Boots Hearingcare - Swansea, Camarthen Road Avis 

My mother had hearing aids for the 1st time fitted by Tim, the overall experience was excellent. We weren't rushed and Tim was very patient and thorough. Would highly recommend.

Very welcoming Audiologist who made me feel at ease without pressurising me t sign up.

Tim was very welcoming, explained each step of the process which made me feel at ease.
The only annoying part of the process was at the initial stage of receiving the confirmation email stating time and place. The email noted to complete a questionnaire which will follow via another email shortly. I spent quite some time trawling through my emails looking for a questionnaire to find out that it doesn’t exist anymore. The usual excuse it’s an old template. Please update your communication.

Brilliant experience with Tim in swansea and helped me through the process, an absolute gentleman aswel, I didn't know my hearing was that bad until he told me, I had a 15 minute session and a 45 minute session aswel my next one is for my hearing aid fitting. He put a set in to try to see what it was like and I was absolutely amazed hearing stuff I have never heard before. Me being Mr expensive had a top of the range ones 🫢👍⭐️⭐️⭐️⭐️⭐️

A truly helpful and respectful young man that was very knowledgeable in his approach and explained everything clearly without pressure on purchasing, thank you Tim of Carmathen Road.

Tim was wonderful, patient and very helpful

Always very helpful and kind. Please can you email me with details when the Carmarthen rd branch will be open again.

Excellent experience. Very patient and explained everything thoroughly.

The Audiologist made my husband feel at ease with exceptional service. Thorough examination and recommendation for which type of earring aids available. Looking forward to next appointment and collecting hearing aids.

Excellent service, everything well explained by my audiologist Tim

Informative and professional

Tim was efficient , and the findings explained in a clear manner to ensure that the correct hesring aids were chosen .

A thorough Audiological assessment carried out in a professional, friendly way.
Demonstration of the benefit I would obtain from bilateral hearing aids was convincing and a pair of Aids have been ordered with 2 weeks delivery on 3 months trial / no quibbles return at a fair price.

Very professional. With no waiting. Appointment time on the dot.

I was made to feel at ease, Tim talked me through the whole process. I listened to his advice and at the end I felt more confident about my situation.

Very pleasant to deal with
Explain everything

Very good explanation of how it all works

Test was very thorough and competent.
No complaints.

The customer service provided by Tim has been exceptional. The whole process from hearing test to fitment and fine tuning of the hearing aid has been a totally stress free experience. Tim's friendly personality has contributed to making the visits to the Cwmbwrla branch very efficient and relaxed. Boots Hearingcare certainly have a true professional in their team and as such I will award 5 stars. Gareth

Although staff are very helpful the product I was sold is continually malfunctioning I'm back to square one but £3.000 out of pocket very disappointed