Boots Hearingcare - Norwich, Castle Mall Avis 

Dave took me through all the stages so l was able to understand what he was explaining what l needed to make my hearing much better

As the worlds worst person for change,I thought outside of the waiting room here we go,we are in for a right old do.So in we went-amazingly there seemed to be a calm air and there stood David and within two minutes he got me instantly interested and excellent in what he was saying about the hearing aid most suitable for me. I can only say ten out of ten and in David and Boots have an excellent employee.

Highly professional consultation, patiently discussed each hearing aid option in detail. I was a very reluctant purchaser persuaded by the refund guarantee if the hearing aids I was about to purchase did not meet my needs. Having visited several specialists, Vivek at Boots, Norwich was by far the best.

The Audiologist made the who process so simple and reassuring, he explained every step and what its purpose was, its already improved my life being able to hear properly again so much.
I cant recommend the service enough.

A very helpful and personable practitioner.

This was very and your attendant was most helpful

Professional, courteous consultation . Procedure & results clearly explained. A choice of solutions offered

Have had a great service and help to understand ear aids

Really helpful and caring professional
Who took the time to go through all of my questions and requirements
Yes Hearing Aids are expensive but money extremely well spent I only wish I’d made an appointment sooner

Made to feel at ease .found David to be very knowledgable and very helpful

Really great service from David on Tuesday. Explained everything very clearly. Ordered hearing aids and having them fitted on Monday. Really looking forward to hearing better.

appointment with David was on time
he welcomed my daughter to support me
hat put me at ease
then in to magic box showed graph on screen
set up hearing aids to my prescription and sent me out ito mall
felt weird ad lousd
explined range of aids and asked what was important to me ie i dont sit at home and knit but am very active with lots of peple and talk a lot !!!
explained different functions of better aids
EXPLAINED WHY THE BETTER ONES WULD KEEP UP WITH MY AcTIVITY , automatically adjust to situation , no little knob , can easily be tuned if hearing changes
has blue tooth
not to sure what that does but Anna explained how it could work for me .
only thig i missedwas david did not show me how i put them on/ in . ext time
it maybe takes quite a bit of time
i was reccomended to boots / David from a lovely 88 year old friend who came with her son who said he was very good , patient and clear and very good
i am glad i came

Quick, detailed, welcoming

Had an appointment in January. Received an e mail to say it was cancelled and to telephone to rearrange, however I was in the the city and decided to go in store to see what the problems only to be told that my appointment was still valid and had just been moved to another audiologist. Yesterday morning the same thing happened for an appointment I have in March, telephoned to rearrange and once again was told that the appointment was still valid and had probably been moved to an alternative audiologist. Seems as though computer system needs a tweak to stop sending automatic messages indicating a cancellation. Very confusing and frustrating.

David was very helpful and explained everything very well.