Whilst a little more expensive than most we now know that you are worth every penny. Communication is the key and we were kept informed by Andy before during and after our move, the crew, lead by... Voir plus

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Great communication and assistance with planning our move. Team were friendly and helpful throughout. We successfully used storage and our furniture and boxed goods were returned well looked after.... Voir plus
L'entreprise a répondu
A fantastic company with lovely people who offer an excellent service from start to finish. We moved across the country with a huge amount of stuff and 2 young kids and they were amazing, can't fault... Voir plus
L'entreprise a répondu
A bit late as we moved late July in 2025. The team with Fred, Patrick Steve and Andy did a great job from the Cranleigh office. They were hard working, very pleasant and great communicators. They we... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
**Domestic Mover of the Year 2023 (Awarded by the British Association of Removers for outstanding customer experience** Local, National UK, European and International Household Goods Moving Company providing high quality, value for money removals, storage and shipping services wherever your destination. Service centres in Rye, Sussex and Tunbridge Wells, Kent providing services throughout Kent, Sussex and London.
Coordonnées de contact
Harbour Road, TN31 7TE, Rye, Royaume-Uni
- 01797228000
- info@bournesmoves.com
- www.bournesmoves.com
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A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great service, a company that really cares
Bournes provided a great service from start to finish. From an accurate reasonable quote and excellent communication, all the way through to the move itself. We moved over 150 miles away and the move was done over 3 days. Throughout the process we felt our belongings were respectfully and carefully handled and the team were brilliant. A special shout out to Robbie and Scott who worked super hard days 2 and 3. Robbie in particular showed exceptional customer service, nothing was too much trouble. Thanks also to Wendy in the office who ensured we were happy with the service every step of the way. We have no hesitation in highly recommending Bournes for your next move.

Réponse de Bournes Moves - Removals, Storage & Shipping
Efficient, Prompt and Punctual
Wendy and the team were very professional. The packers were courteous, prompt, and packed all furniture very well. There were no damages and communication was very strong throughout the entire process. Would highly recommend. Brad

Réponse de Bournes Moves - Removals, Storage & Shipping
House move at short notice
Bournes did an excellent job of moving us at short notice due to flooding quickly and efficiently, would definitely recommend 👍

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Really pleased with how our move went
We were so pleased with the way our move from Bucks to the south coast was handled by Bournes before and during the move itself. The packing team worked efficiently and tidily. Dan and Kit were excellent in moving everything into our new home and helped to make the moving in process so much easier. Thank you.

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Perfect international move
I had a perfect international move with Bournes. Everyone I dealt with was polite and professional. I was kept updated with regular communication, and well supported through completing the shipping documentation. All my personal belongings arrived in perfect condition and on time. Would use Bournes again and recommend them. Thank you!

Réponse de Bournes Moves - Removals, Storage & Shipping
Bournes team was a godsend to me
Bournes team was a godsend to me, I can’t imagine where I could ended up without them. Everyone I encountered from Bournes was friendly, responsive, super efficient - they know exactly what they were doing and they did everything very well. The process could be very stressful and chaotic, but the Bournes team made it so easy, I can’t thank them enough for the great help! I wish the Bournes team continue its success! All the best!

Réponse de Bournes Moves - Removals, Storage & Shipping
Made our house move easy!
We had a great experience with Bournes Moves. From our initial enquiry to the day of the house move itself, everything went smoothly and with no problem at all. Great value, would highly recommend.

Réponse de Bournes Moves - Removals, Storage & Shipping
Super friendly
Everything from start to finish was fantastic. The team were fantastic, super friendly and helpful. They took away all the stress and hassle from moving day I would definitely recommend bournes and definitely use again when i next move

Réponse de Bournes Moves - Removals, Storage & Shipping
Excellent movers
Excellent movers! Very smooth service from start to finish. They even came and collected the empty boxes a week after the move. Highly recommended!

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The most sensible decision I made when…
The most sensible decision I made when deciding to move after 35yrs in one place was to choose Bournes, their dynamic team of movers (5 of them), got all of my belongings into 3 vans in double quick time an d then didn't mind the awful wait for keys, and then we got here, they were amazing! Even found a piece of wood to level up the Fridge Freezer and make sure it was working. They were fabulous quite frankly and I am so pleased I chose them.

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Réponse de Bournes Moves - Removals, Storage & Shipping
Top men
Our experience was made all the better with the help of Bournes’ top men - Tom and Fred. Amazing energy, despite being short-staffed for the double move, polite and helpful. I was impressed at their professional attitude and think they are great ambassadors for Bournes.

Réponse de Bournes Moves - Removals, Storage & Shipping
I’d just like to thank Wendy and your…
I’d just like to thank Wendy and your crew again for moving our stuff into our new home, everything went smoothly with your crew and they arrived promptly at 0800 and had got to our new place by mid day! Absolutely no issues and events out of the crew’s and my control with no electric in the house for the mounting of the TV on the TV lift mechanism. We have managed to make the place feel a lot more homely and I would definitely recommend you to anyone and reduces stress with van hire, packaging and doing the disassembly, transport and put the furniture together at the end location myself would have been impossible.
If anyone is moving with heavy furniture I would recommend getting the full package service. All have been professional, very careful with belongings and polite. Will look to use you again in The future.

Réponse de Bournes Moves - Removals, Storage & Shipping
We were very happy to choose Bournes…
We were very happy to choose Bournes again after a very impressive job done three years ago. They didn’t disappoint, providing a brilliantly helpful and professional service from start to finish. We felt that their prices accurately reflected the amount of work to done and the three-day move was booked in with fuss.
The move was carried out by Robbie and Patrick who were complete stars and were always polite and careful with our stuff. They worked their socks off and moved us in, again without any problems. Such a great team! Highly recommend.

Réponse de Bournes Moves - Removals, Storage & Shipping
I cannot praise this removal company…
I cannot praise this removal company enough, the removal men were fantastic, they respected both properties. Nothing was too much for them, everything was put where we wanted. Brilliant service.
I would recommend this removal company to anyone.

Réponse de Bournes Moves - Removals, Storage & Shipping
Absolutely great service
The removal men were cheerful and efficient. Nothing was too much for them. They made our moving day much less stressful. I can't recommend them enough.

Réponse de Bournes Moves - Removals, Storage & Shipping
Seamless Service
From the initial contact to the final move, the service from everyone on the team was excellent. I've used Bournes 3 times in the last 12 months and would thoroughly recommend them to make what can sometimes be a difficult & stressful time, smooth & straightforward.

Réponse de Bournes Moves - Removals, Storage & Shipping
What RUBBISH service
We agreed 2 vans cos of very tight access in the new house. They turned up with one big one. They had underestimated how much stuff I had, so it would not all fit and I had to leave garden stuff I wanted to take, plus do a run to the dump with an armchair. Then they turned up at the new property with a small truck as well, in case they had to shuttle, so I could have brought everything. A simply dreadful experience.
Added 1st August. Bourne’s response totally out of order; there is no way they visited my new house to check the size of lorry, as it was a three hour drive away. Just trying to save face by telling porkies.

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The team arrived on time and with…
The team arrived on time and with smiley faces ! They were courteous and efficient and careful with our belongings.
We would definitely recommend Bournes to others

Réponse de Bournes Moves - Removals, Storage & Shipping
5* Service
Excellent service from the initial enquiry to my eventual move. Kirsty ensured that I was updated at every turn and the team who packed up my home were punctual, courteous and very efficient.

Réponse de Bournes Moves - Removals, Storage & Shipping
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