I went to Boots Wrexham as a second opinion as I wasn't completely happy with the test and advice I was given at another nation wide supplier. A lady named Jessica saw me and she was excellent. I... Voir plus
Établissement
Changer d'établissementBoots Opticians, Unit B6-B7, LL13 8DG Wrexham, Wales, GB
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Jessica, the Hearing Advisor was so helpful and empathetic. It is quite stressful having your hearing health checked but she is so calm and knowledgeable and makes it a calming experience. I am so gla... Voir plus
All very organised and professional. Jess was so helpful and really understood my needs
I was made to feel very comfortable in making a choice of Hearing Aid that suited my needs and everything was explained to me clearly .
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots Opticians, Unit B6-B7, LL13 8DG, Wrexham, Wales, Royaume-Uni
4,4
Excellent
17 avis
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All very organised and professional
All very organised and professional. Jess was so helpful and really understood my needs
11 avril 2025
I was made to feel very comfortable in…
I was made to feel very comfortable in making a choice of Hearing Aid that suited my needs and everything was explained to me clearly .
8 janvier 2025
Excellent Advice and Service
I went to Boots Wrexham as a second opinion as I wasn't completely happy with the test and advice I was given at another nation wide supplier.
A lady named Jessica saw me and she was excellent. I felt that the tests I underwent were far more compressive than my previous test. She questioned my wife and myself on any issues in order that she could advise on the appropriate hearing aid. Jessica never tried to push for a higher level of hearing aid than I needed.
Despite Boots being more expensive than the other provider I decided to purchase from them because of Jessica’s knowledge and advice, which she gave in a very clear and understandable way.
In addition the interest free credit and the 90 day return option was useful.
8 janvier 2025
Vprofessional ,friendly serviceery friendly staff
Very friendly staff
Appoinent on time
Good explanation of process at all stages
Courteous and professional staff
8 octobre 2024
Kind and patient
Kind and patient. Explained everything clearly so an informed decision could be made
27 septembre 2024
Assessment of Boots Hearing care
This was due to the professionalism of the Clinician. Very knowledgeable and pleasant.
13 août 2024
The audiologist was very helpful and…
The audiologist was very helpful and knowledgeable carefully explaining every step.
We were able to feel confident we were doing the right thing.
18 juin 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Appointment arrangements
Trying to contact re changing an appointment this Friday at 10.30
Phone has been cut off x 3, after long wait for connection
Please contact me on 07855300498
to reschedule
Hilary Pepler
8 janvier 2024
Avis spontané
Réponse de Boots Hearingcare - Wrexham
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Atrocious customer care
Atrocious customer care. I cannot hear on the phone but get emails saying contact us by phone. Or - I get left voicemail messages which I cannot hear. I am told my file says I can't hear on the phone. Appointments getting changed at short notice and no means of agreeing a suitable alternative 'phone us'!!!!!!! Please note many attempts in June/July - not just the date given below.
25 juillet 2023
Avis spontané
Réponse de Boots Hearingcare - Wrexham
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Wonderful staff and excellent service
Excellent information sharing and reassurance throught my three visits . The hearing test was made stress free by the excellent audiologist.
22 juin 2023
Hearing aids
Purchased hearing aids from boots Wrexham and very pleased with them and after care service. Jess was so helpful and explained everything so clearly
25 avril 2023
Avis spontané
Jessica
Jessica, the Hearing Advisor was so helpful and empathetic. It is quite stressful having your hearing health checked but she is so calm and knowledgeable and makes it a calming experience. I am so glad I got checked out. If you're hesitating, go for it, you'll be so glad that you did.
25 février 2023
First class service
10 janvier 2023
Wow and how
Very professional yesterday and care. Very pleased with my aids,
Would recommend.
22 décembre 2022
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