoing support.
Excellent service and product

Brilliant service from Boots, particularly Asher Salmon. He understands and provides the very best service and support. 10/10