Bought insoles from Branshaws and now receiving junk mail from about 6 different companies. I don’t recall opting in to marketing mail. I’ve written to them all to stop sending mail . Let’s hope they... Voir plus
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Bought hearing pods last year which were unusable as they didn't fit properly. They refunded the purchase price. However, since then we keep receiving unwanted post addressed incorrectly (as theirs w... Voir plus
Father bought rechargeable shaver January 2025, now kaput. Rang Branshaws today to be given a scripted answer of return policy and warranty period of six months. Waste of £50, avoid TV magazine promo... Voir plus
After reading so many bad reviews I was reluctant to buy a pair of Micro Infini Ear hearing devices. My experience: I've emailed them twice and received an answer straight away. They phoned me a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are an online retailer offering a wide range of health & household products. All products come with a with three month home trail. If you are not completely satisfied simply return them within three months for a full refund.
Coordonnées de contact
Unit 9, Romsey Industrial Estate, Greatbridge Road, SO51 0HR, Romsey, Royaume-Uni
- 0800 138 9000
- helen@branshaws.co.uk
- www.branshaws.co.uk
1,5
Mauvais
50 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
medi smart watch
Bought a medi smart watch, which the bluetooth connection to the smartphone failed after 9 months contacted customer services to be told that the warranty was 6 months, but they were unable to provide documented evidence on this to back up. Do not purchase from this company as they cannot be trusted in refunds and exchanges.
16 mai 2022
Avis spontané
Réponse de Branshaws
Dear Adrian T,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
I tried to buy Micro Infini Ear Tips…
I tried to buy Micro Infini Ear Tips pack of 4 today at £2.95 for my very good Micro Infini Hearing Device which i purchased on the 02/06/21. I was shocked to discover you would charge £3.95 for delivery! Extortionate! I advise avoiding this product.
31 mars 2022
Avis spontané
Réponse de Branshaws
Dear Mr Bennett,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
I bought the grass seed after seeing it…
I bought the grass seed after seeing it advertised in the paper and I think its great. I placed my order online and the process went smoothly, was delivered in a few days and Im happy.
30 mars 2022
Avis spontané
Réponse de Branshaws
Dear Matthew,
Thank you so much for taking the time to write a review. Our Super Green lawn seed is hugely popular and works wonders with very little effort.
I'm not much of a gardener and my dog Molly regularly kills patches on my lawn! But all I have to do to fix it is water the patch well, lightly rake the area, and throw a handful of seeds over. It sprouts in a few days and within a couple of weeks I can't even tell where they patch was.
Happy gardening!
Helen Carter
helen@branshaws.co.uk
After placing an order with Branshaws
After placing an order with Branshaws, I became worried about the negative reviews.
I would like to balance this up with my own experience.
The delivery was made earlier that forecast.
Very pleased with the product.
10 février 2022
Avis spontané
Réponse de Branshaws
Dear Alan,
Thank you so much for taking the time to write a review and I'm glad we were able to deliver your order earlier than expected.
Kind Regards
Helen Carter
helen@branshaws.co.uk
I only put one star because i couldn't…
I only put one star because i couldn't enter the type screen without it. This is in relation to your supposed super deal offer on a pair of High Powered Binoculars. I suspected a scam when you gave some feeble excuse as to why you are giving these away at an amazing reduction of £100.00. It is sad when a company so desperate to make money would lie about a product to such an extent. if i could get up to the business address i would throw these binoculars through the window. 35 miles zoom? More like 35 inches because there is no zoom lever on this pile of crap to make the promise of distance a reality. I will do my utmost best to make all consumers aware of your scam. I want to swear at you but you deserve far worse. And thanks to you I will never shop with any online companies again that are not Amazon or Ebay. Sad crooked B**St**ds.
28 janvier 2022
Avis spontané
Réponse de Branshaws
Dear Mr Reid,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
Spoke to Cherie/ Sherri on 19th…
Spoke to Cherie/ Sherri on 19th December to order binoculars. She listened and was a great help; truly appreciated it.
Binoculars arrived today. Thanks so much!
24 décembre 2021
Avis spontané
Réponse de Branshaws
Dear Elizabeth,
Thank you for your lovely review. I have passed on your comments to Cherri and she is very happy she could help you.
Apologies for the late reply, we have only just opened a Trustpilot account, but I hope that in the meantime the binoculars have been very useful for you.
Kind regards
Helen Carter
Bio Magnetic Bracelet
I bought two of these bracelets for my wife and myself and they proved to be totally useless with no therapeutic effect whatsoever. After only a few months of wear the bracelets became severely tarnished and left black marks on my skin which proved very difficult to remove. I was refused a refund, but they did send me two replacements which I suspect will be of the inferior quality. Definitely NOT recommended.
24 décembre 2021
Avis spontané
Réponse de Branshaws
Dear Mr BRI-W,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
products and customer service abysmal
i bought an air purifier and extra filters from this place it broke less than 5 months after purchase i have sent 10 emails and forms from there website and no response absolutely shocking. shocking quality of product and abysmal customer service. i would strongly avoid purchasing from them
29 novembre 2021
Avis spontané
Réponse de Branshaws
Dear Mr Mckeown,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
If you do not wish to show your personal information on Trustpilot, please message directly at my email address below.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
Shocking service.
I bought a cordless shaver, which developed a fault within 6 months. I made contact and the shaver was replaced, so ok. But when the second shaver also developed a fault, (different from the first), after two months of use, the company refused to change this time. Bad company, wouldn’t deal with them again.
12 novembre 2021
Avis spontané
Réponse de Branshaws
Dear Graham,
Firstly, let me apologise for the late response to your review, we have only recently opened a Trustpilot account.
We are very sorry to hear this feedback from you. It is certainly very unusual for two shavers to be faulty, and I am sorry you were not offered further assistance with the replacement shaver. Our normal practice would be for us to request that you return the product for our service team to identify the fault and fix, so I apologise that we did not offer that on this occasion.
Although this was now some time ago, would you be interested in us taking the shaver back to repair?
Please email me directly at Helen@branshaws.co.uk
Kind Regards,
Helen Carter
Customer Services
Good customer service
I would like to thank the customer service team at Branshaws, l purchased a hearing aid which wasn’t suitable I returned and had my money refunded very quickly. I will certainly recommend to my friends.
2 avril 2021
Avis spontané
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