Boots Hearingcare - Wolverhampton Avis 

Prugpreet Deora is kind, thoughtful, helpful an patient. He explained everything as he went along so that I could understand everything that was said and done. He made sure I was very comfortable with what he was doing. EXCELLENT SERVICE.

Everything was explained clearly to us

I would recommend Boots Hearing Care for any type of hearing loss to my friends and family especially since I have had the satisfaction of a super helpful Audiologist Prubpreet Singh Deora at the Boots Mander Centre branch. I have struggled for the last 10 years with complex and severe to profound hearing loss which has gradually deteriorated over the years, causing me anxiety and stress.
I was recommended a new set of hearing aids by Prubpreet about 8 months ago. Initially, I struggled with the settings, the volume and generally getting use to the hearing aids. Prubpreet has shown to be the most supportive, understanding, compassionate and caring Audiologist. He has always listened to and validated my struggles and concerns, and has made me realise that I have to give myself time to adjust and get used to the new technology within the hearing aids. He has assisted in changing the settings on these new hearing aids to better suit my needs, has shown me the app functionalities and capabilities and has taken the necessary time to ensure I am comfortable with them.
He is an asset to the Boots Hearingcare team.

I can't fault the service I've received. From the first appointment when I chose from an excellent range of products, I was very well looked after by Prubjeet, who explained the pros and cons of each type. When I chose the model I wanted, the moulds were taken and the aids were ready 2 weeks later. They were fitted and set up very carefully and I have been really pleased at how well I can hear now. I've had 2 follow up appointments which have allowed very tiny changes, including one that reduced the wind noise when I'm out walking!! The service provided by Prubjeet has been excellent and I'm really happy with the aids.

Superb customer service. I am so pleased with my new hearing aids. The audiologist, Prubjeet was patient and thorough, right from my initial hearing test, explaining each type of aid for me to choose exactly what I wanted and needed. They were ready in a week, fitted and fine tuned carefully. I have now had 3 follow up appointments, making further adjustments and am really so pleased with them. Nothing has been too much trouble and Prubjeet takes a lot of time and care to make sure I'm comfortable with my aids. I'm told I can make further appointments if I need to, which is very reassuring. Cannot fault the service I've received.

The Audiologist discussed the common hearing issues and asked the relevant questions about the situations, I had difficulty in hearing.
Completed various tests to determine the level of hearing and then explained the results.
Discussed the range of hearing aids from their essentials range to platinum - ended up buying one from platinum range but not the additional gadget which could help in certain situations- can always buy later.
Also discussed the aftercare available with Boots hearing aids.

Was with boots for ten years. Brilliant when I first started then declined year on year.Now unable to get a phone call answered,then after days on the phone to get an appointment they always cancel it after a few days.Havnt got the decency to phone you back and explain.
Absolute shambles this business has become and would recommend prospective customers to go elsewhere.
Paid £1600 for first set of hearing aids and £2500 for the second pair , this includes a service plan which is absolutely diabolical.

Audiologist was kind an helpful an helped me understand my hearing issues. Help me to choose the right hearing aids for me.

Audiologist was very customer friendly and helpful. He made the transition to the use of hearing aids simple and easy to follow.

Excellent service. Very happy with the thorough hearing test.

1. Boots Hearing Care did not have enough of the colour choices of Hearing aids, this meant I needed to make a further journey to the main Boots Hearing Care store.
2. The price of my Hearing aids (Phonak Audeo Lumity 90) even with the discount was far higher than rivals such as Specsavers and Scrivens. In fact had I bought the same Hearing aids online they would have been far more cheaper.

Very helpful and very friendly

The staff are very-professional and understanding.Nothing is too much trouble .I am very impressed by the professionalism and expertise shown towards me.

Most helpful regarding hearing aids
For me, and giving me plenty of information to get to the right product.

I felt reassured by everything that was stated to me in the last couple of appointments in regards to my hearing deficiency and to learn that the lack of tone or pitch could be regained through the help of an aid.

On time Appointment. All questions answered. Polite, understanding and experienced. The expert was an expert!

Clearly explained in detail, very patient and answered all my questions fully.

Very caring and apologetic because impressions had been lost in post so had to come second time.