Needed some urgent flex-fill, as I'd run out on a job. Ordered online, great price, picked it up in 20 minutes. Spot on.
L'entreprise a répondu
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Had ordered online only 30 min minutes before. Had not received a text to say it was ready for pickup but called in as passing. Confirmed order received and made the colour up whilst I waited. Very ha... Voir plus
L'entreprise a répondu
Great service was going to collect but could not, emailed and asked if could change to delivery, they contacted me and delivered next day . The paint match was bang on.
L'entreprise a répondu
My order was delivered bright and early from a very experience driver who knew his role was important and he offered me great advice!
L'entreprise a répondu
À propos de l'entreprise
- Magasin de peinture
- Magasin de design et de décor intérieur
- Décorateur d'intérieur
- Magasin de papiers peints
À propos de Brewers Decorator Centres - Hull
Écrit par l'entreprise
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Coordonnées de contact
1-3 Reform Street, HU2 8EF, Hull, Royaume-Uni
- 01482 327735
4,7
Excellent
53 avis
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Very disappointed
The order was not passed to the supplier, i chased it up once advised delivery date had past to be told that i would then have to wait another 5 days and have to collect from branch rather than posted to my address.
The wallpaper is also a different colour from the same fabric and the white edge lines show on each drop of due to strong colours. Very disappointed all round really
10 mars 2022
Réponse de Brewers Decorator Centres - Hull
Hi Tracy,
I have passed your feedback onto the store. Apologies for any inconvenience and we hope to welcome you back into store in the future.
Kind regards,
Ellie
Used in the past always been excellent - this time stressful!
Ordered in the past never had any problems, this time was so stressful! No communication unless I rang them to check when the items would be in stock & delivered. If I had been advised when ordering that there was a delay I would probably have ordered from elsewhere. The assistant blamed Farrow & Ball & the covid situation so I didn't know if they were going to arrive in time for my decorator - fortunately they were delivered on the day my decorator was booked for.
10 novembre 2021
Réponse de Brewers Decorator Centres - Hull
Dear Julie,
I'm sorry to read your 2* review and you did not receive our usual high standards of customer service. I sincerely apologise for the delay and any stress this may have caused you. Unfortunately we are still experiencing supply issues from a number of our suppliers. We try our hardest to make sure this delay doesn't have an impact on our customers, but I'm really glad to hear the paint arrived on time for you. We look forward to welcoming you back into branch for any further decorating supplies you may need in the future.
Kind Regards,
Gemma
still waiting for my purchase
22 octobre 2021
Réponse de Brewers Decorator Centres - Hull
Dear Ernest
I have just been in contact with the store who informed me your order is in store and waiting for collection. The store have sent you a text message to confirm this.
Kind regards
Ellie
Due to a supply delay of the base…
Due to a supply delay of the base material for one of the products on our ordered, we ended having to wait two weeks / 9 working days before the local branch of Brewers in Hull could complete our order. I would like to emphasise that the local branch did everything they could to improve this delivery.
9 septembre 2021
Happy with the service
Happy with the service. Stocked what i needed, website was easy to use.
21 mai 2021
Best products & staff
Best products, good stock levels ensure that you get the materials quickly to get the job done. Very friendly store and delivery staff. Highly recommended.
22 mars 2021
The staff are fantastic.
The staff are fantastic.
The location, for me is convenient.
The prices are just a bit too high, forcing me to hunt for a better price.
10 mars 2021
Réponse de Brewers Decorator Centres - Hull
Dear Andrew
Thank you for your custom and for taking the time to write your review, this is really useful feedback and I'm pleased to hear that our colleagues in store are providing you with a top service!
With regards to pricing, we are constantly reviewing our prices to remain competitive and also offer trade terms and a price match guarantee that your local team will be happy to discuss with you.
Kind regards
Nicky
Disappointed with first time order
First time ordering, estimated time for collection 8 days. Heard nothing, had to chase & call only to be told struggling to get hold of the base coat for my order. Currently still awaiting order after several weeks with no idea when I will return ribs my paint.
Disappointed with the service received, a courtesy call to let me know the situation wouldn’t have gone a miss.
26 juillet 2020
Avis spontané
Réponse de Brewers Decorator Centres - Hull
Hi HH
Apologies that we've not been in touch about your order. We are experiencing delays from some suppliers for some products at the moment. Let me look into this for you and arrange for one of the local team to get in touch with more information about lead times.
Thank you for your patience.
Kind regards
Nicky
Can’t fault staff at my Hull branch…
Can’t fault staff at my Hull branch always helpful but don’t always have the stock in, to give you your first choice in Products.
22 juin 2020
Avis spontané
When is it going to be delivered?
When I placed the order 7th March online it clearly stated that the item would be delivered in 4 days. On the 13th March I rang the Hull store to be told that it had arrived. When I asked about delivery they said I would have to wait until 16th March.
I had to fetch it myself which took valuable time from a very busy day, with trades on site.
This order was worth £326, is this how they treat their new customers?
Very disappointed there are many store out there which would value my custom.
17 mars 2020
Avis spontané
Réponse de Brewers Decorator Centres - Hull
Dear Zoe,
Thank you for taking the time to leave your review. I’m sorry to hear that your order took longer than expected. The item had to be ordered directly from the supplier, which on this occasion took longer to arrive at the store than usual. Due to staff shortages on the Friday, the Hull store were unable to arrange for a second van to deliver to your address and instead put plans in place to arrange an alternative delivery date. We’re pleased to hear that you were able to pop into the store to collect your order instead.
Apologies that this took longer than expected, however we look forward to welcoming you back into store in the future.
Kind regards,
Nicky
Brilliant service
15 novembre 2019
Avis spontané
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